Job Title: Switchboard Operator/ Patient Access Representative Department: Patient Service Representative Reports To: Patient Service Supervisor Pay Range: $17.50 - $18.00 FLSA Status: Full-Time/Part -time, non-exempt About TCA TCA Health, a Federally Qualified Health Center located on Chicago's far south side has been a provider of innovative, accessible, and quality primary care, dental, behavioral health services and more to Chicagoland's underserved communities for over 50 years! Operators manage all incoming calls to schedule appointments in EPIC, verify insurance, conduct preventative outreach, and direct incoming calls to the appropriate clinics across Chicago and NW Indiana.