NewField Manager - Philadelphia, PA RenuityField Manager - Philadelphia, PAPhiladelphia, PA$70,000–$80,000The Field Manager collaborates cross-functionally with Production, Sales, Customer Service, and Operations to drive performance, ensure compliance, and deliver an exceptional customer experience while supporting overall company goals. This role provides leadership and support to installers and subcontractors, resolves escalated customer and operational issues, and maintains proactive communication throughout the installation process.
Healthcare Call Center Representative IvyrehabHealthcare Call Center RepresentativePhiladelphia, PennsylvaniaRemoteAchieve Key Performance Indicators: efficient handle time, productivity in terms of number of calls handled, conversion rates, patient satisfaction scores, accurate info capture, schedule adherence, etc. Leverage technology and knowledge base content modules to provide an experience that “feels local” from giving pinpoint directions, to sharing information about a specific provider or clinic.
Member Service Representative I (PAT) - Call Center American Heritage Credit Union (Inc)Member Service Representative I (PAT) - Call CenterPhiladelphia, PAThis position performs routine member transactions, including deposits, withdrawals, cash advances, loan payments, transfers and check cashing via the Personal-interactive teller unit. Ability to analyze and identify member's questions/problems and refer/cross-sell a product or service using the ACS system in order to meet the expectations/ financial needs of the member.
Call Center Customer Service Integrity Staffing SolutionsCall Center Customer ServiceBlue Bell, PA$18–$18.50 / hourFrom free online education programs to financial tools, we provide the opportunities, programs, and community resources our associates need to be successful, productive, and fulfilled. Join our team and enjoy a year-round opportunity with room for growth within a reputable organization while making a positive impact on customer experiences.
Call center!! Bilingual Insurance Sales Trainee/Sales Representative Freeway Insurance Services America LLCCall center!! Bilingual Insurance Sales Trainee/Sales RepresentativeTrenton, NJ$15.92–$20 / hourOur Company: Confie and its family of companies -Freeway Auto Insurance, Acceptance Insurance, Southern Harvest, InsureOne, Bluefire & others - is one of the largest privately held insurance brokers in the United States and has been ranked the #1 Personal Lines Agency by the Insurance Journal for the tenth straight year! With over 1250 locations with retail locations across 27 states and licensed providers for all states, we encourage you to take your career and income potential to new heights!
Call Center Representative - DHA Social Security AdministrationCall Center Representative - DHAPhiladelphia, PA$40,736–$82,007 / yearExamples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.
Call Center/ Patient Service Representative Henry J Austin Health CenterCall Center/ Patient Service RepresentativeTrenton, NJ$38,000–$52,600 / yearThis position requires excellent communications and customer service skills, and is responsible for professionally responding to telephone inquiries to the Call Center from patients seeking health services provided by Henry J. Austin Health Center, and for front desk registration of patients for healthcare services. Front Desk Patient Representatives are responsible for maintaining accurate and efficient patient registration, including accurate collection of payments and accurate and complete insurance information collection, and comprehensive patient enrollment and registration into other programs, such as Medicaid and Uncompensated Care which provide for patient healthcare needs.
Call Center LPN Southern Jersey Medical Centers IncCall Center LPNNJSummary: The Call Center LPN serves as the key point of contact for the patient care teams while providing excellent customer service to patients and staff. Southern Jersey Family Medical Centers, Inc. is looking for a Call Center Licensed Practical Nurse(LPN) to step into our fast-paced call center!
Call Center Representative - English & Spanish (Remote) Stratford Solutions Inc.Call Center Representative - English & Spanish (Remote)Philadelphia, PARemoteSuccess in this position means delivering service with integrity, building customer rapport, and creating a positive experience for every caller. In this role, you will provide high-quality, accurate, and professional responses to customer inquiries while adhering to regulatory and compliance guidelines.
Care Coordinator, Inbound Call Center Representative Ennoble CareCare Coordinator, Inbound Call Center RepresentativeMarlton, NJEnnoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia.
Care Coordinator, Inbound (Call Center Representative) Ennoble CareCare Coordinator, Inbound (Call Center Representative)Marlton, NJEnnoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia.
Child Support Call Center Agent Conduent IncChild Support Call Center AgentHamilton, NJRemoteThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. The Customer Care Associate will handle inquiries for the New Jersey Department of Human Services Office of Child support and the services it provides via inbound calls.
Pharmacy Call Center Tech Integrated Resources, IncPharmacy Call Center TechPhiladelphia, PennsylvaniaContractorJob DescriptionTitle: Pharmacy Call Center TechLocation: Philadelphia PA, 19113Duration: 3+ MonthsAVAILABLE SHIFTS:10:00 – 6:30 pm M-F9:30 – 6:00pm M-F9:00 – 5:30pm T-S12:30 – 09pm M-F08:00am -4:30 T-SUnder the direct supervision of the Supervisor, Pharmacy Services Call Center, the Pharmacy Call Center Technician is responsible for providing knowledgeable and courteous customer assistance and response to members, providers and Pharmacy Call Center Technician inquiries. Assists with entering prior authorizations when required; provides follow up assistance for prior authorization requests, follow up with request from physicians for denial letters, provides assistance in gathering historical claim information as required.
Call Center Supervisor American Heritage Credit Union (Inc)Call Center SupervisorPhiladelphia, PAThis position is responsible for managing daily tasks/activities, handling member accounts, answering member/employee questions, cross training, and direct supervision of staff, managing escalated interactions and ensuring metrics set forth are adhered to and achieved. Consistently monitor various member service contact points, which includes but is not limited to: Chat, Message Board, Text and Queue(s) to ensure prescribed service levels are achieved.
NewCall Center Representative - 2nd Shift Vertical Screen Inc.Call Center Representative - 2nd ShiftWarminster, PennsylvaniaFull timeWith our family of companies — Business Information Group, Certiphi Screening, Truescreen, and our sister company Fieldprint — we support some of the biggest names in business, healthcare, education, and government. Benefits: Vertical Screen offers a comprehensive suite of benefits, an environmentally friendly workplace and flexible scheduling to assist employees in managing their lives outside of work.
Call Center Manager VitalsearchgroupCall Center ManagerPhiladelphia, PennsylvaniaThe ideal candidate has experience in healthcare admissions, patient intake, or call center leadership, with strong communication skills and the ability to manage sensitive conversations with care and professionalism. A leading healthcare organization is seeking a compassionate and experienced Healthcare Call Center Manager to oversee patient intake, admissions coordination, and call center operations.
Pharmacy Call Center Technician Integrated Resources, IncPharmacy Call Center TechnicianPhiladelphia, PennsylvaniaContractorPharmacy Call Center TechnicianUnder the direct supervision of the Supervisor, Pharmacy Services Call Center, the Pharmacy Call Center Technician is responsible for providing knowledgeable and courteous customer assistance and response to members, providers and Pharmacy Call Center Technician inquiries. • Assists with entering prior authorizations when required; provides follow up assistance for prior authorization requests, follow up with request from physicians for denial letters, provides assistance in gathering historical claim information as required.
Customer Service Representative I - Workers'''' Compensation Call Center CorVel CorpCustomer Service Representative I - Workers'''' Compensation Call CenterNorristown, PARemote$13.94–$21.48 / hourPay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. ABOUT CORVEL: CorVel, a certified Great Place to Work Company, is a national provider of industry-leading risk management solutions for the workers' compensation, auto, health and disability management industries.
Bilingual Call Center Representative RG/2 Claims Administration LLCBilingual Call Center RepresentativePhiladelphia, PA$18–$24 / hourReporting to the Director of Claims Administration, the Call Center Representative projects a professional company image, both internally and externally, is well organized and highly conscientious, has strong interpersonal and communication skills and exhibits the maturity to handle confidential materials and matters with discretion. Qualified applicant will possess knowledge of MS Office Applications (Outlook, Word, and Excel), have outstanding verbal communication skills, effectively interact with all organizational levels, ability to initiate, manage and complete tasks with little supervision.
Overnight Call Center Rep - Drug Testing Team Vertical Screen Inc.Overnight Call Center Rep - Drug Testing TeamWarminster, PennsylvaniaFull timeWith our family of companies — Business Information Group, Certiphi Screening, Truescreen, and our sister company Fieldprint — we support some of the biggest names in business, healthcare, education, and government. Job Description: The Occupational Health Services Researcher supports our clients’ applicants by handling incoming calls regarding drug screens and other health services.
Call Center Scheduling Specialist Vertical Screen Inc.Call Center Scheduling SpecialistWarminster, PennsylvaniaFull timeWith our family of companies — Business Information Group, Certiphi Screening, Truescreen, and our sister company Fieldprint — we support some of the biggest names in business, healthcare, education, and government. Job Description: The Occupational Health Services Researcher supports our clients’ applicants by handling incoming calls regarding drug screens and other health services.
Bilingual Call Center Representative FieldprintBilingual Call Center RepresentativeWarminster, PennsylvaniaFull timeWe provide a full range of secure, efficient services including Livescan fingerprinting, fingerprint enrollment, Form I-9 Section 2 completion, badge photography and processing, and fitness determinations for a wide range of clients — from corporations and non-profits to federal, state, tribal, and local government agencies. Job Description: Fieldprint call center representatives take incoming calls from customers and clients relating to our electronic fingerprinting and identity management services.
Call Center Representative - Saturday Shift FieldprintCall Center Representative - Saturday ShiftMount Laurel, New JerseyFull timeWe provide a full range of secure, efficient services including Livescan fingerprinting, fingerprint enrollment, Form I-9 Section 2 completion, badge photography and processing, and fitness determinations for a wide range of clients — from corporations and non-profits to federal, state, tribal, and local government agencies. Job Description: Fieldprint call center representatives take incoming calls from customers and clients relating to our electronic fingerprinting and identity management services.
Patient Services Rep (PER DIEM)- Call Center Cooper University HospitalPatient Services Rep (PER DIEM)- Call CenterCamden, NJAccurately and efficiently performs many non-clinical administrative duties, including but not limited to in-basket and telephone communication, documentation in medical record, obtaining reports and medical records, completion of insurance and/or disability forms, precertification and/or authorizations, referrals and work queues such as patient reg, referrals, etc. Makes appointments, including follow-up appointments for patients in a high customer service environment in an efficient and timely manner across the healthcare continuum including physician office visits, imaging, and lab post-visit and during patient outreach.
FN Call Center Operator Cooper University HospitalFN Call Center OperatorCamden, NJ3-5 years customer service experience (This includes cashiering, telephone sales, office management, sales clerk in any platform, operator, tray aide, hostess/host, call center, medical assistant, deli, pizza station experience, order taking, etc.) ; call center experience preferred; 2 years clinical food service experience. Maintains current records of patient diet orders and takes patient calls for room service andguides them through choices in accordance with their diets.
NewCall Center Trainer FieldprintCall Center TrainerMount Laurel, New Jersey$18–$20 / hourFull timeWe provide a full range of secure, efficient services including Livescan fingerprinting, fingerprint enrollment, Form I-9 Section 2 completion, badge photography and processing, and fitness determinations for a wide range of clients — from corporations and non-profits to federal, state, tribal, and local government agencies. Also, has the responsibility for the development, implementation, and maintenance of various training programs, as well as conducting class room training for established and new hire employees.
Financial Account Specialist - VMXA - Call Center American Heritage Credit Union (Inc)Financial Account Specialist - VMXA - Call CenterPhiladelphia, PAProcess loan applications, input data, review loan decisions and options with member, prepare supporting loan documentation, compile loan documents for signature and disbursement ensuring accuracy and completeness of loan, and process denials as necessary. Serve as a subject matter expert as it relates to American Heritage electronic/mobile offerings which includes but is not limited to: Online/Mobile Teller functionality, Bill Payer, Quick Pay, e-Pay, etc.
Customer Service Representative I - Workers' Compensation Call Center CorVel Enterprise Claims, Inc.Customer Service Representative I - Workers' Compensation Call CenterNorristown, PARemote$13.94–$21.48 / hourPart timePay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. The Customer Service Representative plays a vital role in supporting the Workers’ Compensation department by managing inbound and outbound calls and providing exceptional service to claimants and internal teams.
NewCall Center Representative Temple UniversityCall Center RepresentativePhiladelphia, Pennsylvania$22.18 / hourTemple University, Kornberg School of Dentistry is searching for reliable, highly motivated team member with a solid work ethic to effectively and efficiently schedule treatment and admission consultation appointments for patients for our student doctors and/or specialists. Primary responsibilities will include triaging incoming calls requests, scheduling patient appointments within multiple clinics, assisting with appointment cancellation or rescheduling, and documenting and updating patient records in the axium system, including inputting and updating insurance information.
NewSupervisor Operations (Call-center) [Hybrid- DE, PA, NJ] Blue Cross and Blue Shield AssociationSupervisor Operations (Call-center) [Hybrid- DE, PA, NJ]Philadelphia, PAWhile associates may work remotely on our designated remote days, the work must be performed in the Tri-State Area of Delaware, New Jersey, or Pennsylvania. Responsible for ensuring that all departmental functions are completed promptly, thoroughly, professionally and accurately.
Hazardous Materials Call Center Support Specialist 3E CompanyHazardous Materials Call Center Support SpecialistPATo set you up for success, we offer a structured training program followed by a rotating shift schedule that provides variety and work-life balance: Training Schedule (Approx. You'll be part of a collaborative, mission-driven team that values clear communication, rapid problem-solving, and delivering meaningful outcomes that protect people, businesses, and the environment.
Call Center Representative - Site Support FieldprintCall Center Representative - Site SupportMount Laurel, New JerseyFull timeWe provide a full range of secure, efficient services including Livescan fingerprinting, fingerprint enrollment, Form I-9 Section 2 completion, badge photography and processing, and fitness determinations for a wide range of clients — from corporations and non-profits to federal, state, tribal, and local government agencies. Benefits: Fieldprint offers a comprehensive suite of benefits, an environmentally friendly workplace and flexible scheduling to assist employees in managing their lives outside of work.
NewCall Center Trainer MMC GroupCall Center TrainerTrenton, NJConfers with management, supervisors and employees to gain knowledge of work situations requiring training and to better understand changes in policies, procedures, regulations, business initiatives and technologies. Formulates teaching outlines and determine instructional methods such as individual training, group instruction, lectures, demonstrations, conferences, meetings and workshops.
Member Relations Supervisor - Call Center American Heritage Credit Union (Inc)Member Relations Supervisor - Call CenterPhiladelphia, PAManage daily tasks/activities, handle member accounts, answer member/employee questions, cross-train and directly supervise staff, handle escalated interactions, and ensure metrics set forth are adhered to and achieved. Perform quality assurance monitoring (live and/or recorded) for the Virtual Member Experience Advisors & Concierge Specialists to ensure service levels are meeting and/or exceeding member and credit union expectations.
Limited Service Call Center Supervisor MaximusLimited Service Call Center SupervisorCherry Hill, NJFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Candidates must be flexible to work schedules within the operating hours based on business needs, including evenings, weekends, and extended hours during Open Enrollment.
Call Center Agent - Inside Sales Rep Professor Gatsby's Heating, Cooling and PlumbingCall Center Agent - Inside Sales RepBerlin Township, NJFull timeWe deliver first-rate HVAC services and products at affordable prices in Southern NJ and the surrounding cities, including Washington Township, Sewell, Turnersville, Glassboro, Clayton, Williamstown, Cherry Hill & Voorhees. Professor Gatsby's Heating & Cooling in West Berlin, NJ is searching for someone to put their excellent customer service skills to work as a full-time Call Center Agent - Inside Sales Rep .
Patient Service Representative - Call Center Wills Eye HospitalPatient Service Representative - Call CenterPhiladelphia, PennsylvaniaThis position is also responsible for delivering superior customer service, answering phones, confirming appointments, communicating with all departments and individuals regarding matters relating to patient care, and obtaining and entering accurate demographic/insurance information for all encounters including patient financial expectations. The Patient Services Representative communicates with patients via the telephone to ensure accurate, prompt and courteous scheduling of primary care appointments, such as preventative screenings or routine office visits.
Patient Services Rep-Call Center Cooper University HospitalPatient Services Rep-Call CenterVoorhees, New JerseyFull timeAccurately and efficiently performs many non-clinical administrative duties, including but not limited to in-basket and telephone communication, documentation in medical record, obtaining reports and medical records, completion of insurance and/or disability forms, precertification and/or authorizations, referrals and workqueues such as patient reg, referrals, etc. Makes appointments, including follow-up appointments for patients in a high customer service environment in an efficient and timely manner across the healthcare continuum including physician office visits, imaging, and lab post-visit and during patient outreach.
NewSupervisor - Call Center (Temporary, Remote McAllen, TX) MaximusSupervisor - Call Center (Temporary, Remote McAllen, TX)Wilmington, DERemoteFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .
NewSupervisor - Call Center (Temporary, Remote Lawrence, KS) MaximusSupervisor - Call Center (Temporary, Remote Lawrence, KS)Philadelphia, PARemoteFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .
Bilingual Call Center Representative Ascensus LLCBilingual Call Center RepresentativePhiladelphia, PARemoteService center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
Manager, Call Center Operations Sallie Mae Inc (SLM Corp)Manager, Call Center OperationsNew Castle, DELet us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role.
Call Center Supervisor PRWT Services IncCall Center SupervisorPhiladelphia, PennsylvaniaFull timeEducation And/Or ExperienceHigh School diploma or general education degree (GED)Possess at least three (3) years prior experience in the performance of call center functionsPossess at least two years previous supervisory/management experience; or equivalent combination of education and experienceAbility to read, write, and understand English and/or Spanish. Customer Service AssociateAs one of the nation's premier minority-owned companies, we are a high performance provider of business process solutions, facilities management and infrastructure support services to government and commercial markets.
NewCall Center Assistant NI FeaturesCall Center AssistantPhiladelphia, PennsylvaniaIn this position, youll be the voice of our companyproviding exceptional customer support, answering inquiries, and making sure our customers have a positive experience every time they call. This is an exciting opportunity for someone who thrives in a fast-paced environment, loves interacting with people, and is passionate about delivering outstanding service.
Call Center Representative PuttshackCall Center RepresentativePhiladelphia, PennsylvaniaWith locations across the United States and plans for expansion, we are looking for passionate individuals to join our team and help us continue to provide exceptional customer service. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring their experience at Puttshack is enjoyable and memorable.
Call Center Representative - Inbound Mid Atlantic RetinaCall Center Representative - InboundEvesham, NJPatient Care Liaisons work in a call center environment, handling incoming calls daily in a pleasant and calm manner to answer patient inquiries, schedule, change and cancel appointments, answer general questions and handle patient complaints. Listening to verbal communication using a headset and processing the information while entering the data into a computer system, processing auditory information and responding verbally back in an appropriate manner.
Clerk-Call Center PRWT Services IncClerk-Call CenterPhiladelphia, PennsylvaniaFull timeEssential Duties And Responsibilities Include The Following:Accurately handle complaints concerning tickets or services rendered in a professional and courteous manner in a high-volume call centerAccurately process, document and record mail correspondenceResearch and review correspondence to assess action to be takenPrepares paperwork for processing of refund due to customersSchedule hearingsOther duties as assignedQualifications To Perform This Job Successfully, An Individual Must Be Able To Perform Each Essential Duty Satisfactorily. The Requirements Listed Below Are Representative Of The Knowledge, Skill, And/Or Ability Required:6 month of high volume call center experienceExcellent oral and written communications skills.
Clerk-Call Center (Parking) PRWT Services IncClerk-Call Center (Parking)Philadelphia, Pennsylvania$0–$14.75 / hourFull timeClerks can earn up to $14.75.Essential Duties And Responsibilities Include The Following:Accurately handle complaints concerning tickets or services rendered in a professional and courteous manner in a high-volume call centerAccurately process, document and record mail correspondenceResearch and review correspondence to assess action to be takenPrepares paperwork for processing of refund due to customersSchedule hearingsOther duties as assignedQualificationsHigh school diploma or general education degree (GED).One to three months related experience and/or training, or equivalent combination of education and experience.6 month of high volume call center experienceExcellent oral and written communications skills. Customer Service RepCustomer Service Rep is responsible for providing assistance to customers via telephone and correspondence in a timely manner.
Patient Services Rep Call Center Cooper University Health CarePatient Services Rep Call CenterVoorhees, NJAccurately and efficiently performs many non-clinical administrative duties, including but not limited to in-basket and telephone communication, documentation in medical record, obtaining reports and medical records, completion of insurance and/or disability forms, precertification and/or authorizations, referrals and workqueues such as patient reg, referrals, etc. Makes appointments, including follow-up appointments for patients in a high customer service environment in an efficient and timely manner across the healthcare continuum including physician office visits, imaging, and lab post-visit and during patient outreach.
NewPart Time Call Center RN-Days-Penn Medicine at Home Penn MedicinePart Time Call Center RN-Days-Penn Medicine at HomeBala Cynwyd, PAThe Clinical Nurse 2 Colleague demonstrates within the competency domains of Continuous Quality Improvement, Evidence Based Practice and Research, Leadership, Person and Family Centered Care, Professionalism, Safety, Technology/Informatics, and Teamwork (Definitions listed below). Leadership: The nurse effectively collaborates and applies innovative, systems thinking to engage in systematic, evidence-based problem solving and decision making to promote effective changes within a complex care delivery system supporting the vision of Penn Medicine.