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The Business Office Manager is responsible for supervising and directing all Business Office functions, including patient registration and admitting, scheduling, cash collections, establish and maintain personnel files, routine payroll duties, and Medical Staff credentialing. Supervises the Business Office, understands and oversees the following functions: scheduling, registration, insurance verification, admitting, health information management systems, over-the-counter cash collections, patient credit application processing, transcription, medical records filing and maintenance.

ASC Business Office Manager Welcome to Prescott Outpatient Surgery Center****THIS IS NOT A REMOTE POSITION****Business Office Manager at Prescott Outpatient Surgery CenterThe Business Office Manager is responsible for supervising and directing all Business Office functions, including patient registration and admitting, scheduling, cash collections, establish and maintain personnel files, routine payroll duties, and Medical Staff credentialing. Oversees all business office personnel. Provides administrative support to facility Administrator and Clinical Director.EXPERIENCE/EDUCATIONQualifications<ul style="margin-top:0in"><li class="MsoNormal" style="font-style:italic;font-weight:bold">Bachelor’s degree in Healthcare Administration, Business, or related field preferred</li><li class="MsoNormal">Five years of supervisory experience in a healthcare revenue cycle capacity</li><li class="MsoNormal">Proficiency in accounting and ability to use computer-automated accounting systems</li><li class="MsoNormal">Experience working with different types of third-party payers including HMO, PPO and Medicare/Medicaid, etc.</li><li class="MsoNormal">Demonstrates accountability, integrity, professionalism, innovation, as well as an openness to new ideas.</li><li>Must be a High School Graduate or equivalent and have three years of experience in medical office, hospital or clinic office administration with experience in patient services, scheduling, billing, coding or related fields.</li></ul> ESSENTIAL JOB FUNCTIONS:Business Office Systems<ul><li>Supervises the Business Office, understands and oversees the following functions: scheduling, registration, insurance verification, admitting, health information management systems, over-the-counter cash collections, patient credit application processing, transcription, medical records filing and maintenance.</li><li>Maintains effective liaison with Central Billing Office to ensure timely transfer of all information needed for billing.</li><li>Responsible for ensuring verification of all patients’ insurance coverage and collection of all patient co-payments, coinsurance and deductibles at time of service.</li><li>Responsible for calculating Self-pay patient quotes in accordance with Center policies.</li><li>Demonstrate a thorough knowledge and understanding of the Center’s Policies and Procedures, Credentialing plan and Bylaws, and the accreditation/credentialing standards established by the center’s current accreditation organization.</li><li>Evaluate Business Office employee job performance, counsel, and discipline as necessary. Prepares and conducts performance evaluations for all Business Office staff.</li><li>Maintains patient confidentiality standards for both medical and financial information in accordance with applicable policies and regulation.</li><li>Participates in loss prevention by protecting company assets and maintaining a safe environment.</li></ul>Credentialing/Medical Records:<ul><li>Ensures that established credentialing/medical record policy, guidelines and standards are adhered to.</li><li>Prepare and maintain all appointment application packets or correspondence with cover letters.</li><li>Maintains the credentialing database in an accurate and timely manner. Works with CACTUS, NPDB and the AMA in credentialing the surgeons.</li><li>Maintains current filing for all practitioners in an organized manner. Maintains practitioner information within the facility’s software application.</li><li>Responds to inquiries regarding a practitioner’s application/credentialing status.</li><li>Responsible for continued compliance with all legal, regulatory, and accreditation standards as it relates to the business office and medical records department.</li><li>Performs other duties as assigned.</li></ul> What We Offer As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes the following, subject to employment status:<ul style="margin-top:0in"><li class="MsoNormal">Medical, dental, vision, and prescription coverage</li><li class="MsoNormal">Life and AD&D coverage</li><li class="MsoNormal">Availability of short- and long-term disability</li><li class="MsoNormal">Flexible financial benefits including FSAs and HSAs</li><li class="MsoNormal">401(k) and access to retirement planning</li><li class="MsoNormal">Paid holidays and vacation</li></ul>Who We Are At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population. Required Skills Required Experience

Strength in Numbers 

United Surgical Partners International (USPI) and Tenet have combined forces to create the nation’s largest ambulatory surgery provider. Our combined network of exceptional surgical and imaging facilities includes approximately 20 imaging centers, and over 265 short-stay surgical facilities. Together, our partnerships include 50 health systems and more than 4,000 physicians. Nationwide Experience 

Our partners deliver high quality ambulatory solutions in safe, efficient and caring USPI facilities in communities of every size across 29 states. Our physician partners are focused on providing quality patient care, in part because they are invested in their USPI facility. We provide the infrastructure and support they need to perform their best. This is one of the advantages of partnering with USPI. Quality Patient Services 

We share a vision with our physician and health system partners. Our goal is to provide the quality of healthcare services we would insist upon for our own families. Since our founding in 1998, this goal has helped us grow exponentially. Today, our strategic joint venture with Tenet establishes USPI as one of the nation's leading providers of ambulatory solutions. Operating Excellence 

Our size and experience in developing and operating ambulatory facilities and strategic vision allow our facilities to achieve both high patient satisfaction and solid financial results. Moreover, because we engage physicians in the governance and growth of the facility, we also achieve excellent clinical outcomes.

United Surgical Partners International Inc (USPI)

Business Office Manager - Healthcare

Accounting

Accounting Software

Accreditation Standards

Administrative Skills

Billing

Business Analysis

Business Solutions

Cactus

Career Counseling

Clinical Facilities

Co-Payments

Credit Processing

Credit and Collections

Database Administration

File Maintenance

Health Information Management

Health Maintenance Organization (HMO)

Healthcare

Healthcare Administration

Healthcare Management

Healthcare Software

High School Diploma

Loss Prevention

Medicaid

Medical Billing

Medical Coding

Medical Office

Medical Office Administration

Medical Protocols

Medical Records

Medical Transcription

Medicare

Office Management

Organizational Skills

Outpatient Care

Patient Admissions

Patient Care

Patient Confidentiality

Patient Registration

People Management

Performance Analysis

Performance Reviews

Preferred Provider Organization (PPO)

Prescription Drugs

Record Keeping

Regulations

Regulatory Compliance

Retirement Planning

Safety/Work Safety

Software Administration

Surgical Procedures

Third-Party Payer

Time Management

silkroad ATS feed

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Enable stable operations and a positive employee experience by executing Human Resources processes, strengthening culture, and supporting workforce needs in alignment with UNA Culture and business priorities. We have steadily grown our presence throughout Latin America, and today, our North American division is an integrated business leading the way for sustainable cement manufacturing in the US.

<div>Role Summary: Serves as the primary Human Resources representative for the cement plant. Provides day-to-day HR support to employees and operational leadership. Ensures the consistent execution of UNACEM North America's people processes and acts as a connector between employee needs and management initiatives to support culture, safety, performance, and engagement. Organizational Position: Work Location: Paulden, AZ Reports to: Human Resources & Legal Relations Manager Purpose: Enable stable operations and a positive employee experience by executing Human Resources processes, strengthening culture, and supporting workforce needs in alignment with UNA Culture and business priorities. Responsibilities:</div><ul><li>Serve as the primary HR point of contact for all employees and supervisors in the plant.</li><li>Support workforce planning, staffing, onboarding, and training coordination.</li><li>Guide supervisors on employee relations matters, including discipline, performance, and conflict resolution.</li><li>Manage investigations and workplace concerns with fairness and discretion.</li><li>Ensure compliance with employment laws, internal controls, and company policies.</li><li>Deploy all UNACEM North America HR processes, including performance reviews, engagement initiatives, and development actions.</li><li>Support communication and implementation of management initiatives in the plant.</li><li>Maintain accurate HR documentation and HRIS data.</li><li>Partner with Operations, EHS, and corporate HR to support a strong safety and engagement culture.</li><li>Identify workforce risks and escalate appropriately.</li><li>Support cultural and engagement activities, including Great Place to Work efforts.</li><li>Other duties as assigned.</li></ul><div> Knowledge, Skills & Abilities:</div><ul><li>Bachelor’s degree in Human Resources, Business Administration, or related field.</li><li>Three to five years of Human Resources experience in industrial or manufacturing environments.</li><li>Experience in employee relations, investigations, and HR operations.</li><li>Full proficiency in English and Spanish preferred.</li><li>Solid understanding of Human Resources practices in industrial or operational environments.</li><li>Knowledge of employee relations, compliance, and workforce documentation standards.</li><li>Understanding of safety culture and workforce dynamics in heavy industry.</li><li>Knowledge of HR systems and HR reporting practices.</li><li>Resolves a range of employee relations issues guided by HR policies and established processes.</li><li>Applies judgment to balance employee needs and operational requirements.</li><li>Navigates routine and occasionally complex matters with structured thinking and timely escalation.</li><li>Daily interaction with plant leadership, supervisors, and employees.</li><li>Regular coordination with corporate HR, EHS, Legal and Operations teams.</li><li>Influences leaders to adopt consistent people practices aligned with UNA Culture.</li><li>Direct impact on daily HR execution and employee experience at the plant level.</li><li>Indirect impact on leadership capability, culture, engagement, and workforce sustainability.</li></ul><div> Success Profile:</div><ul><li>Approachable and clear communicator.</li><li>Disciplined and reliable executor.</li><li>Comfortable working independently in a plant environment.</li><li>People-centered and aligned with UNA Culture values.</li></ul> About UNACEM North America:UNACEM North America is part of the international Grupo UNACEM family. Our parent company, Grupo UNACEM, has a rich legacy that stretches back over 100 years, marked by technological innovation and a commitment to building a sustainable world. Headquartered in Lima, Peru, Grupo UNACEM was formed by merging leading cement companies and is now a reference point in the global construction materials industry. We have steadily grown our presence throughout Latin America, and today, our North American division is an integrated business leading the way for sustainable cement manufacturing in the US. In the United States, UNACEM North America operates two major cement plants—Drake Cement in Paulden, Arizona, and Tehachapi Cement in California. These facilities are recognized for their state-of-the-art technology and have established our company as a leader in the Southwest region. The Drake Cement facility was the first of its kind to be built in Arizona in 2008, and full production began in 2011. The Tehachapi cement plant has a rich history dating back to 1906. Our company culture is anchored in the UNA Values—nine guiding principles that are woven through every aspect of our business. At UNACEM, we: Collaborate as one team, fostering an environment built on trust and respect. Take responsibility for our actions, driven by a deep conviction to fulfill our purpose. Own our professional development, cultivating growth in a challenging environment. Live by the highest standards, as outlined in our Code of Ethics and Conduct. Prioritize health and safety, considering life to be our most important asset. Commit to creating economic, environmental, and social value for current and future generations. Strive to exceed expectations through continuous improvement and efficiency. Lead change by encouraging innovation and adaptability. Put the customer at the center of all our actions, working to provide sustainable solutions. As we look ahead, UNACEM North America is dedicated to ambitious sustainability goals. Grupo UNACEM’s global roadmap calls for all operations to achieve carbon neutrality by 2050. We are making large-scale investments to modernize our plants, improve energy efficiency, adopt alternative fuels, and implement carbon capture technology. These efforts align with our broader purpose—to grow together and build a sustainable world for everyone. Joining UNACEM North America means being part of a forward-thinking company—one where each team member plays a pivotal role in building a more sustainable future. If you share our values and passion for innovation, we look forward to learning more about your background and how you could contribute to our mission.

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Business Office Manager - Healthcare United Surgical Partners International Inc (USPI)

Human Resources Business Partner UNACEM North America

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