Manager, Product Management - Enterprise Product & Experience Capital One Financial CorpManager, Product Management - Enterprise Product & ExperienceNew York, NY$149,800–$171,000 / yearBasic Qualifications: Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's or Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing. Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
Director, Product Management - PULSE ATM Experience Capital One Financial CorpDirector, Product Management - PULSE ATM ExperienceNew York, NY$209,500–$239,100 / yearCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.
Senior Manager, Product Management - Consumer and Developer Experience Capital One Financial CorpSenior Manager, Product Management - Consumer and Developer ExperienceNew York, NY$182,500–$208,300 / yearCurrently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's or Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing. Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
Senior Manager, Product Management - Developer Experience, AI Coding Tools & Developer Research Capital One Financial CorpSenior Manager, Product Management - Developer Experience, AI Coding Tools & Developer ResearchNew York, NY$182,500–$208,300 / yearBasic Qualifications: Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's or Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing. You'll define the metrics that engineering leaders use to invest, build data products that quantify developer productivity, and shape how the enterprise measures the impact of AI coding tools on the software development lifecycle.
Customer Reservation Consultant TravelwmissyCustomer Reservation ConsultantJersey City, New JerseyRemoteWe're looking for personable, organized individuals to help customers navigate reservation requests, compare options, and keep important details organized from the first inquiry through confirmation. As a Customer Reservation Consultant , you'll combine customer service, research, and coordination to help clients make informed decisions and feel supported throughout the process.
Customer Care Representative II - Bilingual (English/Spanish) Quest Diagnostics IncCustomer Care Representative II - Bilingual (English/Spanish)New York, NY$20–$23 / hourResponsibilities: Answer a high volume of calls from patients or their representatives, requiring you to evaluate and respond to all aspects of billing inquiries, including the ability to translate medical terminology into easy-to-understand information. You''ll deal with stressful situations and resolve complex health care concerns in a positive, simplified manner so that callers fully understand their health care plans and solutions.
Sr. Director, Technical Program Management (Associate Experience Tech) Discover Financial ServicesSr. Director, Technical Program Management (Associate Experience Tech)New York, NY$269,600–$307,700 / year5+ years years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact. Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle.
Senior Customer Success Manager Jun Group Productions LLCSenior Customer Success ManagerNew York, NY$120,000–$140,000 / yearWith 30 offices across the globe and with an eye on servicing forward-thinking advertising customers, Verve's solutions are trusted by more than 90 of the United States' top 100 advertisers, 4,000 publishers globally, and the world's top demand-side platforms. Verve is an ecosystem of demand and supply technologies fusing data, media, and technology together to deliver results and growth to both advertisers and publishers-no matter the screen or location, no matter who, what, or where a customer is.
Customer Success Manager Jun Group Productions LLCCustomer Success ManagerNew York, NY$90,000–$105,000 / yearAs part of Verve, we''ve unified the company''s demand-side offering, bringing together the largest on-site search intent dataset outside of walled gardens, direct SDK integrations with top apps, alongside data partnerships with 3M+ websites and LLMs. With 30 offices across the globe and with an eye on servicing forward-thinking advertising customers, Verve's solutions are trusted by more than 90 of the United States' top 100 advertisers, 4,000 publishers globally, and the world's top demand-side platforms.
Associate Customer Onboarding Manager JustworksAssociate Customer Onboarding ManagerNew York, NY$29.81–$35.10 / hourAt Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market.
Customer Success Manager Spring HealthCustomer Success ManagerNew York, NYRemote$86,000–$98,000 / yearBuild rapport with decision makers and main points of contact to influence change in order to drive the adoption of best practices and successful change management methodologies, thereby driving optimal member utilization of the product. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners.
Strategic Customer Success Manager - Energy & Quantitative Analytics Zema Global Data CorpStrategic Customer Success Manager - Energy & Quantitative AnalyticsNYRemote$95,000–$105,000 / yearAct as the voice of the customer within Zema Global, collaborating across Analytics, Product, Sales, Support, and other teams to address customer needs, share insights, improve the customer experience, and contribute to continuous improvement of products and services. With a presence across global energy, commodity, and financial markets, Zema Global empowers customers to simplify complexity, reduce risk, and make faster, more confident decisions that drive measurable results.
NewCustomer Success Manager, Energy Analytics (US) | REQ 0043 Zema Global Data CorpCustomer Success Manager, Energy Analytics (US) | REQ 0043NYRemote$95,000–$105,000 / yearAct as the voice of the customer within Zema Global, collaborating across Analytics, Product, Sales, Support, and other teams to address customer needs, share insights, improve the customer experience, and contribute to continuous improvement of products and services. With a presence across global energy, commodity, and financial markets, Zema Global empowers customers to simplify complexity, reduce risk, and make faster, more confident decisions that drive measurable results.
Travel Customer Care Advisor HopesglobalgetawaysTravel Customer Care AdvisorElizabeth, New JerseyRemoteAs a Travel Customer Care Advisor, you will assist clients throughout the vacation-planning process by answering questions, researching requested options, coordinating trip details, and helping travelers stay informed as departure approaches. Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, Spain, or another approved region.
Executive Assistant & Customer Success Support Associate (B2B SaaS) Hoboken, NJ PromptExecutive Assistant & Customer Success Support Associate (B2B SaaS) Hoboken, NJHoboken, New JerseySuccess in this role means developing enough business context to understand how teams and departments work together, recognizing who needs to be involved in a conversation or decision, asking for the information needed to make progress, tracking commitments, and creating accountability around next steps. Experience supporting senior leaders, managing cross-functional projects, working in business operations, project/program management, Customer Success operations, or another role requiring significant ownership and coordination.
Director, Customer Support Operations (Remote) Bob's Discount Furniture IncDirector, Customer Support Operations (Remote)Manhattan, NYRemote$115,000–$140,000 / yearAs one of the leading omni-channel furniture retailers in the country with over 200 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. Process Improvement: Lead strategic initiatives that improve agent productivity, Net Promoter Score, First Contact Resolution, Contacts per Order, and other key customer support metrics.
Sr Customer Success Manager Global Relay Communications IncSr Customer Success ManagerNew York, NY$90,000–$120,000 / yearYou will engage C-suite and senior stakeholders in Executive Business Reviews, orchestrate cross-functional delivery teams, and lead sophisticated renewal negotiations - all within one of the most demanding regulatory environments in enterprise SaaS. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.
NewCustomer Accounts Manager Aaron's, IncCustomer Accounts ManagerBronx, NY$19.50–$20.50 / hourAn employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. This role strategically influences team performance to assist customers in achieving ownership of their merchandise and supports store operations through a wide variety of responsibilities, as directed by the General Manager.
Customer Onboarding Manager JustworksCustomer Onboarding ManagerNew York, NY$35.58–$43.27 / hourAt Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market.
Customer Supply Chain Team Lead Reckitt Benckiser Group PlcCustomer Supply Chain Team LeadNutley, NJ$109,000–$163,000 / yearSupply Chain Management, Business Partnership, Collaboration and partnership building, Relationship Management, Business accumen, Productivity management, Improve business processes, Advanced Analytics, Data Analytics, Supply Chain Planning, Logistics Management. Lead and develop the Customer Logistics Team to deliver exceptional customer service through complete orders, on-time delivery, accurate transactions, and damage-free shipments while fostering team capability and service excellence.