Generates prospective sales by: engaging in the organization of open enrollment events, and preparing material for formal presentations to prospective customers, independently; developing routine protocols to partner with others inbuilding relationships with key influencers, brokers, consultants, decision makers, and/or community groups to support new business opportunities and prospective customers; exhibiting advanced knowledge of relevant practices on prospecting, sourcing, and developing and maximizing referral networks to build own book of business; completing materials/forms for incoming business opportunities independently; owning routine protocols to help partners work with key influencers, brokers, consultants, decision-makers, and/or community groups and successfully win new leads/prospects/customers by conveying the value of enrollment, independently; and working on tasks as assigned to support and use new applicable and relevant resources such as the sales database, reports, media, and industry intelligence, on sales prospects independently, and providing updates to the team. Serves as an advocate for process improvement by: following routine protocols to partner with others for overcoming obstacles to sales initiative progress and ensuring objectives are met on time and/or within budget with minimal guidance; acting as a sales support subject matter expert by participating in work groups, as selected, to meet department objectives, and identify new and improve existing process-related initiatives, systems, and practices with detailed instructions; applying routine, non-routine, and varied methods/processes for the continuous improvement of tools, technology, and processes to optimize effectiveness; developing advanced knowledge of Federal and State laws, regulations, contracts, and rulings, escalating issues or risks to compliance; demonstrating advanced knowledge of relevant processes to track performance trends and articulate the performance update consistent with the strategy, along with story behind what is occurring, independently; and applying advanced knowledge to drive group installation and/or member enrollment processing to ensure that all critical milestones are met.