Skills, Knowledge, Abilities: Ability to actively engage in complex discussions, often on challenging subjects, Ability to analyze highly complex systems and workflows, Ability to conceptualize, plan, organize, coordinate and manage the work of a major program or function within the department(s), Ability to handle confrontation with appropriate grace, professionalism, cordiality, and firmness, and manages/resolves disputes appropriately, Ability to maintain positive interpersonal relations with peers, users and vendors, Ability to teach/train other clinical staff, Ability to work as a team member and independently with minimal supervision, Documented knowledge and experience in PMO Methodology and tools, Excellent communication skills, Excellent oral and written skills, Facilitation skills, strong organizational skills, team building skills, Knowledge of the healthcare environment and operations, Working knowledge of healthcare applications. Experience: Required: Five (5) years in healthcare related positions; previous system analyst or vendor experience; experience using healthcare applications; experience working in an acute healthcare setting or vendor setting; proven experience in project managing major projects.