Irvine Call Center Jobs Overview
Call center agents play an important supporting role in the success of a business by ensuring that customers are satisfied. Without a call center, customers wouldn't know who to turn to when a problem arises with the product or service they've purchased. Call center jobs are open to job seekers who come from a multitude of backgrounds and work histories. Agents not only help to solve customers' issues, but they also lend a sympathetic ear and provide customers with a positive experience so that they'll come back to the brand again and again.
Jobs at call centers are ideal for people who are just getting started in their career or who want to learn more about a company's products or services. Agents handle incoming and outgoing customer calls, using their knowledge of products, services, and policies to assist callers with inquiries or complaints. As a call center agent, you'll speak with customers, listen to their needs, clarify information, and offer possible solutions. You may also have opportunities to upsell the company's products and services, and build strong relationships with customers.
You can expand your search for administrative jobs by checking out these similar positions:
About Working in Irvine, California
Initially roused into existence by The Irvine Company following urban development in the area in the 1960s, the city of Irvine is a master-planned municipality located right outside of Los Angeles. Even if it was only incorporated in 1971, Irvine rapidly expanded into an alluring series of architecturally themed "villages" while several colleges, universities, and tech corporations installed themselves there too. WalletHub listed it as the third-greenest city in the U.S., with thousands of acres of parks and open spaces, along with year-round nice weather in which to enjoy them (from warm-yet-arid summers to cool-yet-never-freezing winters).
Irvine jobs prosper thanks to a business-friendly environment, a flourishing startup scene, a multicultural community, and multiple headquarters for various brands—from Taco Bell and LA Fitness to In-N-Out Burger and Blizzard Entertainment. And the economy's future is looking vigorous as well. During the next decade, the city's job-growth rate is expected to increase at 40.2% (higher than the national average of 33.5%). WalletHub also ranked Irvine as the third-best place to raise a family in the country and released a study confirming the city's number-one spot for entrepreneurs in California. Additional job opportunities are available in Anaheim, Santa Monica, and Los Angeles.
Update Your Irvine Call Center Resume
Ready to put your resume together? Monster can help. We offer a sample call center resume to help you organize your relevant experience and skills into a simple, clean format. To really impress potential employers, consider including a cover letter with your application. Read through our sample cover letters and then take a look at our collection of cover letter articles—they can help you to express your thoughts about what qualities and experience you’ll bring to the position.
How Much Do Call Center Jobs Pay in Irvine, California?
Got money on your mind? You should! Make sure you’re getting paid what you’re worth. Our Salary Tools can help you understand what you can expect to make in call center jobs in Irvine, California, as well as the skills that can boost your value and what the next steps in your career might be. Right now, the median call center representative pay in Irvine is $33,539 per year, which is 9% higher than the national average.
Find Your Next Irvine Call Center Job. Monster Can Help Get You Started
Are you prepared for a career in a call center? If so, set up your profile on Monster for free and begin clicking on those call center jobs. When you sign up with us, you’ll receive custom job alerts and expert advice on how to negotiate your salary in Irvine, how to nail your job interview, and more.