Military Leave

Prescription Drug Coverage

Professional Development

401K

Employee Referral Program

Flexible Spending Accounts

Employee Events

Retirement / Pension Plans

Life Insurance

Merchandise Discounts

OTHER

FEED

UNKNOWN

Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.

HOUR

Overview:
<p style="margin:0in;font-family:'arial';font-size:10pt">Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work.  Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. </p><p style="margin:0in;font-family:'calibri';font-size:11pt"> </p><p style="margin:0in;font-family:'arial';font-size:10pt">The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location. </p><p style="margin:0px"> </p><p style="margin:0px"><strong>Opening available at the following branch location: </strong></p><ul><li><strong>3561 Boeing Ave McKinleyville, CA 95519</strong></li></ul><p style="margin:0px"> </p><p style="margin:0px"><strong>This is a full time position with a starting rate of pay $19.00 based on a 40 hour workweek. </strong></p><p style="margin:0px"> </p><p style="margin:0in;margin-bottom:0.0001pt">We offer a robust <strong>Benefits Package</strong> including, but not limited to: </p><ul><li>Paid time off</li><li>Employee discount</li><li>Retirement savings plan</li><li>Extended Health Benefits (Medical, Prescription Drug, Dental and Vision)</li><li>Life Insurance</li><li>Training and development</li></ul><p style="margin:0px">The schedule for this position is Thursday-Monday 11AM-8PM </p><p style="margin:0px"> </p><p style="margin:0px"> </p><p style="margin:0px">Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.  </p><p style="margin:0px">  </p><p style="margin:0px">Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories. </p>

Responsibilities:
<p style="margin:0px">We are hiring now for immediate openings.  Responsibilities include:</p><ul><li><div style="margin:0px">Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors</div></li><li><div style="margin:0px">Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned</div></li><li><div style="margin:0px">Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone</div></li><li><div style="margin:0px">Meet and greet customers in a friendly and timely manner</div></li><li><div style="margin:0px">Provide directions and general assistance</div></li><li><div style="margin:0px">Assist to assess condition of rental upon return</div></li><li><div style="margin:0px">Process returns, check-ins and exit kiosk transactions</div></li><li><div style="margin:0px">Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed</div></li><li><div style="margin:0px">Understand and communicate rental terms and conditions, vehicle features and other services </div></li><li><div style="margin:0px">May sell optional protection products, upgrades, fuel options and other additional equipment</div></li><li><div style="margin:0px">Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance </div></li><li><div style="margin:0px">Clean vehicle interior and exterior by hand or by operating washing equipment when needed</div></li><li><div style="margin:0px">Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing</div></li><li><div style="margin:0px">Perform miscellaneous and backup duties job-related duties as assigned</div></li></ul><p style="margin:0px"><em>Equal Opportunity Employer/Disability/Veterans</em></p><p style="margin:0px"> </p>

Qualifications:
<p style="margin:0px"> </p><ul><li>Must have recent and relevant customer service experience in the last 2 years</li><li>Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.</li><li>Must not have interviewed with any Enterprise Mobility brands in the last 12 months.</li><li>Must have availability for the posted schedule of 11am until 8pm Thursday through Monday.</li><li>The position requires a valid CA drivers license</li><li>Must be at least 18 years old<div style="margin:0px"> </div></li></ul>

<strong>ABOUT COMPANY:<strong><br />
<br />
</strong></strong><strong></strong>A family-owned, world-class portfolio of brands. A global network that spans across more than 90 countries. Some 100,000 dedicated team members sharing common values. And more than 1.9 million vehicles taking our customers wherever they need to go. Any way you measure it, we've become a leader in the transportation service industry. How did we get here? By taking care of our customers, our communities and our employees – and staying true to our mission.
<strong><strong><br />
<br />
Working Here
<br />
<br />
</strong></strong><strong>Our people are the reason for our success.</strong> By living out our values each day and providing exceptional customer service, we’ve built a strong culture – one in which we bring honesty and integrity to all we do. We work hard, but never forget to have a little fun in the process. For more than 60 years, our values have been at the root of our success as a team and as individuals.
<strong><strong><br />
<br />
Our Values:
<br />
<br />
</strong></strong><strong></strong>•	Our brands are the most valuable things we own.<br />
•	Personal honesty and integrity are the foundation of our success.<br />
•	Customer service is our way of life.<br />
•	Our company is a fun and friendly place where teamwork rules.<br />
•	We work hard... and we reward hard work.<br />
•	Great things happen when we listen... to our customers and to each other.<br />
•	We strengthen our communities, one neighborhood at a time.<br />
•	Our doors are open.<strong><strong><br />
<br />




Enterprise Holdings

Senior Customer Assistance Representative-Full Time McKinleyville

Accounting

Accounts Receivable

Administrative Skills

Automotive Sales

Billing

Car Rentals

Customer Support/Service

Driver's License

Fleet Management

Health Plan

Insurance

Maintenance Services

Needs Assessment

Network Integration

Prescription Drugs

Relocation Services

Rentals

Retail

Retirement Plan

Returns Processing

Safety/Work Safety

Telephone Skills

Time Management

Training/Teaching

[AW]-iCims

ADAPTED_NOW

<h3>Overview</h3><p style="margin:0in;font-family:'arial';font-size:10pt">Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work.  Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. </p><p style="margin:0in;font-family:'calibri';font-size:11pt"> </p><p style="margin:0in;font-family:'arial';font-size:10pt">The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location. </p><p style="margin:0px"> </p><p style="margin:0px"><strong>Opening available at the following branch location: </strong></p><ul><li><strong>3561 Boeing Ave McKinleyville, CA 95519</strong></li></ul><p style="margin:0px"> </p><p style="margin:0px"><strong>This is a part time position with a starting rate of pay $19.00 based on a 25 hour workweek. </strong></p><p style="margin:0px"> </p><p style="margin:0in;margin-bottom:0.0001pt">We offer a robust <strong>Benefits Package</strong> including, but not limited to: </p><ul><li>Retirement savings plan</li><li>Training and development</li><li>Employee discount</li></ul><p style="margin:0px">The schedule for this position is Monday-Friday 10AM-3PM</p><p style="margin:0px"> </p><p style="margin:0px"> </p><p style="margin:0px">Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.  </p><p style="margin:0px">  </p><p style="margin:0px">Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories. </p><h3>Responsibilities</h3><p style="margin:0px">We are hiring now for immediate openings.  Responsibilities include:</p><ul><li><div style="margin:0px">Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors</div></li><li><div style="margin:0px">Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned</div></li><li><div style="margin:0px">Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone</div></li><li><div style="margin:0px">Meet and greet customers in a friendly and timely manner</div></li><li><div style="margin:0px">Provide directions and general assistance</div></li><li><div style="margin:0px">Assist to assess condition of rental upon return</div></li><li><div style="margin:0px">Process returns, check-ins and exit kiosk transactions</div></li><li><div style="margin:0px">Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed</div></li><li><div style="margin:0px">Understand and communicate rental terms and conditions, vehicle features and other services </div></li><li><div style="margin:0px">May sell optional protection products, upgrades, fuel options and other additional equipment</div></li><li><div style="margin:0px">Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance </div></li><li><div style="margin:0px">Clean vehicle interior and exterior by hand or by operating washing equipment when needed</div></li><li><div style="margin:0px">Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing</div></li><li><div style="margin:0px">Perform miscellaneous and backup duties job-related duties as assigned</div></li></ul><p style="margin:0px"><em>Equal Opportunity Employer/Disability/Veterans</em></p><p style="margin:0px"> </p><h3>Qualifications</h3><p style="margin:0px"> </p><ul><li>Must have recent and relevant customer service experience in the last 2 years</li><li>Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.</li><li>Must not have interviewed with any Enterprise Mobility brands in the last 12 months.</li><li>This position requires valid CA drivers license</li><li>Must have availability for the posted schedule of 10am until 3pm Monday through Friday.</li><li>Must be at least 18 years old<div style="margin:0px"> </div></li></ul>

Senior Customer Assistance Representative-Part Time McKinleyville

Enterprise Holdings US

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Senior Customer Assistance Representative-Full Time McKinleyvilleEnterprise Holdings

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