div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
Customer Service Representative.
Cherry Hill, NJ8 days ago
p>The Customer Solutions Representative I is responsible for accurately processing customer transactions, responding to inquiries, and coordinating with internal teams to support order fulfillment and customer satisfaction. This role serves as a key point of contact for routine customer inquiries, order processing, and issue resolution while ensuring a positive customer experience across multiple communication channels.
li>Manage day to day call center activities to include: monitoring key performance sale indicator reports, agent adherence, sales floor assistance. The Sales Supervisor is responsible for supervising and coordinating the daily activities of a team of licensed health agents engaged in promoting and selling plans by phone.
Cherry Hill, New Jersey11 days ago
p style="margin:0px">The Customer Solutions Representative I is responsible for accurately processing customer transactions, responding to inquiries, and coordinating with internal teams to support order fulfillment and customer satisfaction. Overview: The Customer Solutions Representative I delivers exceptional customer support by providing timely, accurate, and professional assistance to customers in a fast-paced, high-volume environment.
Our Use of AI - We utilize artificial intelligence and automated decision-making tools provided by third-party vendors as part of our candidate recruitment, screening, evaluation, and matching services. From free online education programs to financial tools, we provide the opportunities, programs, and community resources our associates need to be successful, productive, and fulfilled.
Knowledge of Microsoft Office Suite, Automatic Call Distributors (ACDs), Computer Telephony Integration (CTI), Integrated Voice Response (IVRs), Contact Management systems- ServiceNow, and Web-Enabled Contact Center technologies. Leads change and innovation; proven ability to demonstrate personal courage, embraces technology, champions and implements process improvements, solicits feedback to improve support model processes, demonstrates excellent judgment.
Yardley, Pennsylvania5 days ago
Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people, and providers to improve treatment outcomes.
Swedesboro, NJ18 days ago
Vistar is America's leading candy, snack, and beverage distributor with more than 25 distribution centers delivering everything from popcorn to healthy meal replacements anywhere in the U.S. The company has thrived by innovating, exceeding customer expectations, and fostering a collaborative culture built on teamwork, doing what's right, and giving back to the communities they serve. Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner.
Willingboro, NJ30+ days ago
ul>Solution Design: Substantial, demonstrable experience taking business requests directly and creating a detailed technical design including understanding current state, reverting questions and clarifying ambiguity with stakeholders to understand business needs and value, developing future state documentation considering platform capabilities and best practices, and breaking down work into executable development tasks. Integration Patterns: Proven experience architecting integrations from scratch including data modeling, REST API implementation, executing platform events, and data integrations with external data lakes; strong understanding of enterprise integration patterns.
Philadelphia, PA30+ days ago
Acts as the liaison between Independence and the Medicare Telesales call center vendor to ensure performance metrics are met (including: daily activities related to responsiveness for call volumes and CMS required call metrics). • Work with Sales Director and call center vendor to build the monthly and annual call volume staffing level document to assure calls are handled efficiently and staffing levels are adequate.
King of Prussia, Pennsylvania8 days ago
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.
You will be responsible for: Inspiring and Leading: Supervise and coach a team of patient support specialists, fostering a culture of empathy and compassion, to ensure every patient and their care partner(s) receives continuous, best-in-class patient support through program welcome, travel logistics, reimbursement support and program wrap-up. We're looking for an exceptional Patient Support Supervisor (PSS) to join our CAR-T team, where science meets compassion, and every day is an opportunity to help patients and their families on their treatment journey while delivering best-in-class patient support.
North Wales, PA20 days ago
Respond to our company's National Service Center and Field Service Center inquiries using knowledge base documents, Prescribing Information/Medication Guide documents, and company databases. The CSM team manages customer, consumer and employee service interactions in the company's National Service Center, Field Service Center, Promotional Contact Center and company's Switchboard.
Montgomery County, PA20 days ago
Monitors the scheduling and registration process assessing and evaluating Seamless AccessRepresentative's verbal and written communication skills (including good voice quality, good diction and articulation), customer service, accuracy, call-waiting time, dropped calls and response time to increase revenue, reduce costs and improve service quality. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research.
All Job Posting Locations: Charlotte, North Carolina, United States, Dallas, Texas, United States, Horsham, Pennsylvania, United States of America, Orlando, Florida, United States of America, Phoenix, Arizona, United States, Pittsburgh, Pennsylvania, United States of America, Raleigh, North Carolina, United States. Track operational metrics, deliver regular reports and updates to management and stakeholders, Recommend workflow, system, and process improvements to enhance efficiency, productivity, and overall program performance.
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p>TransPerfect Connect (TPC) is the world's leading provider of remote interpreting solutions, including over-the-phone interpretation (OPI), video remote interpretation, multilingual email and chat support, business process outsourcing, and global call center services. Interpreters manage continuous live calls, often under pressure, while strictly following interpretation protocols to maintain neutrality, accuracy, and confidentiality.