279 Results for

Call Center Jobs in Coral Gables, FL

Jobs

Miami, FL

This position renews/extends years of membership to existing members, upgrades to preferred status, reinstates members whose membership has become delinquent, and offers Club Interval to non-existing members (owning timeshares) while providing excellent customer service. Performs all necessary duties to process membership renewals, upgrades, and reinstatement of delinquent membership duties such as sending out letters, etc.

4 days ago

Miami, FL

4 days ago

Miami, FL

Full time

This entry-level role assists in the deployment and optimization of networking technologies, including routers, switches, firewalls, and wireless access points, while also managing and supporting cloud-based telephony platforms such as Cisco Webex Cloud, Webex Contact Center, and Vonage Contact Center. Telephony Management: Assist in operating and optimizing cloud-based telephony systems, including Webex Cloud for internal telephony, Webex Contact Center for IT Service Desk operations, and Vonage Contact Center for sales and customer care.

3 days ago

Miami, Florida

Remote

This hybrid-remote position reports to our 600 NW 79th Ave, Miami, FL 33126 location; if selected, you must be able to report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly. As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you’ll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty.

18 days ago

Miami, FL

Remote

Work From Home/Hybrid Requirements: You will need verified internet service with a minimum of 12mb upload speed and 18mb download speed and an established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection). How You'll Make an Impact: As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty.

17 days ago

Miami, FL

Remote

COMPETENCIES: Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. JOB SUMMARY: An Alivi Contact Service Representative (CSR) will provide prompt and courteous support to the Members of our health plan partners address inquiries about our services and assist in managing the health plan partners supplemental programs and value-based benefits.

30+ days ago

Miami, Florida

Remote

Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. An Alivi Contact Service Representative (CSR) will provide prompt and courteous support to the Members of our health plan partners address inquiries about our services and assist in managing the health plan partners supplemental programs and value-based benefits.

30+ days ago

Ft. Lauderdale, FL

Remote

Ministry/Facility Information: A member of Trinity Health, one of the largest multi-institutional Catholic health care delivery systems in the nation, Fort Lauderdale-based Holy Cross Hospital, dba Holy Cross Health, is a full-service, not-for-profit, Catholic, teaching hospital operating in the spirit of the Sisters of Mercy. Through strategic collaborations and a commitment to being a person-centered, transforming, healing presence, the 557-bed hospital offers progressive inpatient, outpatient and community outreach services and clinical research trials to serve as our community's trusted health partner for life.

30+ days ago

$40,736–$82,007 / year

Examples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.

30+ days ago

Miami, FL

Assists in the delivery of quality customer service to all patients and guests of Yummy Cafe by assuring full menu availability during hours of operation and certifying the NCHS iCREATE Values and Behaviors are followed. Under the guidance of the Food and Nutrition Services Patient Manager, supports the daily operations of Patient Room Services to ensure efficient and high-quality service delivery.

12 days ago

Fort Lauderdale, FL

$8,000–$15,000 / year

This role ensures high-quality patient service, operational efficiency, staff performance, and compliance with healthcare regulations while leading and developing a team of call center agents. KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for a Call Center Manager in the Fort Lauderdale area.

30+ days ago

Plantation, Florida

Keywords: Sales, Call Center, Inside Sales, Contact Center, Sales, Call Center, Inside Sales, Contact Center, Sales, Call Center, Inside Sales, Contact Center, Sales, Call Center, Inside Sales, Contact Center, Sales, Call Center, Inside Sales, Contact Center, Sales, Call Center, Inside Sales, Contact Center, Sales, Call Center, Inside Sales, Contact Center, Spanish, Bilingual, Spanish By submitting your interest in this position, you provide your written express consent and agree that VentureTech Solutions may contact you regarding employment opportunities using autodialing, text and pre-recorded messaging for convenience via telephone, mobile device (including SMS and MMS - charges may apply depending on your carrier, not by us, messaging frequency varies; text STOP to cancel), even if your telephone number is currently listed on any internal, corporate, state or federal Do-Not-Call list. Based entirely in-office at our client’s corporate location in Plantation, FL, this pivotal role is designed for a strategic, hands-on leader who knows how to scale production, build high-performing outbound/inbound phone teams, and foster a competitive, motivating team culture.

30+ days ago

Miami, FL

As a Specialist in McKinsey's world-class Operations Practice you will be responsible for blending strategic thinking with hands-on implementation and defining operational strategies to help our clients around the world solve their most critical problems. You will help drive the vision for the new horizons of agentic and AI in customer care; defining new frameworks, innovative approaches, solution designs, and diagnostic assets that drive measurable client impact.

14 days ago

Miami, Florida

The ideal candidate has experience in healthcare admissions, patient intake, or call center leadership, with strong communication skills and the ability to manage sensitive conversations with care and professionalism. A leading healthcare organization is seeking a compassionate and experienced Healthcare Call Center Manager to oversee patient intake, admissions coordination, and call center operations.

30+ days ago

Miami, FL

Remote

Service center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.

2 days ago

Pembroke Pines, FL

This role is responsible for handling inbound and outbound calls, scheduling appointments, verifying patient information, and ensuring a smooth patient experience while maintaining confidentiality and professionalism. The Call Center Representative for ENT provides high-quality customer service and appointment support for patients seeking care in Otolaryngology.

13 days ago

Miami, Florida

The ideal candidate must demonstrate great communication skills, bilingual a plus, the ability to advance the call process with our guests, and work closely with the call center team and manager. Must have a positive attitude, a confident and outgoing personality, a professional appearance, multitask aptitude, and the ability to deliver world class customer service.

30 days ago

Miami, FL

In this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?

3 days ago

Miami, FL

Remote

17 days ago

Miami, FL

Remote

$17–$24.26 / hour

KNOWLEDGE, SKILLS AND ABILITIES: • Competent-level business acuity • Comprehensive knowledge and understanding of general/core job-related functions, practices, processes, procedures, techniques and methods • Exceptional verbal communication skills including active listening • Excellent organizational and multi-tasking skills • Passion for serving others, particularly seniors, with initiative-taking solutions • Ability to successfully operate in a demanding environment • Proficient in keyboarding as well as, Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook; competent in other systems required for the position • Availability and willingness to work overtime hours as requested by leadership and based on the staffing needs of the business • Spoken and written fluency in English; bilingual a plus (Spanish, Creole, Vietnamese preferred). EDUCATION AND EXPERIENCE CRITERIA: • High school diploma or GED equivalent required • A minimum of 2 years of customer service experience required; in a call center or similar environment • A minimum of 1 year experience working in a fast-paced medical office or healthcare setting, highly preferred • Must reside in the continental United States and within a state where the company is established as a business entity • Experience with web-based customer relationship management systems.

30+ days ago

Miramar, FL

$16.50–$22 / hour

Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Search Engines skills to include opening a browser, typing in URLs in the correct location, using a search engine, bookmarking a site, navigating using back/forward/stop buttons, and filling out forms online.

2 days ago

Miramar, FL

Advisors provide quality member-focused service via inbound and outbound telephone calls by processing over the phone transactions and maintenance of member accounts, cross-selling of Credit Union products and services, ensuring adherence to policies, procedures, security, and compliance. Knowledge of banking systems preferred, including products and services, handling online/digital transactions, and telephone transactions with the ability to troubleshoot and escalate issues as needed is preferred.

30+ days ago

Hollywood, FL

$19–$27 / hour

Draftomat specializes in landscaping and grounds maintenance services designed to keep residential and commercial outdoor spaces clean, organized, and visually appealing. We are looking for motivated and professional Call Center Agents to assist customers with service inquiries, appointment scheduling, and account support.

8 days ago

Miami, FL

Modalways is seeking a professional and service-oriented Inbound Call Center Agent to support clients by handling incoming calls related to service inquiries and support requests. This role focuses exclusively on inbound communication, documentation, and coordination with internal teams to ensure a positive client experience.

Today

To set you up for success, we offer a structured training program followed by a rotating shift schedule that provides variety and work-life balance: Training Schedule (Approx. You'll be part of a collaborative, mission-driven team that values clear communication, rapid problem-solving, and delivering meaningful outcomes that protect people, businesses, and the environment.

10 days ago

Miami, FL

$15–$18

As a Bilingual Phone Operator at AnswerHero, you’ll be the first voice our clients’ customers hear, a role that carries real impact every single day. What we do is deliver exceptional first impressions: real-time message taking, appointment scheduling, and warm, professional call handling that makes every caller feel heard.

30+ days ago

Hollywood, Florida

The ideal candidate will handle incoming customer calls, provide service support, answer inquiries, and assist with scheduling and account-related questions. At Pacific Rise Co , we are your trusted logistics partner — focused on reliability, speed, and transparency across every step of your supply chain.

1 day ago

Miami Beach, Florida

We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. The Patient Representative supports patients by efficiently handling incoming calls, scheduling appointments accurately, and following established call flow and workflow processes.

22 days ago

Miami, FL

Position Responsibilities (This is a non-exempt position): Receives requests by mail, telephone, or in person regarding Medical Records, Pharmacy, Managed Care and Medical Services (Primary Care, Dental, Behavioral Health). The purpose of the Customer Service Representative is to be responsible for successfully managing large amounts of inbound and outbound calls.

2 days ago

Ft. Lauderdale, Florida

When needed, may assist the kitchen working on the patient tray line, assembling, retrieving and cleaning patient trays, deliver carts to the correct floor and patients, assist patients with their order. • Primary responsibility assisting patients in the nutrition services call center, taking patient orders over the phone and responding to patient or customer inquiries.

9 days ago

Miami, FL

In this role, you will serve as a key point of contact for customers, providing assistance, answering inquiries, resolving concerns, and ensuring a positive customer experience. At Park 6 Logistic, we are committed to delivering reliable logistics solutions while maintaining exceptional customer service.

2 days ago

Remote

$15–$16.50 / hour

Our clients include renowned charities like: Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope, Save the Children, the International Fellowship of Christians and Jews, The American Red Cross, and Christian ministries like Focus on the Family, Prison Fellowship, the Navigators and Catholic Medical Mission Board. For over 33 years, the nation's most respected non-profits have partnered with MDS Communications to lead impactful telephone fundraising programs and donor communications.

10 days ago

Miami, FL

Receives requests by mail, telephone, or in person regarding Medical Records, Pharmacy, Managed Care and Medical Services (Primary Care, Dental, Behavioral Health). POSITION PURPOSE: The purpose of the Customer Service Representative is to be responsible for successfully managing large amounts of inbound and outbound calls.

30+ days ago

Miami, FL

Receives requests by mail, telephone, or in person regarding Medical Records, Pharmacy, Managed Care and Medical Services (Primary Care, Dental, Behavioral Health). The purpose of the Customer Service Representative is to be responsible for successfully managing large amounts of inbound and outbound calls.

3 days ago

Miami, FL

2 days ago

Kendall, FL

18 days ago

Kendall, FL

18 days ago

Remote

$20–$23 / hour

This role will be responsible for some or all of the following activities: responding to patient requests and inquiries regarding prescription drug plan coverage and fulfillment through the pharmacy, answering inbound calls to support the health system, conducting status checks on prescriptions, assisting pharmacies in properly adjudicating electronic prescription drug claims, and resolving adjudication error messages. This role is also responsible for providing knowledgeable and courteous customer assistance and response to members, providers, and pharmacy team member inquiries as this role serves as a point of contact between patients, pharmacy, liaisons, clinical providers, and various internal functional areas.

17 days ago

Miami, FL

Remote

TechOp Solutions is seeking Customer Service Representatives with exceptional communication skills, strong analytical abilities, and a commitment to service excellence. These individuals will play a critical role supporting our client’s operations by reviewing, analyzing, and documenting sensitive information while ensuring accuracy, confidentiality, and compliance.

30+ days ago

Remote

$110,000–$130,000 / year

The projects contained in the Command Center portfolio include large Statewide, Regional, and major Municipal Public Safety Applications (CAD, Mobile, Records Management, Crime Analysis, and Jail), Emergency Call Handling/Next Gen 911 solutions, Asset Management Solutions, and other applications used in the Command Center. Master Project Plan: Develop and implement a comprehensive Master Project Plan using automated project management tools, defining the project charter, scope, and integrated change control processes.

30+ days ago

Youll resolve credit card transaction issues, prevent fraud, and ensure accurate customer account management-all while delivering superior customer service that reflects Ashleys commitment to excellence. As the worlds leading furniture manufacturer and retailer, our success is built on core values of Honesty & Integrity, Passion, Drive & Discipline, and Continuous Improvement.

30+ days ago

Miami, FL

Any Employee who will be performing Point of Care and testing in the Operating Room, Neuro ICU, NICU, PICU, Pedi-ER, Cath Lab and/or Interventional Radiology areas, the educational degree must be verified at the time of hire. The PRM Clinical Staff Nurse functions as a champion of quality patient care and professional caregiver who demonstrates critical thinking skills and scientific judgment in the anticipation and planning for the care of patient in assigned area(s).

30+ days ago

Key Biscayne, FL

Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

30+ days ago

Miami, FL

$20–$22 / hour

As the first point of contact for our patients, our call operators play a vital role in creating a positive experience from the very first hello. This role requires exceptional communication skills, attention to detail, and the ability to support patients with warmth and clarity.

23 days ago

Miami, FL

Manage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed. Ensure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs.

30+ days ago

North Miami, Florida

30+ days ago

To protect service quality and agent competency, the following requirement applies to all individuals hired directly into the On-Call PRA role: During the first 30 days following training completion, new-hire On-Call PRAs are required to pick up a minimum of 15 hours per week. To answer incoming telephone calls and alarms from elderly and medically at-risk individuals, referred to as Subscribers, and triage their needs with designated responders, including non-emergency and emergency responders, to obtain the appropriate level of assistance in a timely manner.

1 day ago

Miami, FL

To prepare you for this role, CSRs will be provided with paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Responsibilities: Taking in-bound calls and answering questions with the appropriate pre-scripted responses which must be read verbatim to provide basic, general, and claims-specific information.

30+ days ago

Miami, Florida

The Dispatcher/ Call Taker is responsible for obtaining necessary information from agencies and customers requesting service, coordinating various types of services, schedules requests to meet resource availability, assisting with dispatching the appropriate personnel in response to service requests, processing requests by field crews, facilitating information flow between administrative staff and field personnel, and performing assigned clerical and billing functions. Interact with various healthcare facilities, dispatch centers, insurance agencies and managed care organizations.

30 days ago

Fort Lauderdale, FL

Full time

As a Banquet Server, you would be responsible for delivering and serving food and beverage items to guests in a friendly, timely, and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability. The hotel has 290 rooms with an expansive pool terrace with private cabanas, a 6 th floor fitness center, a tranquil boutique Spa, over 10,000 square feet of meeting space, and 5 food and beverage outlets.

30+ days ago

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Call Center Jobs in Coral Gables, FL

Call Center Sales Advisor I (Hybrid – Miami area required) Marriott Vacations Worldwide

Call Center Sales Advisor II (Hybrid – Miami area required) Marriott Vacations Worldwide

Network Voice Engineer Lennar Homes

Bilingual Spanish Call Center Sales Representative (English/Spanish) AT&T

Bilingual Spanish Call Center Sales Representative (English/Spanish) AT&T Inc

Remote Call Center - Bilingual (English & Spanish) CSR Alivi

Remote Call Center – Bilingual (English & Spanish) CSR Alivi

Scheduler, Patient Navigation - Customer Service Call Center Trinity Health

Call Center Representative - DHA Social Security Administration

Lead Nutrition Call Center (Full Time, Days) Nicklaus Children's Hospital

Call Center Manager KORE1 Technologies

Call Center Sales Manager VentureTech Solutions

Consultant - Call Center Transformation McKinsey & Co Inc

Call Center Manager Vitalsearchgroup

Bilingual Call Center Representative Ascensus, Inc

Call Center Representative - Bilingual Spanish Florida ENT Associates

Automobile Call Center/Receptionist Coordinator Braman Motors

Bilingual Customer Service Rep / Call Center / Client Support Automatic Data Processing

Bilingual Call Center Representative Ascensus LLC

Service Team Coordinator - Inbound Call Center Agent (Healthcare) (Remote) ChenMed LLC

Call Center Representative- Pharmacy Technician (Onsite) Walgreen Co

Call Center (Spanish Speaking Preferred) Tropical Financial Credit Union

Call Center Agent Draftomat

Inbound Call Center Agent Modalways

Hazardous Materials Call Center Support Specialist 3E Company

Bilingual Call Center Agent - Miami, FL, USA AnswerHero

Inbound Call Center Agent Pacific Rise Co

Patient Representative Call Center Mount Sinai Medical Center of Florida

CUSTOMER SERVICE REPRESENTATIVE (CALL CENTER) Community Health Systems

Nutritional Associate - Call Center (Hospital) Trinity Health

Call Center Representative Alphabe Insight

Remote Outbound Call Center Agent MDS Communications Corp

CUSTOMER SERVICE REPRESENTATIVE (CALL CENTER) Community Health of South Florida Inc.

CUSTOMER SERVICE REPRESENTATIVE (CALL CENTER) COMMUNITY HEALTH OF SOUTH DADE

CUSTOMER SERVICE REPRESENTATIVE CALL CENTER In Person, Hammocks COMMUNITY HEALTH OF SOUTH DADE

Call Center Sales Advisor II (Hybrid - Miami area required) Marriott Vacations Worldwide Corp

Call Center Sales Advisor I (Hybrid - Miami area required) Marriott Vacations Worldwide Corp

Remote Call Center Pharmacy Technician Florida License Required Shields Health Solutions Holdings LLC

Remote Call Center Representative TechOp Solutions International

Emergency Call Handling Project Manager - Command Center Solutions and Services Motorola Solutions Inc

E-commerce Finance Call Center Specialist Ashley Furniture Industries Inc

PRM Clinical Staff Nurse/ On Call/ Flexible Shift/ PACU/ Jackson West Medical Center Jackson Health System

Call Center Agent Marriott International Inc

Medical Practice Call Operator OMNI Orthopedic and Spine Center Inc

Biometrics (Fingerprint) Technician - On Call Amentum Services Inc

Biometrics (Fingerprint) Technician - On Call Amentum

Personal Emergency Response Assoc. - On Call ConnectAmerica LLC

Contact Center Representative Systems Integration Inc

Dispatcher/ Call Taker National Health Transport

Banquet Server (On-Call) - Conrad Fort Lauderdale Beach Hilton Global

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