Service Desk Administrator/Help Desk Specialist DOJ EOIR End User Support ITC FederalService Desk Administrator/Help Desk Specialist DOJ EOIR End User SupportFalls Church, VARESPONSIBILITIES: Monitor and answer service desk calls and emails to assist customers requiring technical support; Handle calls, emails, and tickets assigned prior to escalating to other teams or leadership. ITC Federal, LLC (ITC) connects technology advancements in automation and AI, customer experience, and financial services to solve government mission challenges, enabling smoother operational efficiency and bolstering national security.
User Support Manager ValidaTekUser Support ManagerQuantico, VirginiaWe bring together people with many different perspectives, experiences, and talents to drive innovation and achieve more together than we can individually.â¯Our commitment to quality and performance optimization is the reason why our IT Service Projects and New Development Projects have been appraised at CMMI Maturity Level 5, positioning us as one of a handful of elite companies to receive the highest form of third-party validation. The User Support Team Lead is responsible for leading and managing a team of User Support Specialists to ensure the efficient delivery of IT support services.
IT Help Desk Technician SDA SolutionsIT Help Desk TechnicianTriangle, VirginiaThe candidate will provide Tier I administration functions in support of an enterprise service desk and enterprise directory team that currently supports over 6500 users worldwide. SDA Solutions LLC is looking for a motivated Service Desk Technician to perform Tier I functions for a DoD Federal Customer, located in Quantico, Va.
Senior IT Administrator IONQSenior IT AdministratorBerwyn Heights, MD$107,123–$140,251 / yearPlease note that in the absence of confirming you are a U.S. Person for export control and government contracts work purposes, IonQ may choose not to apply for a license or decline to use a license exception (if available) for you to access export-controlled technology that may require authorization, and similarly, you may not qualify for government contracts work that requires U.S. Persons, and IonQ may decline to proceed with your application on those bases alone. IonQ's newest generation of quantum computers, the IonQ Tempo, is the latest in a line of cutting-edge systems that have been helping customers and partners including Amazon Web Services, and AstraZeneca achieve 20x performance results and accelerate innovation in drug discovery, materials science, financial modeling, logistics, cybersecurity, and defense.
Manager, IT Service Desk & End User Services Clark Construction GroupManager, IT Service Desk & End User ServicesMclean, VAWhile there are times for quiet concentration, you'll also be expected to move actively throughout the office and travel occasionally to various locations, including dynamic construction sites, utilizing different modes of transportation. Escalation routing into Enterprise Applications, Infrastructure, and Asset Management, ensuring issues land in the right hands without falling through the cracks, and high-urgency issues are handled appropriately.
IT Coordinator/Legal Multimedia Specialist Neal R Gross & CoIT Coordinator/Legal Multimedia SpecialistWashington, DCAs a trained Legal A/V Technician, you will use specialized equipment to record proceedings in numerous noteworthy places including legal courts, non-profit board rooms, and even Congressional committee hearings. Gross and Co. is a leading Court Reporting and Transcription services company, having proudly provided nationwide services for more than 45 years and have been regarded as a leading professional court reporting and transcription service company.
Remote Support Technician TechUSARemote Support TechnicianMcLean, VARemoteMinimum Qualifications: Experience resolving technical problems and answering queries via telephone or self-service involving hardware, software, networks, system/application access, and telecommunications. Responsibilities include, but are not limited to: Utilize ITIL-based processes to efficiently manage and resolve incoming incidents, service requests, and demands, ensuring timely and accurate issue tracking.
NewEnd User Support Lead CACIEnd User Support LeadSpringfield, Virginia$70,800–$148,600 / yearJob Title: End User Support LeadJob Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: NoneEmployee Type: RegularPercentage of Travel Required: NoneType of Travel: None* * * The Opportunity: CACI is seeking an End User Tech Team Lead to join our team supporting Department of Homeland Security. Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.
End User Support Technician Tier 3 designDATAEnd User Support Technician Tier 3Washington DC, Washington, DCFull timeHowever, employees who have access to the compensation information of the other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consent with the contractor’s legal duty to furnish information. PREFERENCE STATEMENT: design Data, Inc. grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.
IT Helpdesk (Short Term Temp) Roth Staffing CompaniesIT Helpdesk (Short Term Temp)Rockville, Maryland$30.70 / hourA global leader in technology and innovation is seeking a Temporary Tech Support Technician (IT Helpdesk) to provide first-line technical support for end-user computing and office automation systems. This role is ideal for a customer-focused IT professional who enjoys troubleshooting technical issues, supporting business operations, and delivering exceptional service to employees at all levels, including executive leadership.
NewUser Support Specialist III Chickasaw Nation IndustriesUser Support Specialist IIIRockville, MDExcellent verbal and written communications skills with ability to effectively communicate / interact with a wide variety of technical and non-technical audiences (i.e., customers, team members, management and federal staff). Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate hand tools, computers, and/or controls.
NewIT Associate Legends GlobalIT AssociateTysons, Virginia$25–$30 / hourThe IT Associate will assist with maintaining and troubleshooting computers, networking equipment, digital signage, event technology, audiovisual systems, and other technology used throughout the venue. Because Capital One Hall operates around performances, private events, and corporate functions, this position will occasionally require evening, weekend, and event-based availability.
NewEnd User Support Lead CACI International Inc.End User Support LeadSpringfield, VA$70,800–$148,600 / yearPay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Experience installing, upgrading, and removing software · Experience using ServiceNow service management software (or similar tool) to track incidents and service requests through the full lifecycle.
Information Technology Support Specialist - TS/SCI w/Poly General Dynamics Information TechnologyInformation Technology Support Specialist - TS/SCI w/PolyAnnapolis JunctionTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community.
Technology Support Specialist McDermott Will & EmeryTechnology Support SpecialistWashington, District of Columbia$87,000–$110,000 / yearInteract with the Automatic Call Distribution (ACD) system and monitor the Information Technology (IT) Help Desk ticketing system to ensure that issues and requests are resolved or escalated per established Service Level Agreements. Coordinate day-to-day operational IT activities including new hire set up, audio and video conference presentations, office moves, and departures.
IT Service Mgr ValidaTekIT Service MgrArlington, VirginiaWe bring together people with many different perspectives, experiences, and talents to drive innovation and achieve more together than we can individually.â¯Our commitment to quality and performance optimization is the reason why our IT Service Projects and New Development Projects have been appraised at CMMI Maturity Level 5, positioning us as one of a handful of elite companies to receive the highest form of third-party validation. ValidaTek is searching for a Tier 2 Helpdesk Lead CAB Manager for Tech Control to oversee the operations of the help desk operations that supports a large DoD IT infrastructure program providing a common view for all enterprise-wide users.
Overnight Support Engineer II - 3 Schedules Available ISI EnterprisesOvernight Support Engineer II - 3 Schedules AvailableHerndon, VAFull timeThis role is ideal for individuals eager to grow their skills in IT support, networking, and compliance while working in a dynamic, fast-paced environment. Duties/Responsibilities: Provide first-line support for all support requests, including email troubleshooting, password resets, and mailbox management.
Support Engineer II ISI EnterprisesSupport Engineer IIHerndon, VA$85,000–$95,000 / yearThis role is ideal for individuals eager to grow their skills in IT support, networking, and compliance while working in a dynamic, fast-paced environment. Duties/Responsibilities: Provide first-line support for all support requests, including email troubleshooting, password resets, and mailbox management.
NewFacility Security & IT Specialist - Federal Customer Dell, Inc.Facility Security & IT Specialist - Federal CustomerMclean, VAFull timeVendor & Implementation Tracking: Coordinate with external vendors, integrators, and internal stakeholders to track the installation and upgrade of facility security systems, IT infrastructure, and rack deployments. • Timeline & Resource Management: Maintain project schedules for facility build-outs, SCIF accreditations, and hardware staging, ensuring milestones are met without disrupting daily operations.
Customer Support Engineer Supervisor - Full-Time - Maryland Live! Casino and Hotel MarylandCustomer Support Engineer Supervisor - Full-Time - MarylandHanover, MarylandThrough your commitment to delivering “white glove” service, fostering collaboration, and driving continuous improvement, you help maintain a seamless, high‑performing technology experience that supports both team members and the overall success of the Live! brand. As a key leader within the IT support function, you guide and support a team of Customer Support Engineers while serving as a central point of coordination between technical teams, business units, and external vendors.