The Technician will provide operational support pertaining to customer facing operations (provisioning of rack space, customer deployments, adds/cancels, and customer communication) and support of the critical data center infrastructure (chillers, CRACs/CRAHs, UPS, Generators, and security hardware) within the data center spaces. + _Remote Hands:_ This position will perform communication and completion of received customer requests that vary from visual inspections of customer environments, connecting of crash-carts, cabling changes, server component installs/troubleshooting, shipping operations, and the escorting of third-party vendors.