Quantitative Analyst - Contact Center AmeriSave Mortgage CorpQuantitative Analyst - Contact CenterNYRemote$130,000–$150,000 / yearAnalysts are empowered to take initiative, think creatively, and solve hard problems-resulting in deeply rewarding and high-leverage contributions that drive revenue and profit for the company. What You'll Do: Analyze Business Metrics & Identify Opportunities: Rigorously analyze operational and financial metrics to detect process deficiencies, performance gaps, and new opportunities to improve revenue and profitability.
Contact Center Operations and Transformation Functional Manager Deloitte Touche Tohmatsu LtdContact Center Operations and Transformation Functional ManagerStamford, CT$144,000–$241,000 / yearAssessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics. As a Manager in Deloitte Consulting's Customer offering portfolio, you will help clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery.
Principal Consulting Engineer - Contact Center - Five9 CDW CorpPrincipal Consulting Engineer - Contact Center - Five9NYRemote$147,000–$240,800 / yearRegularly interface with customers technical and business executive level and project leadership through sales presentations and/or client project solutions in communicating complex ideas, anticipating potential objections, and leading discussions to align expectations. Make innovative and ingenious contributions to new solution/product design and implementation based on an understanding of applicable technology and how it can be applied to solution/product design, considerations of system-wide impact, hardware-software tradeoffs, and business issues for clients.
Substitute Teacher - On Call - 8a-4p, 9a-5p and/or 10a-6p NYU Langone Medical CenterSubstitute Teacher - On Call - 8a-4p, 9a-5p and/or 10a-6pNew York, NYThe network also includes 12 community medicine sites providing care to disenfranchised New Yorkers, comprehensive HIV services, chemical dependency programs, and a family support center that offers educational, vocational, and other social support programs. It includes eight primary care sites, 40 school-based health centers and dental clinics, four day care centers, the nation's largest dental residency program, and New York State's largest behavioral health program.
Senior Backend Platform Developer, Contact Center Systems Navan IncSenior Backend Platform Developer, Contact Center SystemsNew York, NY$118,800–$264,000 / yearThe work includes legacy platform migration, improved reliability and observability, AI-enabled automation, and new services that make our customer and agent experiences faster, smarter, and easier to operate. This is a software engineering role first: where you will design APIs, serverless services, data flows, observability tooling, and AI-enabled workflows that support our customer and agent experience.
Senior Backend Platform Developer, Contact Center Systems NavanSenior Backend Platform Developer, Contact Center SystemsNew York, NY$118,800–$264,000 / yearThe work includes legacy platform migration, improved reliability and observability, AI-enabled automation, and new services that make our customer and agent experiences faster, smarter, and easier to operate. This is a software engineering role first: where you will design APIs, serverless services, data flows, observability tooling, and AI-enabled workflows that support our customer and agent experience.
Contact Center Representative - Iselin (Metropark) Hackensack Meridian HealthContact Center Representative - Iselin (Metropark)Iselin, New JerseyFull timeDemonstrates appropriate customer-care skills such as empathy, active listening, courtesy, politeness, helpfulness and other skills as identified to interact with a variety of customers including patients, practice staff, physicians, colleagues and leaders. The Contact Center Representative will handle multi-channel requests in a fast-paced centralized contact center environment, interacting with patients, families and clinical staff to schedule appointments, register patients and handle other medical requests.
Welcome Center Ambassador Pace UniversityWelcome Center AmbassadorNYIMPORTANT APPLICATION REQUIREMENT: Please submit a one-minute video recording of your "Pace Path" (Name, Major, Hometown, On campus involvement, internship/work experience, fun fact) via email to aalvarez@pace.edu in order to be invited to an interview. Ranked in the top 9% of private US colleges that provide the best return on tuition investment, Pace University transforms the lives of its diverse students-academically, professionally, and socioeconomically.
Manager, Contact Center and Systems Operations Sollis HealthManager, Contact Center and Systems OperationsNew York, NYRemote$105,000–$125,000 / yearAs a Manager, Contact Center and Systems Operations you will lead phone operations performance across all Sollis markets while serving as the operational point-person for cross-functional systems initiatives (EHR transitions, platform rollouts, workflow changes affecting front desk/member services). With unlimited 24/7 virtual and in-person support from locations in Manhattan, the Hamptons, Los Angeles, South Florida, and San Francisco, Sollis puts our members in first class by handling all medical issues—big or small—with expert concierge care anytime, anywhere.
Security Officer - Command Center GardaWorld Security Services U.S.Security Officer - Command CenterOrangeburg, NYPart timeGardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training.
Data Center Technician 1 DataBank Holdings Ltd.Data Center Technician 1Newark, NJDataBank Holdings Ltd. is a leading provider of enterprise-class data center, cloud, and interconnection services, offering customers 100% uptime availability of data, applications, and infrastructure. Capture time invested on tasks and tickets/cases (customer installs, site expansions, outages, remote hands, etc) including capturing Cap Labor on timesheet and ensuring timesheets are completed and submitted on time.
JD Associate - Queens Center, Elmhurst, NY The Finish LineJD Associate - Queens Center, Elmhurst, NYElmhurst, New YorkSales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets. Applicants who require accessibility assistance to submit an employment application can either call Finish Line at (317) 613-6890 or email us at talentacquisition@finishline.com.
CSX - Senior Manager, Contact Center Transformation Strategy& PricewaterhouseCoopers LLPCSX - Senior Manager, Contact Center Transformation Strategy&New York, NY$124,000–$280,000 / yearAs a corporate and business strategy consultant at PwC, you will analyse client needs, provide consulting services across different strategic areas, and offer guidance and support to help clients develop and implement effective strategies that align with their business objectives and drive growth. This role offers the chance to drive strategic decision making, shape client outcomes, drive business growth, and mentor teams, all while contributing to PwC's intellectual capital in the field of contact center transformation.
Bilingual Business development Center Maplecrest Ford LincolnBilingual Business development CenterVauxhall, NJ$17–$20 / hourThe statements included in the job description are intended to outline the general nature and level of work being performed by people assigned to this classification. We are looking for a motivated, energetic, and customer-focused Spanish-Speaking BDC (Business Development Center) Representative to join our dealership team.
Customer Care Center Rep Wisconsin Physicians Service Insurance CorpCustomer Care Center RepNew Jersey, NJRemoteWe are open to remote work in the following approved states: Colorado, Florida, Georgia, Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, Nebraska, New Jersey, North Carolina, Ohio, South Carolina, Texas, Virginia, Wisconsin. We recognize the benefits of employee engagement as an investment in our workforce-both current and future-to effectively seek, leverage, and include differing and unique perspectives that fuel agility and innovation on high-performing teams.
Product Manager - Global Employer Services Technology Center Deloitte Touche Tohmatsu LtdProduct Manager - Global Employer Services Technology CenterNew York, NY$135,675–$184,500 / yearProven experience with incident management, root cause analysis methodologies, resilience patterns, SQL Server Reporting Services (SSRS), Extensible Markup Language (XML), and JavaScript Object Notation (JSON); ability to perform job responsibilities within a hybrid work model that requires US Tax professionals to co-locate in person 2-3 days per week. Proven experience with Amazon Web Services (AWS), including Elastic Compute Cloud (EC2), Lambda, Glue, Elastic MapReduce (EMR), CloudWatch, Redshift, and Aurora; artificial intelligence and machine learning frameworks; large language models; and autonomous agentic systems or intelligent automation solutions.
Digital Release Manager - Global Employer Services Technology Center Deloitte Touche Tohmatsu LtdDigital Release Manager - Global Employer Services Technology CenterNew York, NY$111,090–$235,170 / yearPeople within our technology group come from a diverse background - they partner with our go-to-market teams and global clients to solve challenging problems and design experiences and products that anticipate what our Deloitte clients will want and solutions that keep them compliant with global and local regulations. This isn't just about resolving issues; it's about proactively anticipating customer needs, leveraging AI agents to transform how we deliver value, shaping product development based on real-world feedback, and fostering a culture of continuous improvement and operational excellence.
Finish Line Macy''''s Store Management - Bay Plaza Shopping Center, Bronx, NY JD Sports Fashion PlcFinish Line Macy''''s Store Management - Bay Plaza Shopping Center, Bronx, NYBronx, NY$17.50–$18 / hourJob Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
Finish Line Macy''''s Store Management - Kings Plaza Shopping Center, Brooklyn, NY JD Sports Fashion PlcFinish Line Macy''''s Store Management - Kings Plaza Shopping Center, Brooklyn, NYBrooklyn, NY$17.50–$18 / hourJob Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
Finish Line Macy''''s Store Management - Cross County Shopping Center, Yonkers, NY JD Sports Fashion PlcFinish Line Macy''''s Store Management - Cross County Shopping Center, Yonkers, NYYonkers, NY$17.50–$18 / hourJob Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.