This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics! to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve. Since then, we've expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience-not only for people and their pets, but also for everyone who works here-our VEGgies!