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Vitality Hospice & Palliative Care is hiring a Business Development Representative to support referral growth and build strong partnerships across the local healthcare community. At Vitality Hospice & Palliative Care, we are committed to delivering compassionate, high-quality care while building meaningful community partnerships.

<h2><strong>Healthcare Business Development Representative  </strong></h2><p><strong>Vitality Hospice & Palliative Care</strong><br/>Full-Time | Field-Based | Territory-Based | Healthcare Sales</p><h3><strong>Overview</strong></h3><p>Vitality Hospice & Palliative Care is hiring a <strong>Business Development Representative </strong>to support referral growth and build strong partnerships across the local healthcare community.</p><p>This is a great opportunity for candidates looking to <strong>start or grow a career in healthcare sales, hospice, or medical marketing</strong>. No prior hospice sales experience required—we provide <strong>training and ongoing support</strong>.</p><h3><strong>Who This Role Is For</strong></h3><ul><li>Entry-level candidates interested in healthcare sales or marketing</li><li>Professionals from <strong>senior living, assisted living, SNFs, home health, or medical offices</strong></li><li>Healthcare workers transitioning into business development</li><li>Recent graduates pursuing a career in healthcare or account management</li></ul><h3><strong>What You'll Do</strong></h3><h4><strong>Build & Maintain Referral Relationships</strong></h4><ul><li>Develop partnerships with:<ul><li>Assisted Living & Independent Living communities</li><li>Skilled Nursing Facilities (SNFs)</li><li>Hospitals and discharge planners</li><li>Physician offices and specialty clinics</li></ul></li><li>Conduct daily in-person visits (6–8 per day once trained)</li><li>Manage a portfolio of 20–30 accounts within your territory</li></ul><h4><strong>Drive Referral Growth</strong></h4><ul><li>Follow up weekly with referral sources</li><li>Schedule 8–10 referral meetings per week (post-training)</li><li>Identify and develop new referral partners (goal: 3+ per month)</li></ul><h4><strong>Support Patient Access</strong></h4><ul><li>Respond to referral inquiries same day</li><li>Collaborate with clinical teams for smooth transitions of care</li><li>Maintain HIPAA-compliant communication</li></ul><h4><strong>Community Outreach & Engagement</strong></h4><ul><li>Deliver in-services and educational presentations (4+ per month)</li><li>Coordinate appreciation events and engagement activities (6–8 per month)</li><li>Attend networking events and represent the organization</li></ul><h4><strong>Track & Report Activity</strong></h4><ul><li>Document visits, meetings, and outcomes in CRM daily</li><li>Monitor referral trends and adjust outreach strategy</li><li>Support marketing campaigns and track results</li></ul><h3><strong>Qualifications</strong></h3><ul><li>Experience in <strong>healthcare, customer service, sales, or account management</strong> preferred</li><li>Strong communication, organization, and follow-up skills</li><li>Comfortable working independently in a <strong>field-based, territory role</strong></li><li>Ability to manage local travel and meet activity goals</li><li>Interest in building a long-term career in healthcare sales</li></ul><p><strong>Preferred (not required):</strong></p><ul><li>Experience in hospice, home health, or healthcare marketing</li><li>Existing relationships in the local healthcare market</li></ul><h3><strong>Compensation & Benefits</strong></h3><ul><li>Competitive base salary + <strong>uncapped monthly bonus</strong></li><li>Mileage reimbursement</li><li>Health, dental, and vision insurance</li><li>PTO starting at 15 days + paid holidays</li><li>401(k) with up to 6% match</li><li>Ongoing training and career development</li></ul><h3><strong>Schedule</strong></h3><ul><li>Monday–Friday (daytime hours)</li><li>Local travel within assigned territory</li><li>Occasional evenings for networking events</li></ul><h3><strong>Why Join Vitality?</strong></h3><p>At Vitality Hospice & Palliative Care, we are committed to delivering compassionate, high-quality care while building meaningful community partnerships. This role offers the opportunity to <strong>launch a career in healthcare sales</strong> while making a real impact on patients and families.</p><h3><strong>Apply Today</strong></h3><p>If you're motivated, relationship-driven, and ready to start a career in healthcare business development, we encourage you to apply.</p>

Vitality Hospice

Business Development Representative

Alliance/Partner Management

Assisted Living

Business Development

Career Development

Communication Skills

Dental Insurance

Follow Through

HIPAA (Health Insurance Portability and Accountability Act)

Healthcare

Healthcare Customer Service

Home Care

Hospice Care

Hospital

Long-Term Care

Marketing

Marketing Campaign

Medical Office

Networking Events

Nursing

Palliative Care

Reimbursement

Sales

Sales Management

Training/Teaching

Vision Plan

Willing to Travel

BreezyHR

FULL_TIME

Luke’s Physician Group Medical Office Building Partner and collaborate with specialty Service Line Administrators and Managers Maintain centralized registration across multiple practices within Medical Office Building Design and implement business plan for the Medical Office Building in conjunction with leadership and physician(s).Provide daily clinical and clerical support for primary and specialty patients and staffResponsible for personnel administration including recruitment, payroll oversight and approval, grievance resolution and evaluations in conjunction with Human Resources. Works with service line leadership to onboard/launch new service lines Complete Clinical and Clerical Staff performance reviews and provide feedback to colleaguesFacilitate colleague engagement initiatives to encourage ongoing teamwork and support individual professional growthPrepare presentation and report out monthly service line metrics to respective SLPG service line and hospital leadership Carry out the above responsibilities in such a way as to promote a positive, supportive and creative culture within St.

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Responsible for all aspects of the daily operations and strategic direction within the St. Luke’s Physician Group Medical Office Building. Oversees all day-to-day activities, giving direction to both clinical and support staff of the Medical Office Building. Responsible for efficient operation of the front and back-office processes, including staff, physician, and patient scheduling, billing/coding and medical records. Ensures appropriate office policy and procedures are in place, completes activity and financial reports. Together with physician(s) and in partnership with the Service Line Administrators, responsible for the successful operation of the Medical Office Building.JOB DUTIES AND RESPONSIBILITIES: Management and oversite of St. Luke’s Physician Group Medical Office Building Partner and collaborate with specialty Service Line Administrators and Managers Maintain centralized registration across multiple practices within Medical Office Building Design and implement business plan for the Medical Office Building in conjunction with leadership and physician(s).Provide daily clinical and clerical support for primary and specialty patients and staffResponsible for personnel administration including recruitment, payroll oversight and approval, grievance resolution and evaluations in conjunction with Human Resources. As appropriate, seeks input from physicians and staff. Maintain schedules and regularly meet with office staff and physicians Responsible for coordinating and implementing practice measures for Value Based metrics – as appropriate.Achieves expected practice financial performance through judicious expense management, efficient resource utilization, volume growth, and execution of expected financial management best practices. Carry out directives of St. Luke's Network to ensure compliance with all federal and local regulations pertaining to all areas of business and clinical practice.Maintains strong collaboration and connectivity with Access Center operations and centralized functions (e.g., POD, Capacity Management, etc.) to enable seamless operations and optimal patient/employee experiences (e.g., transfers, triage protocols, template changes, huddles, POD/practice connectivity, etc.).Coordinate purchasing through purchasing system of St. Luke’s Hospital. Investigate and improve system to resolve conflicts with purchasing.Oversees all aspects of billing and financial management in the Medical Office Building. Coordinate billing functions through Physician Billing to optimize reimbursement.Coordinate staff and physician education as required to maintain optimal procedure coding.Within guidelines established, approve invoices and major purchases: purchase furnishings and medical equipment for offices. Coordinate participation with insurances accepted by St. Luke’s Physician Group.Responsible for facility management of all owned facilities. Act as liaison with landlord for leased facilities.Work with physicians as necessary in scheduling practice hours for efficient office operation.Participate in development of annual budgets for St. Luke’s Physician Group offices.In conjunction with St. Luke’s Physician Group administration, physicians and staff develop and implement short- and long-range goals and marketing strategies for practices and St. Luke’s Physician Group.Review financial reports monthly. Develop work plans as appropriate to meet budgetary goals and meet regularly with physicians to review budgets and compensation.Complete monthly reporting on statistical data relevant to service lines in the Medical Office Building to be shared with Hospital and SLPG Leadership. Coordinate and facilitate routine service line planning meetings with SLPG and Hospital Entity to ensure consistent regional growth of assigned areas.Works with service line leadership to onboard/launch new service lines Complete Clinical and Clerical Staff performance reviews and provide feedback to colleaguesFacilitate colleague engagement initiatives to encourage ongoing teamwork and support individual professional growthPrepare presentation and report out monthly service line metrics to respective SLPG service line and hospital leadership Carry out the above responsibilities in such a way as to promote a positive, supportive and creative culture within St. Luke’s Physician Group and St. Luke’s Hospital and Health Network.Maintains confidentiality of all materials handled within the Network/ Entity as well as the proper release of information.Complies with Network and departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements.Demonstrates/models the Network’s Service Excellence Standards of Performance in interactions with all customers (internal and external).Demonstrates Performance Improvement in the following areas as appropriate: Clinical Care/Outcomes, Customer/Service Improvement, Operational System/Process, and Safety.Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes and practices.Complies with Network and departmental policies regarding attendance and dress code.:Provide consulting management services to facilitate network development.Read current journals to stay abreast of trends in office management. Other related duties as assigned. PHYSICIAL AND SENSORY REQUIREMENTS: Standing and walking six hours per day, up to two hours sitting at a time. Frequently uses fingers for typing, data entry, etc. Frequently uses hands. Occasionally uses upper extremities to lift up to 20 pounds; sometimes heavier. Very often stoops, bends and reaches above shoulder level. Hearing as it relates to normal conversation. Seeing as it relates to general vision, near vision, peripheral vision and visual monotony.EDUCATION: Bachelor's Degree in Health or Business Administration required. TRAINING AND EXPERIENCE: Three to five years of office management experience including one year in Health Care Organization. Medical practice management experience in across key areas: business operations, financial management, human resource management, information management, organizational governance, patient care systems, risk management and quality management required.Strong direct performance management, tact, and financial acumen required.Basic knowledge of CLIA, HIPAA, NCQA, and OSHA medical office regulations required. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!St. Luke's University Health Network is an Equal Opportunity Employer.

St. Luke's Health Network, Inc.

Site Administrator, Orwigsburg Multispecialty

Best Practices

Billing

Budget Management

Budgeting

Building Design

Business Administration

Business Operations

Business Plan

Business Practices

Capacity Management

Centralized Operations/Management

Clinical Medicine

Clinical Outcomes

Clinical Support

Consulting

Customer Relations

Data Entry

Expense Management

Facilities Management

Federal Laws and Regulations

Financial Management

Financial Reporting

Healthcare Administration

Healthcare Providers

Healthcare Reimbursement

Human Resources

Human Resources Management

Leadership

Maintain Compliance

Marketing Strategy

Medical Billing

Medical Coding

Medical Equipment

Medical Organizations

Medical Records

Medical Treatment

Metrics

National Committee for Quality Assurance (NCQA)

OSHA

Office Management

Operational Improvement

Operational Strategy

Operations

Operations Processes

Patient Care

Patient Safety

Performance Management

Performance Reviews

Plan Meetings

Product/Service Launch

Project Planning

Purchasing/Procurement

Quality Management

Regulations

Resource Utilization

Risk Management

Safety Process

Service Line Management

Staff Training

Statistics

Strategic Planning

Systems Administration/Management

Team Player

Typing

Workplace Issues

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Business Development RepresentativeVitality Hospice

Site Administrator, Orwigsburg MultispecialtySt. Luke's Health Network, Inc.

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