OptumNewFinancial Counselor, Patient Access OptumFinancial Counselor, Patient AccessMukwonago, WI$17.74–$31.63 / hourThis position works with patients to resolve applicable financial concerns, including providing counseling on available financial assistance or healthcare coverage options, assessing payment sources, developing payment plans, and collecting patient payments. See United Healthcare Privacy Policy at https://www.unitedhealthgroup.com/privacy.html and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
NucorOrder Fulfillment Specialist/UPS I NucorOrder Fulfillment Specialist/UPS IHartford, WIGather parts for shipment ensuring the type and quantity of parts match the order, inspect product and remove defective parts, record and document parts for shipment, package parts according to the order, utilize small package shipment systems as provided by carriers to create tracking labels, create supporting shipping documentation, move order to delivery area. Duties include preparing and crating orders by processing requests according to the bill of materials; pulling parts; preparing parts for shipment or assembly kits; verify accuracy of order; and complete associated electronic transactions in warehouse management system prior to parts leaving the area.
Fresenius Medical CareMaster Social Worker - MSW Fresenius Medical CareMaster Social Worker - MSWWest Allis, WISupports the FMCNA commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FMCNA Quality Goals. Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons.
Wisconsin Community ServicesNewController Wisconsin Community ServicesControllerMilwaukee, WIBe part of an organization committed to making a meaningful impact in the community while working alongside a dedicated leadership team focused on innovation, collaboration, and service excellence. The Controller works closely with the Chief Financial Officer and agency leadership to support strategic financial planning and operational excellence.
Waukesha County Technical CollegeBilling Specialist Waukesha County Technical CollegeBilling SpecialistPewaukee, WI$23.03–$24.98 / hourPositions in this classification perform a variety of tasks related to the College's financial activities relying upon established policies, procedures, and guidelines originating with the department or the College as they relate to the various billing and collection needs of WCTC. Prepare, maintain, monitor, and/or analyze a variety of reports, billings, accounts, procedures, invoices, and other hard copy or electronic documents or databases as assigned.
MILWAUKEE HEALTH SERVICES, INC.Billing Specialist MILWAUKEE HEALTH SERVICES, INC.Billing Specialistmilwaukee, WIKnowledge of insurance carriers (Medicare, Medicaid, managed care, commercial insurance, and workers' compensation) payment regulations, including various reimbursement schemes, co-insurance, deductibles, contractual adjustments, and sliding fee. Working knowledge of insurance carrier (Medicare, Medicaid, managed care, commercial insurance, and workers' compensation) payment regulations, including reimbursement, co-insurance, and deductibles, and contractual adjustments.
Waukesha County Technical CollegeNewBilling Lead Waukesha County Technical CollegeBilling LeadPewaukee, WI$25.48–$27.63 / hourUnder general supervision, review and monitor student accounts and student billing, resolve student and company billing problems, create and monitor installment plans, review and process tuition appeals, assist students and staff regarding student accounts and fees, and monitor and update settings in payment system software and account receivable billing system. Assist and instruct students regarding fees on account, refund policy, refunds, course fees, payments, payment plans, appeal process, holds, direct deposits, third party billing, saved payment methods, collections, financial aid disbursements, 1098T tax form, etc.
Deloitte Touche Tohmatsu LtdHospital Billing Coordinator Deloitte Touche Tohmatsu LtdHospital Billing CoordinatorMilwaukee, WI$50,000–$60,000 / yearOur purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. This compensation range is specific to the remote role and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
North Shore Healthcare LLCNewInsurance Billing Specialist I - Full-Time North Shore Healthcare LLCInsurance Billing Specialist I - Full-TimeMilwaukee, WI$22–$24 / hourPerforms all duties related to the timely and efficient billing and collection of private insurance receivables for a group of facilities in a central billing environment, within the parameters established by company policies and third-party billing requirements, and as necessary to achieve reasonable collection goals. Comprehensive knowledge of commercial insurance and managed care plans, including basic coverage models, billing requirements, subscriber and provider responsibilities, and coordination of benefit (COB) rules.
Kriete Truck CentersNewBilling Specialist Kriete Truck CentersBilling SpecialistMilwaukee, WIThis role is responsible for maintaining accurate financial records, generating high-volume invoices in a timely manner, ensuring customers are billed accurately, and analyzing billing data to support operational efficiency. Founded in 1951, Kriete Truck Centers is a third-generation, family-owned truck dealership group that is seeking an enthusiastic and customer-oriented individual to join our growing team as a Working PDI Foreman.
PPC Partners IncBilling Coordinator PPC Partners IncBilling CoordinatorNew Berlin, WIAs such the following values guide our behaviors: A Servant's Heart -- Focus on the Needs of Others, Wisdom -- Insightful, Integrity -- Honesty and Trustworthy, Courage -- Decisive and Confident in Others, Humility -- Modest and Respectful, Passion -- Unfailing Dedication. The senior specialist also supports process improvements, maintains proper documentation, and provides assistance to colleagues to ensure efficient and effective receivables management.
AllianceStaff, LLCMedical Billing Specialist AllianceStaff, LLCMedical Billing SpecialistMilwaukee, WILooking for a versatile and experienced Medical Billing Specialist immediately! Job Duties: Insurance follow up on denied claims/filing timely appeals.
Guardian Pharmacy LLCNewPharmacy Billing Specialist Guardian Pharmacy LLCPharmacy Billing SpecialistMilwaukee, WI$20–$24 / hourWho We Are and What We're About: Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered.
Molson Coors Beverage CoSr Solution Designer - Billing & AR Molson Coors Beverage CoSr Solution Designer - Billing & ARMilwaukee, WI$109,100–$143,200 / yearWe care about our People and Planet and have challenged ourselves with stretch goals around our key priorities We care about our communities, and play our part to make a difference - from charitable donations to hitting the streets together to build parks, giving back to the community is part of our culture and who we are Engagement with a variety of Business Resource Groups, which can provide volunteer opportunities, leadership experience, and networking through the organization Ability to grow and develop your career centered around our First Choice Learning opportunities Work within a fast paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences. Beverage Bonuses: Flexible work programs that support work life balance including a hybrid work model of 4 days in the office Participation in our Total Rewards program with a competitive base salary, incentive plans, parental leave, health, dental, vision, retirement plan options with incredible employer match, generous paid time off plans, an engaging Wellness Program, and an Employee Assistance Program (EAP) with amazing resources On site Pub , access to cool brand clothing and swag, top events and, of course.
Insurance Office of AmericaBilling Specialist - Shared Services Insurance Office of AmericaBilling Specialist - Shared ServicesMilwaukee, WIRemote$40,000–$60,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. The Billing Specialist plays a critical role in supporting financial operations while delivering consistent, high‑quality results within established turnaround timelines.
ORBIS CorporationBilling Analyst ORBIS CorporationBilling AnalystOconomowoc, WIFull timeWhat You'll DoAs a Billing Analyst, your responsibilities will include: Analyze and prepare customer invoices, ensuring accuracy and alignment with accounts receivable records. Perform month‑end close activities, including billing analysis, sales tax reporting, and journal entries.
Deloitte Touche Tohmatsu LtdHospital Billing Analyst Deloitte Touche Tohmatsu LtdHospital Billing AnalystMilwaukee, WI$70,000–$90,000 / yearOur purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. This compensation range is specific to the remote role and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Molson Coors Beverage CompanySr Solution Designer - Billing & AR Molson Coors Beverage CompanySr Solution Designer - Billing & ARMilwaukee, WI$109,100–$143,200 / yearYou have at least 5+ year's experience in the field of IT (including SAP functional, technical, and configuration experience - preferably within the CPG industry) encompassing solution development and delivery – with at least three of those years to include robust hands-on functional and technical experience with SAP FI (General Finance, Accounts Receivable, Account Determination, Billing, and Excise Tax), and SAP SD (Pricing, Customer Master Data, and Sales Order Management/Document Flow). What You'll Be Brewing: + Partners with IT product solution owners and internal business teams as a functional and technical subject matter expert within the record to report (RTR) and order to cash (OTC) capabilities; focusing on excise taxes, customer billing, accounts receivable, pricing, and account determination.
Fiserv IncBilling Supervisor Fiserv IncBilling SupervisorMilwaukee, WIYou will partner closely with business unit leaders, Finance, Sales, and Shared Services to translate contract terms into clear billing, resolve issues, and identify revenue and cost optimization opportunities. Validate billing inputs from business partners and upstream systems to confirm completeness, accuracy, and proper approvals before invoicing.
Steele Solutions IncBilling & Collections Analyst Steele Solutions IncBilling & Collections AnalystMilwaukee, WIMaintain customer credit files including assessment of customer credit worthiness, recommends appropriate extensions of credit and collaborates cross-functionally to research and resolve discrepancies. Under the direction of the Controller, the Billing and Collections Analyst complies financial data, prepares invoices and performs collection responsibilities.
Froedtert & The Medical College of WisconsinMED BILLING/PAYMENT ANALYST Froedtert & The Medical College of WisconsinMED BILLING/PAYMENT ANALYSTMenomonee Falls, WI$24.45–$41.08 / hourThe Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.
Caretruly Healthcare LLC.Scheduling Billing Coordinator (Bilingual English & Spanish) Caretruly Healthcare LLC.Scheduling Billing Coordinator (Bilingual English & Spanish)West Allis, WIUnder the direction of and reporting to the Supervisor, the Scheduling Coordinator is responsible for efficiently coordinating the daily operations of Personal Care Workers (PCWs) and ensuring appropriate staffing coverage for Caretruly clients. Accurately document all activities in the Electronic Health Record (EHR) system, ensuring records for PCWs and clients are current and accurate, including HR, scheduling, and availability data.
Froedtert & The Medical College of WisconsinEpic Professional Billing Analyst II, FCH - CLIN APPLICATIONS - REV CYCLE Froedtert & The Medical College of WisconsinEpic Professional Billing Analyst II, FCH - CLIN APPLICATIONS - REV CYCLEMenomonee Falls, WI$30.41–$52.02 / hourThe Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.
Accenture PlcSAP IS-U Billing & Rates Lead - Utilities Industry Accenture PlcSAP IS-U Billing & Rates Lead - Utilities IndustryMilwaukee, WIAs part of Accenture's Utilities SAP Practice, you'll be delivering major SAP solutions and Utilities-specific capabilities such as customer systems, energy data management, demand response, asset operations, regulatory reporting, Distributed Energy Resources (solar panels, batteries, electric vehicle chargers), and new Utility business models. Then join Accenture and build a rewarding career improving the way the world works and lives, as you help clients innovate with leading-edge SAP and Accenture Customer, Sales and Service solutions and technologies on some of the most innovative projects in the world.
Accenture PlcAccenture Billing & Payments (ABPE) Sales Director - USA Accenture PlcAccenture Billing & Payments (ABPE) Sales Director - USAMilwaukee, WICollaborate with Product Marketing, Lead Origination, Pre-Sales, Product Management, Professional Services, and Engineering teams to ensure client needs are met and sales origination and pursuits are successful and feedback loops are engaged/active - culture of continuous improvement on product value. Products and platforms have built-in value propositions for account teams looking to: • Originate to Win • Accelerate to Cloud • Improve Time-to-Value • Build in Profitability Uplift • Deliver Exponential ROI • Realize what New becomes Next • Let there be change.
Timothy Jon & AssociatesAccounts Receivable Lead Timothy Jon & AssociatesAccounts Receivable LeadMilwaukee, WIThis role combines leadership with hands-on A/R responsibilities, supporting the monthly close process, collaborating with customers and internal teams, and driving process improvements to enhance team performance and efficiency. They foster a collaborative environment that encourages innovation and empowers employees to take leadership roles by offering the necessary training, tools, and opportunities for career success.
Crisis Prevention InstituteNewAccounts Receivable Specialist Crisis Prevention InstituteAccounts Receivable SpecialistMilwaukee, WISince 1980, we've helped train more than 17 million people within service-oriented industries including education, health care, behavioral health, long-term care, human services, security, corporate, and retail. Our Story: Crisis Prevention Institute Inc. (CPI) is the worldwide leader in evidence-based de-escalation and crisis prevention training and dementia care services.
A to Z MediaNewAccounts Receivable and Collections Associate - Part Time A to Z MediaAccounts Receivable and Collections Associate - Part TimeMilwaukee, WIPart timeCommunicate with internal teams (sales, production, accounting) to address invoicing errors, track job details (like shipment status or inventory), and confirm the status of client accounts. Perform day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables’ data.
SITE Staffing Inc.Accounts Receivable Specialist (8-12 week temp position) - 1st SITE Staffing Inc.Accounts Receivable Specialist (8-12 week temp position) - 1stMilwaukee, WI$24–$26 / hourIn this role, you will be responsible for managing the full cycle of accounts receivable processes, ensuring timely collection of outstanding balances, and maintaining accurate financial records. Your expertise in accounting software, financial concepts, and customer service will drive efficiency and accuracy in our revenue cycle management.
Winter Services IncAccounts Receivable Specialist Winter Services IncAccounts Receivable SpecialistMilwaukee, WIFull timeThe Accounts Receivable Specialist performs a variety of accounting and administrative tasks related to the maintenance and processing of customer contract review, invoicing, cash application, collections, and account reporting. This role will be responsible for managing a set of assigned National and Regional customer accounts, collaborating with the Operations and Sales departments.
Kforce Inc.Accounts Receivable Specialist Kforce Inc.Accounts Receivable SpecialistMilwaukee, WI$52,000–$54,000By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs.
Curative Care Network, Inc.NewManager-Revenue Cycle Curative Care Network, Inc.Manager-Revenue CycleMilwaukee, WIPart timeResponsible for all revenue related activities including billing, coding, accounts receivable, collections and cash application processing ensuring completeness, accuracy and timeliness of all functions. Works closely with the Finance staff on matters related to billing, revenue recognition, the reconciliation of accounts receivable and the accurate posting of cash.
Kimpton HotelsNewStaff Accountant - Accounts Receivable Specialist Kimpton HotelsStaff Accountant - Accounts Receivable SpecialistMilwaukee, WIUnder limited supervision, the staff accountant assists the Finance Department in performing multiple duties related to the accounting functions of the organization within established deadlines. Assist in the posting of accounts to the general ledger for: accounts receivable, cash receipts, accounts payable, cash disbursements and payroll.
Curative Care Network IncManager-Revenue Cycle Curative Care Network IncManager-Revenue CycleMilwaukee, WIResponsible for all revenue related activities including billing, coding, accounts receivable, collections and cash application processing ensuring completeness, accuracy and timeliness of all functions. Works closely with the Finance staff on matters related to billing, revenue recognition, the reconciliation of accounts receivable and the accurate posting of cash.
Generac Power Systems IncAccounts Receivable Specialist II Generac Power Systems IncAccounts Receivable Specialist IIWaukesha, WIWith an ongoing tradition of providing excellent products and outstanding service for our customers, Energy Systems is one of the longest existing Generac Industrial Distributors in the United States. The Accounts Receivable Specialist is responsible for managing the companys receivables, including cash collections, customer file setup/maintenance, and posting payments to the accounting system.
Community Care IncNewAccounting Receivable Specialist Assistant Community Care IncAccounting Receivable Specialist AssistantBrookfield, WIOur dedicated team works with members to develop care plans to meet their health and social needs Together with our community partners, we're committed to providing compassionate, personalized care that empowers members to live a healthy and independent lifestyle. Collaborate with internal departments - Works closely with other CCI departments regarding member revenue, billing and any issues that impact invoicing, collection activities and member eligibility.
Kforce Inc.Accounts Receivable - Cash Applications Kforce Inc.Accounts Receivable - Cash ApplicationsMilwaukee, WI$52,000–$54,000Research and resolve unapplied cash, short pays, overpays, duplicate payments, and other variances; Coordinate with customers and internal stakeholders to obtain remittance details. This role will be responsible for the accurate and timely application of customer payments to open receivables, resolving payment discrepancies, and supporting month-end close.
Brookdale Senior LivingCollections Specialist Brookdale Senior LivingCollections SpecialistMilwaukee, WIFull timeProviding quality customer service and collections in a high-volume, fast-paced, multi-channel contact center using automated call distribution and workload distribution software while accurately processing and recording customer contacts via the designated tracking software. Reviews aging and other reports to identify delinquent accounts, initiating collection process on overdue accounts by contacting customers via mail and/or telephone in order to obtain payment.
Rite Hite Holding CorpNewCollections Specialist-1 Rite Hite Holding CorpCollections Specialist-1Corporate Headquarters, WIWhen you join Arbon Equipment, you're not just selling or servicing equipment - you're building trusted partnerships with customers and growing your career with a company backed by the strength of Rite-Hite's global innovation. Manage a designated portfolio of accounts receivable customers, ensuring timely collection of outstanding balances.
Advocate Aurora Health IncCollections Supervisor Advocate Aurora Health IncCollections SupervisorMilwaukee, WIRemote$28.55–$42.85 / hourProviding care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise.
UlineNewAccounts Receivable Specialist - Bilingual UlineAccounts Receivable Specialist - BilingualMilwaukee, WI$28–$29 / hourUline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Resolve past-due balances by identifying root causes and partnering with customers on payment solutions.
UlineNewFinancial Services - Accounts Receivable UlineFinancial Services - Accounts ReceivableMilwaukee, WI$25–$26 / hourUline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Collaborate with Cash Applications, Credit, Customer Service and Sales teams to reduce aging and minimize bad debt.
UlineNewAccounts Receivable Associate - Part-Time UlineAccounts Receivable Associate - Part-TimeMilwaukee, WI$25–$26 / hourJoin Uline as an Accounts Receivable Associate, where you'll team to identify account issues and work with our customers to find successful resolutions! Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
CintasAccounts Receivable Representative CintasAccounts Receivable RepresentativeFranklin, WIResponsibilities include all accounts receivable related functions, including keeping track of assigned accounts to identify outstanding debts; planning course of action to recover outstanding payments; heavy phone activity with customers; locating and contacting debtors regarding payment status; negotiating payoff deadlines or payment plans; handling questions or complaints; investigating and resolving discrepancies; establishing good relationships with customers; updating account status and database regularly; alerting supervisors of customers unwilling or unable to pay outstanding amounts; complying with requirements when legal action is unavoidable. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®.
Cintas CorpAccounts Receivable Representative (Franklin, WI, US, 53132) Cintas CorpAccounts Receivable Representative (Franklin, WI, US, 53132)Franklin, WIResponsibilities include all accounts receivable related functions, including keeping track of assigned accounts to identify outstanding debts; planning course of action to recover outstanding payments; heavy phone activity with customers; locating and contacting debtors regarding payment status; negotiating payoff deadlines or payment plans; handling questions or complaints; investigating and resolving discrepancies; establishing good relationships with customers; updating account status and database regularly; alerting supervisors of customers unwilling or unable to pay outstanding amounts; complying with requirements when legal action is unavoidable. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday.
Goodwill Industries Of Southeastern Wisconsin IncAccounts Receivable Technician Goodwill Industries Of Southeastern Wisconsin IncAccounts Receivable TechnicianMilwaukee, WIThis position also prepares bank deposits, processes credit card payments, direct interface with customers/ payor sources on collection matters, and prepares daily cash sheet and other reports for management and external parties. When determining placement within the salary range for this position Goodwill Greater Milwaukee & Chicago considers education, experience, internal equity, market demands and other qualifying criteria.
Crisis Prevention InstituteNewAccounting Manager Crisis Prevention InstituteAccounting ManagerMilwaukee, WIFull timeThe Accounting Manager is responsible for overseeing the day-to-day transactional accounting operations with direct responsibility for accounts receivable, collections, accounts payable, payroll, and related financial processes. Since 1980, we’ve helped train more than 17 million people within service-oriented industries including education, health care, behavioral health, long-term care, human services, security, corporate, and retail.
The Armstrong CompanyAP/AR Specialist The Armstrong CompanyAP/AR SpecialistWaukesha, WIFull timeSUMMARY: As an Accounts Payables/Account Receivables (AP/AR) Specialist, you will be responsible for communicating with the department manager and customers/vendors regarding receivables and payables matters in a timely fashion, ensure integrity of outgoing payments & cash flow, and generating monthly statements. Top candidates must have strong attention-to-detail and multi-tasking skills with the ability to manage and analyze complex, high volumes of data, and be deadline-oriented with a high level of accuracy.
Americold Logistics, LLC.Local CDL A Truck Driver 2nd shift Americold Logistics, LLC.Local CDL A Truck Driver 2nd shiftJefferson, WIFull timeServes as point of contact for the Company regarding product acceptance and/or delivery issues by processing paperwork including purchase orders, invoices, accounts receivables, fuel receipts, dispatch sheets, bills of lading, unloading receipts, trucking logs, and shipping schedules. Primary ResponsibilityDrives a commercial motor vehicle primarily engaged in trips of less than one hundred fifty (150) miles from the home base in order to provide safe and timely delivery of products to and/or from customers with responsibility for the established routes within an established territory.
Kforce Inc.Accounting Operations Specialist Kforce Inc.Accounting Operations SpecialistCaledonia, WI$70,000–$80,000This role ensures accurate billing, timely collections, and vendor payments while supporting production operations, inventory flow, and supply chain continuity. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs.