VP BPO Sales MCI LCVP BPO SalesLAMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Anaplan Senior Manager DeloitteAnaplan Senior ManagerNew Orleans, LA$163,400–$322,100 / yearDeloitte's Finance Transformation offering helps finance and global business services leaders navigate an increasingly challenging environment marked by disruptive technologies such as AI, market uncertainty, and regulatory change, while recognizing opportunities to better serve the enterprise, shareholders, customers, and regulators. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
NewCustomer Service Representative Planet Fitness IncCustomer Service RepresentativeLaPlace, LAPFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Ticket Taker- HOB New Orleans Live Nation EntertainmentTicket Taker- HOB New OrleansNew Orleans, LouisianaLive Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year.
NewCcaas X AI, Manager, Technical Transformation DeloitteCcaas X AI, Manager, Technical TransformationNew Orleans, LATranslate client requirements into technical architectures, integration designs, delivery plans, testing strategies, and secure cloud solutions spanning CCaaS, CRM, WFM, analytics, knowledge management, and enterprise platforms. Experience with AWS integration and cloud-native architectures, APIs, event-driven solutions, data flows, enterprise security controls, CI/CD, automated testing, source control, Agile/Scrum, and SDLC governance.
Business Collections Specialist - In-Office Position Altus Receivables Managment, Inc.Business Collections Specialist - In-Office PositionMetairie, LAWith a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. Upon contact, collectors will examine the debtor’s financial situation, review documents/contracts, review/resolve disputes while working on establishing a resolution.
NewFirst Party Collector Altus Receivables Managment, Inc.First Party CollectorMetairie, LAWith a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. Upon contact, collectors will examine the debtor’s financial situation, review documents/contracts, review/resolve disputes while working on establishing a resolution.
NewTemporary First Party Collector Altus Receivables Managment, Inc.Temporary First Party CollectorMetairie, LA$12–$15 / hourWith a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. Upon contact, collectors will examine the debtor’s financial situation, review documents/contracts, review/resolve disputes while working on establishing a resolution.
Utilization Management Representative I Elevance HealthUtilization Management Representative IMetairie, LAAdditional expectations to include but not limited to: Proficient in maintaining focus during extended periods of sitting and handling multiple tasks in a fast-paced, high-pressure environment; strong verbal and written communication skills, both with virtual and in-person interactions; attentive to details, critical thinker, and a problem-solver; demonstrates empathy and persistence to resolve caller issues completely; comfort and proficiency with digital tools and platforms to enhance productivity and minimize manual efforts. For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
Director I Carelon Account Management - Behavioral Health - Louisiana Crisis Elevance Health IncDirector I Carelon Account Management - Behavioral Health - Louisiana CrisisMetairie, LASupports ongoing development of proprietary software provided to the client and providers as part of contract scope; leads discussions between client and internal experts to deliver additional solutions as part of contract scope (data teams, Provider Quality teams, software development teams). Experience managing state government, public-sector, Medicaid, or other complex healthcare contracts and independently representing an organization with state leaders, government agencies, providers, community organizations, and senior-level stakeholders preferred.
HRSS Representative - HR Hub Houston Methodist HospitalHRSS Representative - HR HubLAAt Houston Methodist, the Human Resources Shared Services (HRSS) representative will provide Tier 1 support to Houston Methodist employees who have inquiries in matters such as Human Resources, absence, benefits, payroll, and compensation. Houston Methodist also includes a research institute; a comprehensive residency program; international patient services; freestanding comprehensive care clinics, emergency care and imaging centers; and outpatient facilities.
NewLead - RTA Workforce Management (Workforce Service) Everise Holdings Pte LtdLead - RTA Workforce Management (Workforce Service)LATwo years prior experience working with workforce management technologies ideally the latest version of Nice InContact / IEX. Monitor agent schedule adherence and queue management using real- time adherence software and call out non - adherent events to operations over the communication platforms.
Oracle Supply Chain Senior Consultant DeloitteOracle Supply Chain Senior ConsultantNew Orleans, LA$107,600–$198,400 / yearAs an Oracle Cloud Supply Chain Senior Consultant, you will support the delivery of Oracle Cloud Supply Chain implementations by working with client stakeholders to gather requirements, design business processes, and help execute transformation initiatives enabled by Oracle solutions. Experience supporting systems strategy, documenting business requirements, conducting fit-gap analysis, designing current-state and future-state business processes, and supporting conference room pilots, functional configuration, testing, and user training.
Health Actuary Consulting Senior Manager DeloitteHealth Actuary Consulting Senior ManagerNew Orleans, LA$180,200–$355,100 / yearYou will be responsible for delivering strategic and technical consulting services to help clients address complex challenges, such as: Engage with payers and provider clients to support a transition from current models to ones focused on outcomes for patients and members. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
BDC Manager Toyota of KennerBDC ManagerKenner, LouisianaWe encourage you to get involved with our community outside of the office as well – whether you choose to participate in the Boys and Girls Club, Wounded Warriors, or Support Future Leaders, there is always an opportunity for our employees to help our community. Attract potential clients and retain current clientele by answering product and service questions received via phone and/or internet.
CCaaS x AI, Manager, Technical Transformation Deloitte Touche Tohmatsu LtdCCaaS x AI, Manager, Technical TransformationNew Orleans, LATranslate client requirements into technical architectures, integration designs, delivery plans, testing strategies, and secure cloud solutions spanning CCaaS, CRM, WFM, analytics, knowledge management, and enterprise platforms. Experience with AWS integration and cloud-native architectures, APIs, event-driven solutions, data flows, enterprise security controls, CI/CD, automated testing, source control, Agile/Scrum, and SDLC governance.
Customer Service Representative - Behavioral Health (Monday-Friday 11:00AM-7:30PM EST) CVS Health CorpCustomer Service Representative - Behavioral Health (Monday-Friday 11:00AM-7:30PM EST)LA$17–$31.30 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. This role provides advocate care to assist the member with a clear path to care, claims understanding and resolution and educates the member with online resources.
NewDirector I Carelon Account Management - Behavioral Health - Louisiana Crisis Elevance HealthDirector I Carelon Account Management - Behavioral Health - Louisiana CrisisMetairie, LouisianaSupports ongoing development of proprietary software provided to the client and providers as part of contract scope; leads discussions between client and internal experts to deliver additional solutions as part of contract scope (data teams, Provider Quality teams, software development teams). Experience managing state government, public-sector, Medicaid, or other complex healthcare contracts and independently representing an organization with state leaders, government agencies, providers, community organizations, and senior-level stakeholders preferred.
CUSTOMER SERVICE ASSOCIATE, TRAINEE (CLASS CODE 7400) City of New OrleansCUSTOMER SERVICE ASSOCIATE, TRAINEE (CLASS CODE 7400)New Orleans, LAPublic safety employees such as commissioned law enforcement officers hired by the New Orleans Police Department (NOPD), firefighters hired by the New Orleans Fire Department (NOFD), emergency medical technicians hired by the New Orleans Emergency Medical Services (NOEMS) and the recruits for these positions hired by these departments are excluded from this provision. VETERANS PREFERENCE: On original entrance examinations, veterans (as defined in Article X, Section 10(2) of the Constitution of the State of Louisiana), disabled veterans, certain spouses and parents of veterans shall receive additional credit if claimed as provided on the Veterans Preference claim form which can be obtained in this office.
Sr Brand Sales Operations Associate Ochsner Health SystemSr Brand Sales Operations AssociateNew Orleans, LAIndividuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C. Ochsner Health endeavors to make our site accessible to all users. Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste.