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Upsell additional services using low pressure, high integrity methods. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home.

Service Advisor – AutomotiveWe need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now.Job Responsibilities<ul><li>Greet service department customers promptly and courteously—attitude is everything!</li><li>Listen to customers and clearly translate repair needs to techs</li><li>Upsell additional services using low pressure, high integrity methods</li><li>Provide accurate repair/maintenance estimates</li><li>Adhere to policies on vehicle care and operation</li><li>Follow up on each repair and keep customers informed of progress</li><li>Sell and manage extended warranties</li><li>Inspect repair quality and ensure all work is complete</li><li>Notify customers when vehicles are ready for pick up</li><li>Review and explain repairs and associated costs with customers</li><li>Handle minor customer concerns and complaints</li><li>Keep Service Manager informed of all problems and potential problems</li><li>Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards</li></ul>Benefits<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>About UsStar Cars located in Big Country area of West TX. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time.We are always looking for bright, motivated, and energetic professionals to add to our world-class team. Our dealership works as a team, and our team strives to be the best for our customers. If you feel that your skills would be a valuable asset to our customers, we want to know you!

Star Auto Group

Service Advisor

Calendar Management

Customer Relations

Customer Satisfaction

Customer Support/Service

Dental Insurance

Interpersonal Skills

Maintenance Services

Sales

Team Player

Up-Selling

Vision Plan

TalentNest

ADAPTED_NOW

The TSA is primarily responsible for writing work orders, suggestive selling, and handling over-the-counter (OTC) transactions while ensuring that we are returning every traveler to the road better than they came! Write, detail, and process (pay out) Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer.

<div><div><div><div id="">There’s never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA’s success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA’s future. Job SummaryOur Truck Service team is comprised of nearly 3,000 highly skilled technicians and spans coast to coast. With over 280 locations across the country, TA Truck Service has a solid foundation and a forward-thinking vision. As a Truck Service Advisor (TSA), you will provide first-rate service to customers through your extensive knowledge of the products we sell and the services we provide.  The TSA is primarily responsible for writing work orders, suggestive selling, and handling over-the-counter (OTC) transactions while ensuring that we are returning every traveler to the road better than they came! In this role, you can expect to:<ul><li>Work in a fun, trusting environment focused on providing great service where the expectations of the customer are exceeded</li><li>Have extensive knowledge of the products we sell and the services we provide</li><li>Have strong suggestive selling skills to help generate revenue. Ability to influence in a professional manner while displaying high integrity</li><li>Write, detail, and process (pay out) Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer</li><li>Source parts from outside vendors and coordinate delivery</li><li>Prepare end of shift drop and shift report; Understand various payment types</li><li>Ensure the cleanliness of service counters, showroom, and customer restrooms</li><li>Maintain the safety of both our customers and team members</li></ul> What we’d like to see:<ul><li>A dedicated individual who works well with others and is excited to be part of our team!</li><li>High School Diploma or GED</li><li>Good verbal and written communication skills</li><li>Previous cashier and customer service experience; experience in repair or parts shop preferred</li></ul><ul><li>Presents self in a professional manner to customers, management, and coworkers.</li></ul><ul><li>Strong suggestive selling skills</li><li>Basic computer skills</li></ul><ul><li>Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions</li><li>A valid driver’s license</li></ul> With us, you’ll enjoy:<ul><li>Competitive wages</li><li>Medical, dental, vision and life insurance</li><li>401(k) with a company match</li><li>Paid vacation and holidays</li><li>Tuition reimbursement</li><li>On-site meal discounts</li><li>A wide variety of discounts on technology, travel, food and fuel</li><li>Opportunity for growth and advancement with company paid training</li></ul> Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit https://www.ta-petro.com/careers/working-at-ta-travel-centers Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home. Typical Physical DemandsIn this role, the team member is regularly required to talk and hear.  Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation. Work EnvironmentWhile performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc. DisclaimerThis job description may not list all duties for this position.   The incumbent in the position may be asked to perform other duties.  TA Operating LLC reserves the right to revise the job description at any time.   This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.</div></div></div><div><div><div></div></div></div></div>

Benefits Advisor Jobs in Big Spring, TX

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Benefits Advisor Jobs in Big Spring, TX

Service Advisor Star Auto Group

Truck Service Advisor I TravelCenters of America

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