Jacksonville, NC3 days ago
OTHER DUTIES AND RESPONSIBILITIES: Member Services Representative III is the entry level into the Member Services Representative training program and the employee will have: Understanding of the basics of calculating residential and commercial bills, including rates, taxes, basic charges, contract minimums, security lights, subdivision lights, and solar interconnection, and setting up FlexPay with AR recapture. This also includes pledge payments from outside sources such as DSS, pay site kiosks locations, the member portal, mobile app, and Pay Where You Shop retailers and how to access the barcodes and accepted payments such as cash, check, and applicable card types.