Customer Service/Call Center Manager Morgan White GroupCustomer Service/Call Center ManagerMiami, FLFull timeMinimum of one-year experience in a supervisory or training position; 3-5 years of supervisory experience in customer service or other service industry preferred. Miami Requirements include:Bilingual (Spanish & English) WORKING ENVIRONMENT: Must be able to perform in a very high paced environment while multi-tasking or handling interruptions.
Network Voice Engineer Lennar HomesNetwork Voice EngineerMiami, FLFull timeThis entry-level role assists in the deployment and optimization of networking technologies, including routers, switches, firewalls, and wireless access points, while also managing and supporting cloud-based telephony platforms such as Cisco Webex Cloud, Webex Contact Center, and Vonage Contact Center. Telephony Management: Assist in operating and optimizing cloud-based telephony systems, including Webex Cloud for internal telephony, Webex Contact Center for IT Service Desk operations, and Vonage Contact Center for sales and customer care.
Customer Service Call Center Representative Statewide Window and DoorsCustomer Service Call Center RepresentativeLighthouse Point, FL3+ years of call center, appointment setting, or lead generation experience. Experience working with CRM systems and lead databases.
Remote Call Center - Bilingual (English & Spanish) CSR AliviRemote Call Center - Bilingual (English & Spanish) CSRMiami, FLRemoteCOMPETENCIES: Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. JOB SUMMARY: An Alivi Contact Service Representative (CSR) will provide prompt and courteous support to the Members of our health plan partners address inquiries about our services and assist in managing the health plan partners supplemental programs and value-based benefits.
Remote Call Center – Bilingual (English & Spanish) CSR AliviRemote Call Center – Bilingual (English & Spanish) CSRMiami, FLRemoteCustomer Service- Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. JOB SUMMARY: An Alivi Contact Service Representative (CSR) will provide prompt and courteous support to the Members of our health plan partners address inquiries about our services and assist in managing the health plan partners supplemental programs and value-based benefits.
Sales Call Center Representative CVS Health CorpSales Call Center RepresentativeFLRemote$15–$32.31 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Utilize sales skill sets including rapport building, active listening, communication, qualification questioning, overcoming objections, and closing.
Remote Call Center – Bilingual (English & Spanish) CSR Alivi HealthRemote Call Center – Bilingual (English & Spanish) CSRMiami, FLRemoteFull timeCustomer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. An Alivi Contact Service Representative (CSR) will provide prompt and courteous support to the Members of our health plan partners address inquiries about our services and assist in managing the health plan partners supplemental programs and value-based benefits.
Scheduler, Patient Navigation - Customer Service Call Center Trinity HealthScheduler, Patient Navigation - Customer Service Call CenterFt. Lauderdale, FLRemoteMinistry/Facility Information: A member of Trinity Health, one of the largest multi-institutional Catholic health care delivery systems in the nation, Fort Lauderdale-based Holy Cross Hospital, dba Holy Cross Health, is a full-service, not-for-profit, Catholic, teaching hospital operating in the spirit of the Sisters of Mercy. Through strategic collaborations and a commitment to being a person-centered, transforming, healing presence, the 557-bed hospital offers progressive inpatient, outpatient and community outreach services and clinical research trials to serve as our community's trusted health partner for life.
Call Center Representative - DHA Social Security AdministrationCall Center Representative - DHAFort Lauderdale, FL$40,736–$82,007 / yearExamples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.
Call Center Agent Independent Living Systems LLCCall Center AgentMiami, FLYour primary objective is to deliver exceptional customer service by efficiently managing both inbound and outbound calls, addressing inquiries, scheduling appointments, and resolving concerns with professionalism and empathy. This role demands the ability to handle a high volume of calls while maintaining a calm and courteous demeanor, ensuring that each interaction supports positive patient experiences and organizational goals.
Customer Rep - Call Center - Remote Allied UniversalCustomer Rep - Call Center - RemoteMiami, FLRemoteCreate cases for all calls and emails received, enter the history of the problem, all steps taken, and subsequent resolution if resolved at the Help Desk or escalate to appropriate next level. The Customer Experience Representative is a part of a dynamic, customer focused team and plays a pivotal role in providing the highest quality customer experience to our customers.
Call Center Supervisor MLGCall Center SupervisorFort Lauderdale, FloridaRemoteDemonstrated traits of top call center/sales leaders: disciplined execution, persistence, accountability, strong financial motivation, and comfort holding firm, candid conversations with staff. Track and interpret key call center metrics, including lead volume, appointment set rate, consultation show rate, conversion to retained clients, and case value trends.
NewSenior Manager, Individual Dental Call Center Management & Distribution Support - Cigna Healthcare - Remote The Cigna GroupSenior Manager, Individual Dental Call Center Management & Distribution Support - Cigna Healthcare - RemoteFLRemoteThis role manages a team of Sales and Distribution Support professionals responsible for the full operational scope of Call Center & Distribution Support, including Direct-to-Consumer New Sales and Retention sales call centers, brokered and DTC retention support, vendor management, workforce management, call management, broker support, onboarding and offboarding, reporting, process improvement, SOP development, and partner coordination. The consumer of this work includes external call center partners, broker support teams, internal sales and distribution stakeholders, quality and compliance partners, and leadership teams accountable for sales execution, service experience, and operational performance.
Bilingual Call Center Agent - Miami, FL, USA AnswerHeroBilingual Call Center Agent - Miami, FL, USAMiami, FL$15–$18As a Bilingual Phone Operator at AnswerHero, you’ll be the first voice our clients’ customers hear, a role that carries real impact every single day. What we do is deliver exceptional first impressions: real-time message taking, appointment scheduling, and warm, professional call handling that makes every caller feel heard.
Home Improvement Call Center Rep Coastal Water and AirHome Improvement Call Center RepCoral Springs, FLExceptional client and database management skills-ability to develop and schedule appointments and manage lead database. • Strong business development, lead generation, relationship building track record.
Sales Call Center Agent AutoNation IncSales Call Center AgentFLWith a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs.
Cnt Result Call Center Agent 1, OP Centralized Scheduling, FT 8:30A-5P Baptist Health South Florida IncCnt Result Call Center Agent 1, OP Centralized Scheduling, FT 8:30A-5PMiami, FL$16–$18.94 / hourBaptist Health is the region''s largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. Our approach is rooted in a "grow our own" philosophy, designed to help our team members build meaningful, long-term careers with us, supported by benefits that make a real difference, including: Career growth and development opportunities, with clear pathways and ongoing support.
Call Center Representative- Pharmacy Technician (Onsite) Walgreen CoCall Center Representative- Pharmacy Technician (Onsite)Miramar, FL$16.50–$22 / hourWalgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Search Engines skills to include opening a browser, typing in URLs in the correct location, using a search engine, bookmarking a site, navigating using back/forward/stop buttons, and filling out forms online.
Call Center Supervisor Inktel HoldingsCall Center SupervisorFort Lauderdale, FLLead a team of 15-20 direct reports; coach, develop, and motivate them to ensure that they are providing world-class customer service on all customer interactions, delivering on their commitments, and maximizing their potential. They are primarily responsible for coaching their team of agents, developing talent, monitoring wait times, reporting on key metrics and managing escalations.
NewLimited-Service Call Center Supervisor MaximusLimited-Service Call Center SupervisorMiami, FLFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .