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Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.

HOUR

OverviewEnterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location.Opening available at the following branch location: 332 Iyannough Rd Hyannis, MA 02601This is a seasonal full time position with a starting rate of pay $18.00 / hour based on a 40 hour work week.The seasonal window starts May 1, 2026 and ends October 31, 2026 and cannot exceed 180 days.Branch Operating Hours* Monday-Friday: 8:00am-6:00pm* Saturday & Sunday: 8:30am-2:30pm (Must be able to work 1 weekend day)* 5 days on, 2 days offEnterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.ResponsibilitiesWe are hiring now for immediate openings. Responsibilities include:* Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors* Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned* Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone* Meet and greet customers in a friendly and timely manner* Provide directions and general assistance* Assist to assess condition of rental upon return* Process returns, check-ins and exit kiosk transactions* Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed* Understand and communicate rental terms and conditions, vehicle features and other services* May sell optional protection products, upgrades, fuel options and other additional equipment* Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance* Clean vehicle interior and exterior by hand or by operating washing equipment when needed* Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing* Perform miscellaneous and backup duties job-related duties as assignedEqual Opportunity Employer/Disability/VeteransQualifications* High school diploma or GED equivalent required* Some college preferred* Must have at least 6 months prior customer service retail or administrative support experience* Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years* No drug or alcohol related conviction on driving record in the past 5 years* Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.* Must be at least 18 years old* This a seasonal position and you may work up to a maximum of 6 months (180 days) during the defined season

Enterprise Rent-A-Car

Seasonal Sr. Customer Assistance Representative- Hyannis

Accounting

Accounts Receivable

Administrative Skills

Automotive Sales

Billing

Car Rentals

Customer Support/Service

Driver's License

Fleet Management

High School Diploma

Insurance

Maintenance Services

Needs Assessment

Network Integration

Relocation Services

Rentals

Retail

Returns Processing

Safety/Work Safety

Sales

Telephone Skills

Time Management

IRecruitee

Military Leave

Prescription Drug Coverage

Professional Development

401K

Employee Referral Program

Flexible Spending Accounts

Employee Events

Retirement / Pension Plans

Life Insurance

Merchandise Discounts

<h5>Overview</h5>Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company inNorth America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location. Opening available at the following branch location: 332 Iyannough Rd Hyannis, MA 02601This is a seasonal full time position with a starting rate of pay $18.00 / hour based on a 40 hour work week. The seasonal window starts May 1, 2026 and ends October 31, 2026 and cannot exceed 180 days. Branch Operating Hours<ul><li>Monday-Friday: 8:00am-6:00pm</li><li>Saturday & Sunday: 8:30am-2:30pm (Must be able to work 1 weekend day) </li><li>5 days on, 2 days off</li></ul>Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers. Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories. <h5>Responsibilities</h5>We are hiring now for immediate openings. Responsibilities include:<ul><li>Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors</li><li>Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned</li><li>Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone</li><li>Meet and greet customers in a friendly and timely manner</li><li>Provide directions and general assistance</li><li>Assist to assess condition of rental upon return</li><li>Process returns, check-ins and exit kiosk transactions</li><li>Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed</li><li>Understand and communicate rental terms and conditions, vehicle features and other services </li><li>May sell optional protection products, upgrades, fuel options and other additional equipment</li><li>Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance </li><li>Clean vehicle interior and exterior by hand or by operating washing equipment when needed</li><li>Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing</li><li>Perform miscellaneous and backup duties job-related duties as assigned</li></ul>Equal Opportunity Employer/Disability/Veterans<h5>Qualifications</h5><ul><li>Must be at least 18 years old</li><li>High school diploma or GED equivalent required</li><li>Some college preferred</li><li>Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.</li><li>Must have at least 6 months prior customer service retail or administrative support experience</li><li>Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years</li><li>No drug or alcohol related conviction on driving record in the past 5 years</li><li>This a seasonal position and you may work up to a maximum of 6 months (180 days) during the defined season</li></ul>

ABOUT COMPANY: 
 
A family-owned, world-class portfolio of brands. A global network that spans across more than 90 countries. Some 100,000 dedicated team members sharing common values. And more than 1.9 million vehicles taking our customers wherever they need to go. Any way you measure it, we've become a leader in the transportation service industry. How did we get here? By taking care of our customers, our communities and our employees – and staying true to our mission.
 
 
Working Here
 
 
Our people are the reason for our success. By living out our values each day and providing exceptional customer service, we’ve built a strong culture – one in which we bring honesty and integrity to all we do. We work hard, but never forget to have a little fun in the process. For more than 60 years, our values have been at the root of our success as a team and as individuals.
 
 
Our Values:
 
 
•	Our brands are the most valuable things we own. 
•	Personal honesty and integrity are the foundation of our success. 
•	Customer service is our way of life. 
•	Our company is a fun and friendly place where teamwork rules. 
•	We work hard... and we reward hard work. 
•	Great things happen when we listen... to our customers and to each other. 
•	We strengthen our communities, one neighborhood at a time. 
•	Our doors are open.

Enterprise Holdings

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Seasonal Sr. Customer Assistance Representative- Hyannis Enterprise Rent-A-Car

Seasonal Sr. Customer Assistance Representative- Hyannis Enterprise Holdings

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