Responsibilities will include supervising front office staff, coordinating physician office and call schedules, preparing and overseeing support staff schedule, oversight of the pre-cert/referral process and revenue cycle, ordering of medical and office supplies, posting and assistance with staff recruitment, accounts payable, oversight for staff recruitment / discipline / termination, patient correspondence, managing work queues, arranging various tasks for smooth and efficient operation of the practice. Supervising front office staff and the clinical staff and create a patient centered, customer service environment, manages physician templates and schedules; maintenance of work queues; and direct responsibility for staff oversight to for hiring, discipline, and termination as well as working to resolve patient concerns and issues is also expected.