Strong organization, planning, facilitation, prioritization, analytical, problem-solving, and decision-support skills; excellent written, verbal, and presentation communication; ability to influence without direct authority; knowledge of portfolio governance, capacity tracking/planning, change management, and delivery methods; experience supporting online banking platforms or related customer-facing technologies; proficiency with Microsoft 365, Power BI, Jira, or similar tools; and ability to translate complex delivery information into concise executive-ready updates. Two or more years of experience in project management, portfolio management, product operations, business operations, or digital delivery, including experience with roadmaps, work intake, prioritization, or project portfolios.