Vice President of Operations Search ConnectionsVice President of OperationsKansas City, MO$186,000–$228,000 / yearFull timeWork closely with finance and technology to improve product operations and gross margins and manage an expense budget to company’s expected variance each month. Research, analyze, validate and document effectiveness of existing operational business processes and develop strategies for meeting Company goals and objectives.
Inside Sales Manager Recruiting ModuleInside Sales ManagerNorth Kansas City, MO$55,000–$80,000 / yearThis position plays a key leadership role in overseeing daily sales operations, coaching and developing team members, resolving customer issues, and identifying opportunities to improve efficiency and results. As we continue to grow and support our customers' evolving needs, we are seeking an experienced Inside Sales Manager to lead our Inside Sales team and help drive exceptional customer service, operational performance, and business growth.
NewSenior Sales and Operations Coordinator US Herc Rentals IncSenior Sales and Operations Coordinator USKansas City, MO$27–$29 / hourPlease be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role. Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion.
Operations Specialist - Part Time NorthPoint Development LLCOperations Specialist - Part TimeKansas City, MOWe do this by investing in leadership and development efforts, supporting each other, having open and honest conversations, empowering everyone to take ownership of the things that are important to them, group charitable events, and, among other things, planned/impromptu company outings. Assist Service Operations Coordinators in daily operational tasks, including: At start of shift, connect with the Team Lead to confirm the daily tasks that require action.
Director Clinical Operations - Radiology University of Kansas Health SystemDirector Clinical Operations - RadiologyKansas City, KSThe Director, Radiology Clinical Operations, provides leadership and direction to staff within assigned Radiology Departments to provide world class imaging services. Provides leadership related to quality improvement and performance improvement efforts within areas of responsibility and promotes positive, collegial relationships among all staff within all areas of Radiology.
NewOperations Technician I Weekend Overnight Shift WaterOneOperations Technician I Weekend Overnight ShiftKansas City, KS$26.83–$36.89 / hourEmployees in this position may also occasionally perform field assignments in poor weather and driving conditions and deal with other hazards of field work such as working at varying heights up to 15 feet above the floor and tolerate noise levels that are generally minimal but may be excessive for brief periods of time (hearing protection is provided). Employees must be able to position him/herself to help install, inspect, remove, or repair various items, and position themselves to stoop, kneel, or crouch, move through elevators, stairways, ramps and rough terrain, and move from one location to another.
NewASSISTANT STORE MANAGER - OPERATIONS Micro CenterASSISTANT STORE MANAGER - OPERATIONSOverland Park, KSJoining Micro Center means more than working in retail—it’s an opportunity to be at the forefront of fast-growing tech, including edge AI, advanced 3D printing, robotics, and emerging maker solutions shaping the future. 5+ years of leadership experience with a major big box retailer in a high-volume, 30,000+ square-foot store, preferably in a commissioned sales environment or within the consumer electronics industry.
NewOperations Manager - 1st Shift GXO LogisticsOperations Manager - 1st ShiftKansas City, MOOur greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. We’ll count on your skills and years of experience to be a champion of our values, ensuring an engaged workforce, loyal customers, efficient operations and a bright future for yourself and GXO.
NewTax Manager - Business Tax Services KPMGTax Manager - Business Tax ServicesKansas City, MO$107,160–$226,320 / yearLicensed CPA, EA or JD/LLM, in addition to others on KPMG's approved credential listing; any individual who does not possess at least one of the approved designations/credentials when their employment commences, has one year from their date of hire to obtain at least one of the approved designations/credentials; should you like to see the complete list of currently approved designations/credentials for the hiring practice/service line, your recruiter can provide you with that list. Work with KPMGs extensive network of specialists; enjoy access to our Ignition Centers, where deep industry knowledge merges with cutting-edge technologies to create innovative tax solutions.
NewMortgage Loan Officer (Overland Park, KS) ZillowMortgage Loan Officer (Overland Park, KS)Overland Park, KSThese include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025 , and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.
Outside Sales Representative - Document Solutions ARC Document SolutionsOutside Sales Representative - Document SolutionsKansas City, KSWhat You'll Do: As a Salesconsultant, you'll be at the forefront of our growth, introducing ARC's comprehensive solutionsincluding Visual Graphics, Document scanning and imaging, Digital Signage, Managed Print Services, reprographics, and our proprietary Skysite SmartScreensto new and existing clients. ARC Document Solutions ( www.e-arc.com ) is a global leader in digital printing and technology services, dedicated to helping businesses promote their brand and streamline access to critical information.
Accounting Manager JobotAccounting ManagerLenexa, KSRemote$125,000–$140,000 / yearThe Accounting Manager will lead day-to-day accounting and close activities in a fast-paced manufacturing and construction environment, ensuring accurate financial reporting, strong cost and inventory controls, and scalable processes to support growth. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
Pharmacy Manager CVS HealthPharmacy ManagerGladstone, MO$65–$85Supporting access to care and helping to improve patient outcomes through pharmacist delivered clinical care such as testing and prescribing services (e.g., COVID/Flu, Hormonal Contraception, etc.) where permissible; empowers the pharmacy team to provide holistic care at every step in the patient care journey. Contributing to positive patient experiences by showing empathy and genuine care, and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient’s total healthcare team, and proactively resolving insurance and/or medication issues.
Cancer Care Pharmacy Clinical Manager University of Kansas Health SystemCancer Care Pharmacy Clinical ManagerWestwood, KSIdentifies opportunities and needs for new or enhanced pharmacy services to support the mission of the organization and leads organizational and departmental performance improvement efforts to strengthen existing systems, processes, policies and procedures by introducing new ideas that lead to improved pharmaceutical care in clinical areas and in the pharmacy department as a whole. Responsibilities may include working to establish and maintain long and short term goals for the Quality Management Program; monitoring and documenting Quality Improvement Projects (QIPs) for progress in meeting QI goals; and providing guidance and education to staff on Quality Management priorities and projects.
Dialysis Clinical Manager Registered Nurse - RN Fresenius Medical CareDialysis Clinical Manager Registered Nurse - RNKansas City, KSAs the facility leader, you will be part of a close-knit, collaborative team responsible for delivering unique care plans and providing dialysis treatment to patients facing end stage renal disease or chronic kidney disease. We have a diverse range of employee resource groups (ERGs) to encourage employees with similar interests, goals, social and cultural backgrounds, or experiences to come together for professional and personal development, discussion, activities, and peer support.
NewSenior Sales Executive Transient Marriott International, IncSenior Sales Executive TransientShawnee Mission, KS$42.79–$56.06Provides strategic segment insight to Sales Executives focused on transient Hotel Sales Objectives and are soliciting new BT business from small business accounts, sourcing new accounts, identifying new targets, and re-soliciting past business leads to maximize hotel transient share. • Achieves transient revenue goals by actively and proactively soliciting individuals within specific transient segments by leveraging various tools and systems such as Hoteligence, EMPOWER, GXP, property management system, MRDW etc.
Manager - FP&A (Manufacturing) ProAmpacManager - FP&A (Manufacturing)Kansas City, MOThis role is ideal for a finance leader who thrives in a fast-paced manufacturing environment and enjoys partnering directly with Operations, Sales, Supply Chain, and executive leadership to drive profitability, performance, and business growth. This position plays a critical role in helping leadership make informed decisions around pricing, productivity, margin improvement, capital investments, and long-range strategic planning.
Taco Bell Assistant Manager Taco BellTaco Bell Assistant ManagerBasehor, KS$17–$18.50The Assistant General Manager (AGM) plays a pivotal role in daily restaurant operations, supporting the General Manager (GM) by providing the leadership necessary to ensure smooth operations, optimal efficiency, and exceptional results. Training & Development: Play an active role in training and developing individuals interested in leadership roles, assisting in the creation of development plans, and providing constructive feedback.
NewManager, Global Mobility Services - Expatriate Tax KPMGManager, Global Mobility Services - Expatriate TaxKansas City, MOLicensed CPA, JD/LLM, or Enrolled Agent, in addition to others on KPMG's approved credential listing; any individual who does not possess at least one of the approved designations/credentials when their employment commences, has one year from their date of hire to obtain at least one of the approved designations/credentials; should you like to see the complete list of currently approved designations/credentials for the hiring practice/service line, your recruiter can provide you with that list. Work with KPMG's extensive network of specialists & enjoy access to our Ignition Centers, where deep industry knowledge merges with cutting-edge technologies to create innovative tax solutions.
NewInorganics Manager Pace Analytical ServicesInorganics ManagerLenexa, KSRemoteBachelor’s degree in chemistry, biology, environmental science, or a closely related field; AND five (5) years of relevant experience, including leadership or supervisory responsibilities; OR an equivalent combination of education, training, and experience. See Pace Analytical Privacy Policy at https://www.pacelabs.com/privacy-policy/ and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
Medical Underwriting Manager Allied National, IncMedical Underwriting ManagerOverland Park, KSThe Manager plays a critical role in determining risk tolerance and appropriate rates for small groups as well as driving operational excellence through effective workflow management, staff development, quality assurance, and continuous process improvement. The ideal candidate is a hands-on leader with strong underwriting expertise, excellent communication skills, and a proven ability to manage teams in a fast-paced environment.
NewSenior Manager, Pass‑Through Taxation KPMGSenior Manager, Pass‑Through TaxationKansas City, MO$153,425–$332,695 / yearBachelor's degree from an accredited college/university; Licensed CPA, JD/LLM or EA, in addition to others on KPMG's approved credential listing; any individual who does not possess at least one of the approved designations/credentials when their employment commences, has one year from their date of hire to obtain at least one of the approved designations/credentials; should you like to see the complete list of currently approved designations/credentials for the hiring practice/service line, your recruiter can provide you with that list. Work with KPMGs extensive network of specialists; enjoy access to our Ignition Centers, where deep industry knowledge merges with cutting-edge technologies to create innovative tax solutions.
NewManager Division Green Bay Packaging IncManager DivisionRiverside, MOStarted in 1933, Green Bay Packaging Inc. is a family-owned, vertically integrated company consisting of corrugated container plants, a folding carton facility, recycled and virgin containerboard mills, pressure-sensitive label roll stock plants, timberlands, a paper slitting operation, and a sawmill facility. The Division Manager leads and oversees manufacturing operations, ensuring safety, quality, and productivity while providing strategic direction, coaching, and accountability for on-site leaders and employees.
Manager in Training Waterway CarwashManager in TrainingBlue Springs, MO$54,167–$68,667Physical Requirements: Environmental – will work outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise. Maintain a safe, clean, and organized environment to ensure a positive visit for every customer including but not limited to: Outside areas: gas pump islands, payment terminal, entrance to tunnel, and customer waiting areas.
NewAesthetics Executive Sales Manager Acclaro CorporationAesthetics Executive Sales ManagerKansas City, MOCommitted to continuous innovations, Acclaro Corporation aspires to lead the energy-based medical device industry by aligning the latest technologies with market demand to deliver life-changing results for healthier and happier life for all men and women in the world. This role is ideal for a strategic sales leader with deep aesthetics industry experience who is passionate about building teams, developing markets, and closing complex capital sales opportunities.
NewBilingual Store Associate (Spanish) Sherwin-WilliamsBilingual Store Associate (Spanish)Kansas City, MO$16The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.
NewBilingual Multi-Location Customer Service Specialist (Spanish) Sherwin-WilliamsBilingual Multi-Location Customer Service Specialist (Spanish)Kansas City, MOThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.
NewBilingual Customer Service Specialist (Spanish) Sherwin-WilliamsBilingual Customer Service Specialist (Spanish)Overland Park, KSThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.
NewManager or Senior Manager, Research and Development Tax Credits KPMGManager or Senior Manager, Research and Development Tax CreditsKansas City, MOLicensed CPA, JD/LLM or completion of an advanced degree or professional certification/designation including: MBA (Masters of Business Administration), MCM (Masters of Construction Management), PHDE (PhD of Economics), PHE (Doctor of Engineering), ME (Masters of Engineering), MSRE (Masters of Science-Real Estate), AIA (Member, Amer Inst of Architects), Enrolled Agent, LEED (Leadership, Energy & Environmental Design) Certification, PE (Professional Engineer), or SIX SGMA (Six Sigma) Certification, in addition to others on KPMG's approved credential listing; any individual who does not possess at least one of the approved designations/credentials when their employment commences, has one year from their date of hire to obtain at least one of the approved designations/credentials; should you like to see the complete list of currently approved designations/credentials for the hiring practice/service line, your recruiter can provide you with that list. Work with KPMG's extensive network of specialists & enjoy access to our Ignition Centers, where deep industry knowledge merges with cutting-edge technologies to create innovative tax solutions.
Manager Waterway CarwashManagerLeawood, KS$54,167–$68,667Physical Requirements: Environmental – will work outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise. Maintain a safe, clean, and organized environment to ensure a positive visit for every customer including but not limited to: Outside areas: gas pump islands, payment terminal, entrance to tunnel, and customer waiting areas.
Store Manager Waterway CarwashStore ManagerKansas City, MO$54,167–$68,667Physical Requirements: Environmental – will work outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise. Maintain a safe, clean, and organized environment to ensure a positive visit for every customer including but not limited to: Outside areas: gas pump islands, payment terminal, entrance to tunnel, and customer waiting areas.
Carwash Manager Waterway CarwashCarwash ManagerEdwardsville, KS$54,167–$68,667Physical Requirements: Environmental – will work outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise. Maintain a safe, clean, and organized environment to ensure a positive visit for every customer including but not limited to: Outside areas: gas pump islands, payment terminal, entrance to tunnel, and customer waiting areas.
Store Manager in Training Waterway CarwashStore Manager in TrainingBelton, MO$54,167–$68,667Physical Requirements: Environmental – will work outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise. Maintain a safe, clean, and organized environment to ensure a positive visit for every customer including but not limited to: Outside areas: gas pump islands, payment terminal, entrance to tunnel, and customer waiting areas.
NewManager or Senior Manager, Tax, Family Office KPMGManager or Senior Manager, Tax, Family OfficeKansas City, MOBachelor's degree from an accredited college/university; Licensed CPA, EA or JD/LLM, in addition to others on KPMG's approved credential listing; any individual who does not possess at least one of the approved designations/credentials when their employment commences, has one year from their date of hire to obtain at least one of the approved designations/credentials; should you like to see the complete list of currently approved designations/credentials for the hiring practice/service line, your recruiter can provide you with that list. Direct tax compliance and consulting services for multi-generational family and private-equity backed businesses through to owner-managed and fast-growing start-ups; provide analyses of financial, gift, estate, and income tax issues for ultra-high net-worth individuals and families.
NewManager or Senior Manager - Renewable Energy Credits (AMCS) KPMGManager or Senior Manager - Renewable Energy Credits (AMCS)Kansas City, MO$105,640–$223,100 / yearResponsibilities: Develop and provide technical expertise in federal Inflation Reduction Act (“IRA”) tax credits, including but not limited to, the full lifecycle of technical issues related to Investment Tax Credits (48/48E), Production Tax Credits (45/45Y), Clean Hydrogen (45V), Carbon Capture (45Q), Clean Fuels (45Z), Advanced Manufacturing (45X), and other credits introduced or modified under the IRA, as well as beginning of construction, placed-in-service, and tax fixed asset capitalization determinations and planning. Additional Qualifications for Senior Manager: Minimum eight years of recent experience in a public accounting firm, law firm, engineering firm, or other federal taxation experience; experience with renewable or energy-related tax credits required; preferred qualifications include federal tax planning with three years of relevant experience with IRA tax credits within a public accounting firm, law firm, engineering firm, or other federal tax function.
NewTax Senior Associate, Asset Management KPMGTax Senior Associate, Asset ManagementKansas City, MO$81,130–$164,565 / yearWork with KPMG's extensive network of specialists & enjoy access to our Ignition Centers, where deep industry knowledge merges with cutting-edge technologies to create innovative tax solutions. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation.
NewTax Senior Associate, Asset Management (Remote Option) KPMGTax Senior Associate, Asset Management (Remote Option)Kansas City, MORemote$81,130–$164,565 / yearWork with KPMGs extensive network of specialists; enjoy access to our Ignition Centers, where deep industry knowledge merges with cutting-edge technologies to create innovative tax solutions. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation.
NewLogistics Manager Ryder SystemLogistics ManagerKansas City, MO$75,000–$82,000The Logistics Manager provides leadership and direction to the dispatch staff, company drivers, and owner operators while overseeing communication functions to effect economical utilization of vehicle facilities by performing the following duties personally and/or through subordinate supervisors. Directs operation and maintenance of equipment and communication systems; reviews procedures; provides guidance to resolve technical problems; analyzes costs and recommends cost control measures; and develops plans, policies, and budgets.
NewConstruction Manager Lennar HomesConstruction ManagerGardner, KSFull timeLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Tech-savvy with proficiency in Microsoft Office, Build Pro, Procore, and other construction management software, leveraging technology to streamline workflows, enhance project tracking, and improve overall efficiency.
NewBusiness Operations Manager T-MobileBusiness Operations ManagerOverland Park, KansasBe critical liaison for business initiatives focused on enhancing sales and operational efficiencies through program support including data collection, analysis, problem and solutions identification, root cause remediation, communications, change management and reporting for leadership. This role is responsible for maintaining relationships with T-Mobile Fiber partners and providing operational support to ensure growth, revenue and/or customer experience objectives are met.
Business Operations Manager Warehouse QuoteBusiness Operations ManagerKansas City, MOWe do this by investing in leadership and development efforts, supporting each other, having open and honest conversations, empowering everyone to take ownership of the things that are important to them, group charitable events, and, among other things, planned/impromptu company outings. We do this by partnering with the best 3PL warehouses in North America and providing the crucial communication and visibility needed for our customer and warehouse partners to be successful.
NewBusiness Operations Manager T-Mobile US IncBusiness Operations ManagerOverland Park, KS$84,800–$152,900 / yearBe critical liaison for business initiatives focused on enhancing sales and operational efficiencies through program support including data collection, analysis, problem and solutions identification, root cause remediation, communications, change management and reporting for leadership. This role is responsible for maintaining relationships with T-Mobile Fiber partners and providing operational support to ensure growth, revenue and/or customer experience objectives are met.
Business Operations Manager TreviPayBusiness Operations ManagerOverland Park, KSWe specialize in payment and credit management for Government to Business (G2B) companies across the globe, setting the stage for the future of omni-channel G2B payments by extending terms, handling invoicing and managing collections. Both roles share accountability for customer support coordination and expense tracking, with the Manager role handling day-to-day execution and the Director role providing review and approval.
NewPeriop/ Proc Business Operations Project Manager The University of Kansas Health SystemPeriop/ Proc Business Operations Project ManagerLenexa, KSPosition Summary / Career Interest: The Business Operations Project Manager leads strategic and operational initiatives that improve patient access, capacity, throughput, operational efficiency, financial performance, and service line growth across clinical and procedural areas. The position partners with operational, clinical, technical, and administrative leaders to drive process improvement, support organizational priorities, and deliver measurable operational outcomes.
NewSr. Business Process Manager, TFB Revenue Operations T-Mobile US IncSr. Business Process Manager, TFB Revenue OperationsOverland Park, KS$84,100–$151,700 / yearSeeks out opportunities for increased system and process efficiencies and operational improvement and recommends improvements through implementation of more efficient processes, modifications of current systems, and implementation of new systems and technologies. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role.
Business Operations Control Analyst Americo Financial Life and AnnuityBusiness Operations Control AnalystKansas City, MOThe ability to independently perform the following in Microsoft Excel: sort/filter data, use basic formulas, prepare and organize information for review or reporting, VLOOKUP/XLOOKUP, and data validation. This individual contributor position reduces risk, regulatory fines, possible litigation and reputation risks through Operations audits, projects, and oversight.
Operations Business Unit Lead Colgate-Palmolive CoOperations Business Unit LeadTonganoxie, KS$64,000–$87,500 / yearAs the US #1 Veterinarian recommended pet food brand, knowledge is our first ingredient with 220+ veterinarians, PhD nutritionists and food scientists working to develop breakthrough innovations in pet health. Our journey begins with our people-developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging.
Manager, Sales Operations & Excellence - Process & Systems Black & Veatch Holding CoManager, Sales Operations & Excellence - Process & SystemsOverland Park, KSCoordinate communications across Enterprise Sales, Marketing, and Strategic Account teams to reduce noise, avoid duplication, and ensure sellers receive coherent, prioritized messaging that clearly articulates the personal value sellers gain from our continuous improvement efforts. The Manager leads specialists and generalists who provide on‑demand seller support, maintain the Sales Playbook and process documentation, support User Acceptance Testing (UAT), and enable effective rollout of approved process and system changes.
Contact Center Operations Generalist, Business Transformation Architecture Deloitte Touche Tohmatsu LtdContact Center Operations Generalist, Business Transformation ArchitectureMO$171,500–$307,500 / yearExperience translating operational requirements into CCaaS capabilities (e.g., IVR/ACD, routing, WEM/QM, analytics, knowledge, CRM/CSM integration) and supporting CCaaS evaluations and implementations across leading platforms (e.g., Five9, Amazon Connect, Genesys, NICE). We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.