Bartender Lettuce Entertain You Enterprises Inc
BartenderChicago, IL30+ days ago
Key Responsibilities and Duties: • Ensure the overall guest experience exceeds expectations and anticipate guests' needs • Greet guests with a warm, sincere smile • Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy • Safely and properly change beer kegs, CO2 tanks and soda dispensers • Manually wash and sanitize glassware using a three compartment sink • Account for and maintain the security of all bar stock and inventory • Responsible for the security and reconciliation of the bar cash drawer • Ability to recognize an intoxicated guest, refuse to overserve guests and seek out management with any concerns about a guest that appears intoxicated • Accurately record and account for all items ordered, process payments, and account for and balance all sales/receipts in compliance with restaurant policies and procedures • Understand and respond knowledgeably to questions about the restaurant and menu • Use sales techniques and present and encourage current promotions to guests • Follow all steps of service • Understand and follow the food allergy procedure and special orders/restrictions • Proficiency in the use and operation of all necessary tools and equipment, including the POS system and Frequent Diner, Gift Card and Credit Card terminals • Comply with all safety and sanitation guidelines and procedures • Successfully complete alcohol awareness training • Follow all rules, policies, procedures, and conditions of employment, including those outlined in the Employee Handbook • Get along well with others and be a team player • Other duties will be assigned as needed. Essential Functions: • Prepare and serve beverages to guests according to recipes • Stock/restock appropriate areas of the bar with alcohol, glassware, ice and supplies • Available to work a variety of hours, days and shifts, including weekends • Effectively service a full bar top, cocktail station, and dining room orders • Safely and effectively transport food or beverages to a table of three in a single trip • Ability to safely tolerate hands being exposed to liquids frequently, including water, cleaning solutions, alcohol, various juices and other liquids • Safely and effectively use and operate all necessary tools and equipment, including knives and blenders • Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction • Ability to multitask calmly and effectively in a busy, stressful environment • Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds • Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces.