Skills in: reading, understanding, and applying relevant rules, ordinances, codes, regulations, policies, and procedures; effectively managing assignments; responding to inquiries timely and within the scope of delegated authority; responding appropriately, maintaining objectivity and freedom from prejudice, and exercising sound judgment and understanding in all interactions; effectively working independently, or as a team member, in various environments with changing priorities; preparing and presenting various reports, documents, forms, and correspondence; researching information, analyzing data, maintaining accurate records, and updating information in various mediums and formats; operating a personal computer with installed generic and specialized software; preparing and presenting information in a clear and concise manner; demonstrating appropriate and effective interpersonal communication and conflict resolution skills; performing highly effective support in assigned areas. Remains current with, and maintains a working knowledge of, applicable laws, regulations, and policies, including the Clean Water Act, Safe Drinking Water Act, Resource Conservation and Recovery Act, CERCLA (Superfund), Emergency Planning and Community Right-to-Know Act, and other applicable laws and their subsequent federal and state regulations.