NewClient Relationship Manager - Millburn, NJ Charles SchwabClient Relationship Manager - Millburn, NJMillburn, NJYou will assistthe Branch Manager and sales/support staff with meeting our clients’ needs, resolving customer escalations, helping to deepen both internal and external client relationships, and acting as the Branch Manager in their absence. You are the first point of contact at the branch and will work cross-functionally with other branch team members and partners across the firm to deliver exceptional experiences for our clients.
Service Manager - Power & HVAC United RentalsService Manager - Power & HVACRidgefield Park, NJ$80,665–$120,995 / yearSupervise the preventative maintenance, trouble shooting, and repair of a variety of equipment, including but not limited to the following: Silent Diesel Generators 20kw to 1.5MW; Air-Cooled Chillers 10 to 400 Tons; Rental Industry Air-Conditioners 5 to 40 Tons; Desiccant Dehumidifiers and Negative Air Machines; Electrical Distribution; Load Banks. You will maintain and repair a variety of specialty rental equipment and support assets assigned to the Power/HVAC fleet to ensure safe operation and readiness for rental.
Service Manager United RentalsService ManagerElmwood Park, NJ$80,665–$120,995 / yearWe're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.
NewFloating Personal Banker Supervisor - Summit, NJ FIRST BANKFloating Personal Banker Supervisor - Summit, NJSummit, NJ$25.50–$27 / hourPromotes bank products, refer or resolve customer inquiries concerning accounts or other banking services in a positive professional and efficient manner. In the absence of the Branch Manager or Assistant Branch Manager, will be responsible for overall branch management including but not limited to operations, sales management and productivity.
NewBanking Relationship Specialist ConnectOne BankBanking Relationship SpecialistMorristown, NJ$22–$27 / hourAssists with Teller functions as needed including performing banking transactions over the phone or at the drive-up window including accepting deposits, cashing checks, and assisting clients with other banking needs, and branch opening and closing as needed. Banking Relationship Specialists play a vital role in ConnectOne “Client First” banking experience by acquiring, retaining, and expanding banking relationships of both the business and consumer clients while demonstrating the ConnectOne Culture.
Branch Manager - New Jersey Morris County Market JPMorgan Chase & CoBranch Manager - New Jersey Morris County MarketMorristown, NJYou will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients. You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
NB1616- Assistant Branch Manager Northfield Bancorp, Inc.NB1616- Assistant Branch ManagerStaten Island, NY$27.88–$36.06 / hourPartner with Branch Manager to ensure daily branch operations are being conducted in accordance with all applicable laws, regulations and guidelines: Monitor customer transactions, complete daily proofing of all branch-related areas, review daily reports of customers activity and complete any paperwork as required for Compliance and Bank Secrecy Act (BSA) purposes. Actively contribute to branch goals by retaining and expanding customer base, as well as, managing and promoting a sales culture within branch: Run reports and identify existing customers who may have a financial need for new or additional products or services.
NB1626- Assistant Branch Manager Northfield Bancorp, Inc.NB1626- Assistant Branch ManagerStaten Island, NY$27.88–$36.06 / hourPartner with Branch Manager to ensure daily branch operations are being conducted in accordance with all applicable laws, regulations and guidelines: Monitor customer transactions, complete daily proofing of all branch-related areas, review daily reports of customers activity and complete any paperwork as required for Compliance and Bank Secrecy Act (BSA) purposes. Actively contribute to branch goals by retaining and expanding customer base, as well as, managing and promoting a sales culture within branch: Run reports and identify existing customers who may have a financial need for new or additional products or services.
Branch Manager M&T Bank CorpBranch ManagerMonsey, NY$75,900–$126,500 / yearBranch Managers are responsible for building productive partnerships with appropriate areas of the bank to ensure customer needs, service issues, and employee issues are resolved timely and accurately. Scope of Responsibilities: This position reports to a Retail Regional Manager and leads the branch team to achieve annual sales and profitability goals, and has a sound working knowledge of the overall operations of the branch.
Assistant Branch Manager - Monroe, NY TrustCo Bank Corp NYAssistant Branch Manager - Monroe, NYNY$40,000–$55,000 / yearWe are seeking a highly skilled and dedicated Assistant Branch Manager to support our Branch Manager in orchestrating the seamless operation of our branch, fostering a trusted environment, and elevating the customer experience. As the Assistant Branch Manager, you will be the vital right hand to our Branch Manager, overseeing daily operations, supervising staff, and ensuring our branch functions with efficiency, security, and warmth.
NewBranch Manager I - Branch The Walt Disney CompanyBranch Manager I - BranchUnion, FloridaJob Posting Title: Branch Manager I - Branch Req ID: 10155521 Job Description: In this position, the expectation of the Branch Manager I is to think and act like a Business Owner making decisions to improve the member experience and increase revenue to the branch and Partners Federal Credit Union. Federal Credit Union Primary Job Posting Category: Banking Employment Type: Full time Primary City, State, Region, Postal Code: Lake Buena Vista, FL, USA Alternate City, State, Region, Postal Code: Date Posted: 2026-07-13
Branch Manager - New City Apple BankBranch Manager - New CityNew City, New YorkEnsure that audit controls are followed to protect the Bank from unnecessary risk and exposure by supporting compliance with regulatory guidelines including the Bank Secrecy Act, AML, Regulation CC and Regulation E. Keep abreast of customer banking needs by promoting new business and offering additional suitable products and services; addresses and resolves complex customer service issues, ensuring quick and proper responses to all reasonable customer requests. Drive individual production goals with target clients and outbound sales activities, including the building of referral networks and relationships with internal partners and external contacts; implement new ideas and marketing strategies within branch market area to improve sales/deposit performance, marketing, and staff development.
NB1618 - Branch Manager Northfield Bancorp, Inc.NB1618 - Branch ManagerStaten Island, NY$70,000–$120,000 / yearPartner with Assistant Branch Manager to ensure daily branch operations are being conducted in accordance with all applicable laws, regulations and guidelines: Monitor customer transactions, complete daily proofing of all branch-related areas, review daily reports of customers activity and complete any paperwork as required for Compliance and Bank Secrecy Act (BSA) purposes. Responsibilities include: Responsible for developing new business relationships while also retaining and expanding current business relationships to increase deposit growth and contribute to overall achievement of branch goals: Identify current customers with additional profit potential and develop action plans to expand those relationships.
Branch Manager Hearth & Home Technologies, Inc.Branch ManagerNYThe Branch Manager is responsible for the profitability, safety, installations and service of the branch and promotes teamwork among the members, subcontractors, builder customers, homeowner customers and vendors. Headquartered in Lakeville, Minnesota, with distribution around the world, our innovative approach is supported by a business unit structure that allows us to develop and market products with a strong focus on customers' needs.
VP, Branch Manager - Newark - Edison Place (Full-time) Provident Financial Services IncVP, Branch Manager - Newark - Edison Place (Full-time)Newark, NJ$61,600–$88,000 / yearSuch objectives include maintaining, expanding, and developing internal and external customer relationships, individual account profitability, relationship profitability, deposit growth, retail, small business and commercial loan growth, non-traditional product sales, and the cross-selling of other financial products and services. POSITION OVERVIEW: The Branch Manager II is a dynamic role, responsible for the growth of consumer and business customer relationships and the administration and daily operation of multiple retail branch offices (two or more) or a single branch with a qualifying deposit base and FTE count.
NewBranch Manager, Lodi, NJ Santander USBranch Manager, Lodi, NJLodi, NJ5+ Years Experience in Retail sales management or equivalent demonstrated through a combination of work experience, training, military service, or education - Required. As a Branch Manager you oversee the performance of the branch and daily operations, ensuring excellent customer experience, achievement of financial goals and efficient operations.
Branch Manager (Commercial Landscaping) BrightView Holdings IncBranch Manager (Commercial Landscaping)NJ$90,000–$110,000 / yearThis leadership role drives business growth through strategic sales management and client relationship development while ensuring the effective recruitment, training, and performance management of branch staff. Participate in local marketing efforts, community events, and networking opportunities to expand brand visibility, attract new clients, and retain existing customers.
Citizens Branch Manager Citizens Financial Group IncCitizens Branch ManagerBrooklyn, NY$93,150–$127,650 / yearLeadership experience, with proven ability to coach and develop to drive sales excellence, ensure the delivery of world-class customer service, and operational integrity in a high-volume branch environment. Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a unique identifier from the NMLS.
Branch Manager Raritan Valley District Wells Fargo & CoBranch Manager Raritan Valley DistrictBRIDGEWATER, NJ$31.25–$67.31 / hourAs a Branch Manager, you will serve as the sales leader of the branch, accountable for acquiring, deepening and retaining customer relationships to drive consistent growth in primary checking, deposits, lending, credit cards and investments through disciplined execution, strong coaching, and effective performance management. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.
Branch Manager New Castle Building ProductsBranch ManagerBrooklyn, New YorkResponsible for profitability of the branch, driven through; product buying and mix, inventory levels, product pricing, customer base, and branch personnel staffing. NCBP operates with seven core values: Caring, Urgency, Teamwork, Honesty, Accountability, Flexibility and Passion.
Branch Manager Restaurant Depot LLCBranch ManagerParamus, NJ$39.66–$40.99 / hourDirects subordinates to ensure timely and accurate management of all warehouse operations including safety, sanitation, shelf labels, inventory, merchandising, receiving, stocking, stacking position, order pulling, shipping and in store customer service. Education, Experience and Skills Required: Bachelor's degree (preferred but not required), Minimum 4 years management experience in food service or grocery distribution in a supermarket, club warehouse, big box or mass merchandising environment.
Assistant Branch Manager Restaurant Depot LLCAssistant Branch ManagerParamus, NJ$28.84–$29.81 / hourDirects subordinates to ensure timely and accurate management of all warehouse operations including safety, sanitation, shelf labels, inventory, merchandising, receiving, stocking, stacking position, order pulling, shipping and in store customer service. Education, Experience and Skills Required: Bachelor's degree (preferred but not required), Minimum 4 years management experience in food service or grocery distribution in a supermarket, club warehouse, big box or mass merchandising environment.
Branch Manager Hanover Bancorp IncBranch ManagerNY$60,000–$72,000 / yearProactively expand the customer base through targeted prospecting, networking, and COI relationship development (accountants, attorneys, real estate professionals, and local business organizations). The Branch Manager ("BM") is responsible for developing and executing strategies to drive small business and consumer deposit growth, market share expansion, and profitability across multiple branches.
Senior Branch Operations Manager (Chrysler East, NY) Oppenheimer Holdings IncSenior Branch Operations Manager (Chrysler East, NY)NY$85,000–$150,000 / yearWith roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading, investment banking (both corporate and public finance), equity & fixed income research, market making, trust services and investment advisory and asset management services. This salary range is specific to the City of New York and takes into account the wide range of factors that are considered in making salary decisions including but not limited to your skills, qualifications, experience, licensure and certifications, and other business and organizational needs.
Branch Manager, Road US DSV Road Transport IncBranch Manager, Road USIselin, NJ$104,500–$130,500 / yearWork is primarily performed in a professional office environment with moderate noise levels typical of an active brokerage operation, in a fast-paced, deadline-driven setting that requires managing multiple priorities and responding to changing business needs. The Branch Manager is accountable for branch profitability, operational excellence, and market expansion through effective leadership, business development, and execution of transportation and logistics solutions.
NewBranch Manager, Lodi, NJ Banco Santander (Brasil) SABranch Manager, Lodi, NJLodi, NJThe Difference You Make: As a Branch Manager you oversee the performance of the branch and daily operations, ensuring excellent customer experience, achievement of financial goals and efficient operations. 5+ Years Experience in Retail sales management or equivalent demonstrated through a combination of work experience, training, military service, or education - Required.
Marion Branch Manager (Librarian II) Jersey City Free Public LibraryMarion Branch Manager (Librarian II)Jersey City, New JerseyManage the day-to-day operations of the library branch, effectively coordinating activities involving routine to complex issues with system-wide impact, like creating staff schedules, adhering to, explaining, and recommending policies and rules to staff and patrons, overseeing building maintenance; assisting patrons at the circulation desk or with technology; answer reference questions; conduct readers’ advisory; ensure adequate staff is scheduled to run the department/branch each day. Supervise and train staff; assign tasks and projects to staff and volunteers; review and evaluate staff, including themselves, with continuous assessments to ensure growth; proactively help resolve staff complaints and conflicts; communicating with leadership on issues regarding staff and patrons; help recruit, interview, and onboard new hires; foster and maintain a diverse, equitable, inclusive, and accessible work environment.
Branch Manager (Commercial Landscaping) BrightView LandscapesBranch Manager (Commercial Landscaping)Boonton, NJ$90,000–$110,000 / yearFull timeThis leadership role drives business growth through strategic sales management and client relationship development while ensuring the effective recruitment, training, and performance management of branch staff. Participate in local marketing efforts, community events, and networking opportunities to expand brand visibility, attract new clients, and retain existing customers.
Assistant Branch Manager - North Plainfield Unity BankAssistant Branch Manager - North PlainfieldNorth Plainfield, NJMaintain technical and professional knowledge by attending educational workshops and training, reviewing professional publications and books, establishing personal networks, participating in professional associations, and staying informed of any legal, policy and procedural changes relating to retail banking, sales, and customer service. Facilitate and/or participate in regularly scheduled meetings including morning huddles, monthly security meetings, sales meetings, and operational meetings, keeping staff informed of sales, products, operations, compliance, policy, procedure, and regulatory changes and updates.
Branch Manager - Chinatown, Sr Vice President Citigroup IncBranch Manager - Chinatown, Sr Vice PresidentNY$139,040–$208,560 / yearThe Branch Manager SAFE Act is a senior-level management position responsible for providing full leadership and direction to a team of employees and growing sales and client base in coordination with the Consumer Sales team. Drive individual production goals with target clients and outbound sales activities, including building referral network and relationships with internal partners and external contacts to support portfolio growth.
NewBranch Manager - Rock Plaza, Vice President Citigroup IncBranch Manager - Rock Plaza, Vice PresidentNew York, NY$107,120–$160,680 / yearThe overall objective of this role is to lead a team grow sales, build customer loyalty and recommend the development of business strategies or initiatives and may include the management of activities by external organizations, and the direct management of individuals and sales teams. Integrate segment partners, partner with Assistant Manager and partner with the Division Operational to drive sales and drive outbound sales activities including: representing Citi and building partnerships in the community.
Branch Manager Muthoot Finance Usa CorporationBranch ManagerIselin, NJLooking for a suitable candidate for Branch Manager position for our US entity, Muthoot Finance USA Corporation, who will be responsible to professionally manage the gold loan business development and attaining sales goals, identify the suitable locations and recruit the staffs, revenue growth and delivering great customer care. Motivate and work alongside with the branch team to achieve set targets/Gold Loan growth Month on Month.
Assistant Branch Manager Metropolitan Bank Holding Corp.Assistant Branch ManagerNY$70,000–$90,000 / yearMetropolitan Commercial Bank offers a comprehensive suite of commercial, business, and personal banking products and services to small businesses, middle-market and corporate enterprises, private and public institutions, municipalities, and local government entities. The Assistant Branch Manager is responsible for providing exceptional customer service for consumer and corporate clients, promoting the bank's products and services, increasing branch sales to achieve quarterly goals, and managing the branch employee's daily activities.
Branch Operation Manager Belt Power LLCBranch Operation ManagerNJ$90,000–$110,000 / yearWere seeking a Branch Operations Manager who thrives in a fast-paced, hands-on environment and takes pride in owning the daily success of a branchfrom customer experience and shop production to team leadership and facility operations. As a full-service distributor and fabricator serving the processing, manufacturing, and material handling industries, we pride ourselves on quality products, value-added solutions, and local service that customers can rely on.
Online Branch Service Manager Amalgamated BankOnline Branch Service ManagerNY$70,000–$80,000 / yearExpand relationships with new and existing customers, teach customers to use advanced products such as online and mobile banking applications, and ensure the delivery of a quality experience within the branch. The actual base pay is dependent upon many factors, such as: training, transferrable skills, work experience, business needs and market demands.
Branch Manager II OceanFirst Financial CorpBranch Manager IIWestfield, NJProvide personalized banking services to current and prospective customers, consistently seeking to expand customer relationships and provide the highest level quality customer service. Actively market Bank products and services to the community; proactively call on existing and prospective clients to develop new business and to retain or expand existing business.
NewBranch Manager Valley National BancorpBranch ManagerHackensack, NJResponsibilities include but are not limited to: Accountable for leading and managing all aspects of branch performance, including sales growth, profitability, customer experience, operational integrity, and team coaching and development. Develop and leverage market intelligence, communicating strategic direction and product focus while building individualized sales strategies to increase market share and deepen customer relationships.
Branch Transformation Delivery Manager Citizens Financial Group IncBranch Transformation Delivery ManagerNY$179,000–$244,000 / yearThe Branch Transformation Delivery Manager oversees the execution and operational delivery of the Retail Network Transformation program, ensuring the successful implementation of all physical branch actions-including openings, closures, relocations, and renovations-as well as full lifecycle management of branch hardware, ATM, branch quality/improvement initiatives, Mobile Unit deployment, and maintenance of the Branch Locator application. As the primary connection point across cross-functional teams and external partners, the role drives execution excellence, manages capital spend, ensures regulatory compliance, accelerates issue resolution, and fosters a culture of continuous improvement, transparency, and high performance.
Branch Manager Bergen Rockland District Wells Fargo & CoBranch Manager Bergen Rockland DistrictSpring Valley, NY$37.50–$67.31 / hourAs a Branch Manager, you will serve as the sales leader of the branch, accountable for acquiring, deepening and retaining customer relationships to drive consistent growth in primary checking, deposits, lending, credit cards and investments through disciplined execution, strong coaching, and effective performance management. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.
Branch Accounts Manager Loomis Armored US, Inc.Branch Accounts ManagerCarlstadt, NJWith a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers.
Branch Manager-Nursery II SiteOne Landscape Supply IncBranch Manager-Nursery IIMahwah, NJ$84,000–$130,000 / yearThe Branch Manager - Nursery II is responsible for building a winning team and knowledge base for achieving excellence in all facets of branch operations including inventory management, team development, customer value, and overall financial performance and growth. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies.
Branch Manager-Nursery II SiteOne Landscape SupplyBranch Manager-Nursery IIMahwah, New Jersey$84,000–$130,000 / yearFull timePosition Overview: The Branch Manager - Nursery II is responsible for building a winning team and knowledge base for achieving excellence in all facets of branch operations including inventory management, team development, customer value, and overall financial performance and growth. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies.
Associate Project Manager-Bank Branch ATM Program Cbre ValuationAssociate Project Manager-Bank Branch ATM ProgramNYSupport Project Management team to manage all facets of project management (budget, schedule, procurement, quality & risk) for individual commercial real estate projects including planning, design, construction, occupancy, and closeout. The Associate Project Manager provides advanced administrative support to project management/PMO team members managing ATM projects for our financial services client.
Branch General Manager (Secaucus) Oldcastle BuildingEnvelopeBranch General Manager (Secaucus)Secaucus, New JerseyFrom apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. The BGM will lead all aspects of branch operations, including sales, customer service, employee engagement, and profitability, while ensuring a seamless and exceptional customer experience.
Branch Operations Specialist (Saddlebrook, NJ) Oppenheimer & Co. Inc.Branch Operations Specialist (Saddlebrook, NJ)Florham Park, NJ$50,000–$60,000 / yearWith roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading, investment banking (both corporate and public finance), equity & fixed income research, market making, trust services and investment advisory and asset management services. This salary range is specific to the State of New Jersey and takes into account the wide range of factors that are considered in making salary decisions including but not limited to your skills, qualifications, experience, licensure and certifications, and other business and organizational needs.
Branch Operations Specialist (Saddlebrook, NJ) Oppenheimer Holdings IncBranch Operations Specialist (Saddlebrook, NJ)Saddle Brook, NJ$50,000–$60,000 / yearWith roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading, investment banking (both corporate and public finance), equity & fixed income research, market making, trust services and investment advisory and asset management services. This salary range is specific to the State of New Jersey and takes into account the wide range of factors that are considered in making salary decisions including but not limited to your skills, qualifications, experience, licensure and certifications, and other business and organizational needs.
Financial Partner/Universal Associate - Matamoras Branch Heritage Financial Credit UnionFinancial Partner/Universal Associate - Matamoras BranchPA$20–$23 / hourDeliver exceptional member service by accurately processing all branch transactions following proper procedures which include deposits, withdrawals, loan payments, transfers, check cashing, traveler's checks, money orders, placing check holds, verifying identification and endorsements, wire transactions, and maintaining a balanced cash drawer. EXPERIENCE: 4+ years of extensive customer service and sales experience, preferably in the financial industry, encompassing areas such as customer service, needs-based selling, goal achievement, cash handling, account and loan intake and funding, project participation, team collaboration, and community engagement.
Part-Time Financial Partner/Universal Associate - Washingtonville Branch Heritage Financial Credit UnionPart-Time Financial Partner/Universal Associate - Washingtonville BranchNY$20–$23 / hourDeliver exceptional member service by accurately processing all branch transactions following proper procedures which include deposits, withdrawals, loan payments, transfers, check cashing, traveler's checks, money orders, placing check holds, verifying identification and endorsements, wire transactions, and maintaining a balanced cash drawer. EXPERIENCE: 4+ years of extensive customer service and sales experience, preferably in the financial industry, encompassing areas such as customer service, needs-based selling, goal achievement, cash handling, account and loan intake and funding, project participation, team collaboration, and community engagement.
Financial Partner/Universal Associate - Washingtonville Branch Heritage Financial Credit UnionFinancial Partner/Universal Associate - Washingtonville BranchNY$20–$23 / hourDeliver exceptional member service by accurately processing all branch transactions following proper procedures which include deposits, withdrawals, loan payments, transfers, check cashing, traveler's checks, money orders, placing check holds, verifying identification and endorsements, wire transactions, and maintaining a balanced cash drawer. EXPERIENCE: 4+ years of extensive customer service and sales experience, preferably in the financial industry, encompassing areas such as customer service, needs-based selling, goal achievement, cash handling, account and loan intake and funding, project participation, team collaboration, and community engagement.
Business Development Manager Guild Mortgage CompanyBusiness Development ManagerNY$56,900–$85,349 / yearUtilize text message marketing, video marketing, digital marketing, social media, and branding campaigns to recruit loan officers and branch managers to meet established quotas. Job Scope: Responsible for understanding the department/functional area objectives and goals and how own job contributes to achievement of these goals; may contribute insights and ideas on policies, processes, procedures, and efficiency; may recommend changes and enhancements based on analysis and evaluation of circumstances.