Qualifications Experience Minimum 3 years in retail or customer service management, preferably in telecommunications or a high-volume sales environment Prior experience leading a team and driving sales performance Skills Excellent communication, leadership, and coaching skills Strong analytical, problem-solving, and planning abilities Knowledge of mobile and internet connectivity services Proficiency with Microsoft Office (Excel and Word) Familiarity with wireless terminology and industry trends preferred Additional Requirements Willingness to travel to multiple locations Flexibility to work weekends, holidays, and varying shifts Bilingual (Spanish) highly preferred Education High school diploma required Associate degree in Business or related field preferred Benefits Top-notch benefits: Medical, Dental & Vision Insurance from day one. We are Optimum, a leader in the fast-paced world of connectivity, and were seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation.