275 Results for

Call Center Jobs in Kentucky

Jobs

Radcliff, KY

About Us :

Signature HealthCARE at North Hardin Rehab & Wellness Center is a 164-bed facility that offers a wide array of from short-term rehabilitation to traditional long-term care. Our continuum of care includes skilled nursing, rehabilitation, assisted and memory care, and home-based services supported by innovative technologies like telehealth and Care.ai-enabled solutions.

1 day ago

Louisville, KY

Remote

$17–$24.26 / hour

He/She supports initiatives and medical centers across all ChenMed entities by assisting with key business functions of the department and medical centers and serving patients according to corporate policies and regulations. The Service Team Coordinator is responsible for outbound and inbound customer service call handling related to patient scheduling, general inquiries and other patient sales and service call interactions.

13 days ago

Lakeside Park, KY

$33,280–$35,360

Team members assist with scheduling, answering questions, resolving concerns, and helping guide clients through their pets’ care needs across medical, grooming, and preventative services. This role requires flexibility in scheduling across our full range of operating hours as well as the ability to float between our hospital locations (all within a 15-mile radius).

7 days ago

Remote

$34,320–$37,500 / year

p>The iPay Solutions Contact Center Product Support Representatives are responsible for providing unparalleled customer service with inbound phone and chat support to bill pay website/mobile application subscribers for all of our financial institutions.

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members.

8 days ago

Bowling Green, KY

$14–$16.53 / hour

p>Job Duties:

• Provide excellent customer service and sell a variety of Good Sam memberships; • Heavy emphasis on call center sales and up-selling; • Receive and respond to membership inquiries by listening attentively and responding with first class customer service; • Process and receive customer calls and solicit additional sales of various memberships and services; • Provide knowledge to customers by explaining the type of service or membership offered; • Convert customer inquiries to sales through established sales techniques with an emphasis on sales conversion rates; • Validate and update membership accounts with required call and order information; • Perform other duties as assigned.

Minimum Qualifications:

• High school diploma or equivalent; • At least one year in a professional call center setting and sales experience preferred; • Strong interpersonal, verbal/written communication and listening abilities required; • Must have effective organizational skills; • Basic computer knowledge and ability to learn in-house computer programs essential.

30+ days ago

Lexington, KY

li>Collaborating and communicating with Account Management teams and Hotel Network Management to identify hotels frequented by clients and identify opportunities to provide clients with "in-network" hotel options. During each call, the Specialist is responsible for accurately qualifying, clarifying, and capturing client information in accordance with their travel policy, as well as securing any needed reservations or accommodations for the caller.

8 days ago

Remote

$16–$16.50 / hour

li>Must reside and be able to work in Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Kentucky, Maryland, Michigan, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, or Washington. Customer Care Specialists act upon revenue-generating opportunities, capture and qualify urgent job leads, and make real-time dispatch decisions that directly impact customer experience, franchise success, and company performance.

10 days ago

Louisville, KY

Remote

$17–$24.26 / hour

p>KNOWLEDGE, SKILLS AND ABILITIES:

• Competent-level business acuity • Comprehensive knowledge and understanding of general/core job-related functions, practices, processes, procedures, techniques and methods • Exceptional verbal communication skills including active listening • Excellent organizational and multi-tasking skills • Passion for serving others, particularly seniors, with initiative-taking solutions • Ability to successfully operate in a demanding environment • Proficient in keyboarding as well as, Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook; competent in other systems required for the position • Availability and willingness to work overtime hours as requested by leadership and based on the staffing needs of the business • Spoken and written fluency in English; bilingual a plus (Spanish, Creole, Vietnamese preferred).

EDUCATION AND EXPERIENCE CRITERIA:

• High school diploma or GED equivalent required • A minimum of 2 years of customer service experience required; in a call center or similar environment • A minimum of 1 year experience working in a fast-paced medical office or healthcare setting, highly preferred • Must reside in the continental United States and within a state where the company is established as a business entity • Experience with web-based customer relationship management systems.

30+ days ago

Louisville, KY

Anticipated End Date: 2026-05-08 Position Title: Recovery Specialist Associate - Call Center Job Description: Recovery Specialist Associate - Call Center Hybrid: This role requires associates be in the office 1-2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. Responds to calls, letters, faxes and emails from policyholders, agents, vendors and/or providers Show initiative and resourcefulness in solving problems and meeting customer needs.

30+ days ago

Remote

li>Must reside and be able to work in Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kentucky, Maryland, Michigan, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, or Washington. Customer Care Specialists act upon revenue-generating opportunities, capture and qualify urgent job leads, and make real-time dispatch decisions that directly impact customer experience, franchise success, and company performance.

9 days ago

Shepherdsville, KY

p>What Youll Do:

As an RMS Call Center Agent, you will support our reusable packaging return program by proactively engaging customers and ensuring the timely return of packaging assets. Peli BioThermal is dedicated to developing innovative products designed to fulfil the complex needs of the global life sciences industry.

9 days ago

Louisville, KY

This role ensures employees receive timely, high-quality service by following established procedures, leveraging communication materials, and working closely with vendors to research and resolve benefit questions. This call center-based role involves spending the majority of the day handling inbound and outbound phone calls, responding to benefit-related inquiries, and assisting with Qualifying Life Events.

16 days ago

Fairdale, KY

Job Description Summary: Under the supervision of the Executive Director of Supply Chain the System Manager of Mobile Medical Equipment and Call Center will manage all activities related to the Cleaning and distribution of medical equipment and gas tanks with all U of L Health facilities. Job Description: Under the supervision of the Executive Director of Supply Chain the System Manager of Mobile Medical Equipment and Call Center will manage all activities related to the Cleaning and distribution of medical equipment and gas tanks with all U of L Health facilities.

23 days ago

Murray, Kentucky

$26–$35 / hour

To check the status of a role you’ve applied for, Sign into your account. Thank you for your interest in Rotech Healthcare Inc.

Florida applicants - Background screening is required through the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

30 days ago

In answering these calls, the individual will provide answers to common question and provide basic troubleshooting as needed. The Call Center Support Tech is primarily responsible for answering phone calls from 5PM to 10PM.

30+ days ago

Lexington, Kentucky

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The CC Equine Specialist is a key operational role and high-level performer, responsible for the delivery of the highest quality and complete knowledge for equine customer support solutions and services, providing an extraordinary experience for our Wedgewood Equine customers.

At Wedgewood Pharmacy, we are dedicated to improving the lives of animals through customized medication and compassionate care.

2 days ago

li>Excellent computer skills in order to utilize Electronic Medical Records systems to find and print records and to scan new records into the system and to utilize the Practice Management System to find whether or not a patient has been seen by this practice, to enter registration data, to scan insurance cards or other identification.

Answers incoming telephone calls, schedules appointments and directs incoming call questions appropriately through a warm transfer or EPIC electronic medical record (EMR) messaging functionality to the appropriate staff.

30+ days ago

Lexington, KY

Remote

An ideal candidate for this role is someone with strong communication and computer skills who can create a positive first impression by showing patients that we provide unsurpassed care right from the start. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives.

4 days ago

Lexington, KY

Remote

For more information, visit www.eyecare-partners.com. An ideal candidate for this role is someone with strong communication and computer skills who can create a positive first impression by showing patients that we provide unsurpassed care right from the start.

1 day ago

Louisville, KY

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While performing the duties of this job, the employee may also be required to stand, walk, use hands to finger reach, handle, feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear.

The Seasonal Call Center Guest Experience Agent plays a key role in shaping the guest journey by delivering warm, professional, and solution‑focused support during inbound phone calls and other communication channels.

30+ days ago

Remote

p>We are looking for talented call center survey agents to perform outbound surveys from home with respondents and accurately record their answers. NOT QUALIFIED: corded jack type, any gaming headset (usb or not), Wireless/Bluetooth, True wireless Mono or Stereo type of headset.

30+ days ago

Remote

p>We are looking for talented bilingual call center survey agents to perform outbound surveys from home with respondents and accurately record their answers in both Spanish and English. NOT QUALIFIED: corded jack type, any gaming headset (usb or not), Wireless/Bluetooth, True wireless Mono or Stereo type of headset.

30+ days ago

Georgetown, KY

GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training.

30+ days ago

Georgetown, KY

p>GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.

In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work.

5 days ago

London, KY

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. The specialist works closely with Strategy, Governance, WFM, and Technology teams to support daily call delivery operations, optimize performance, and maintain system integrity.

30+ days ago

Grayson, Kentucky

Professional caregivers go by many names: homemakers, home care aides, home health aides, certified nursing assistants, personal care assistants, direct care workers.

When we find these amazing professionals, we believe in taking really good care of them because extraordinary caregivers are the heart and soul of our company.

30+ days ago

Grayson, KY

They help us live out our mission every day by providing first-class personal service to our clients so that they may enjoy warmth, independence, and relaxed comfort in the place they call home. When we find these amazing professionals, we believe in taking really good care of them because extraordinary caregivers are the heart and soul of our company.

30+ days ago

Louisville, KY

p>We are proud to share national accolades that celebrate our company culture and recognize us as a great place to bank and work:

American Banker Best Banks to Work For in 2021, 2022, 2023, 2024 and 2025. Will be responsible for the achievement of team goals by coaching and developing both new and experienced tellers, teaching new skills, expanding knowledge and creating extraordinary client experiences.

30+ days ago

Remote

Provides interventions for nurse triage, facilitates patient transfers from inside and outside the organization, bed placement and other telephonic nursing functions within the transfer center as needed.

Essential Duties:

Provides telephonic nursing care by assessing patient/caller needs for nurse triage, tele-monitoring, service referrals, bed placement, and transfers.

6 days ago

The Manager designs and implements a cadence-based engagement program aligned with the Annual Giving (AG) solicitation plan to optimize donor engagement, qualify prospects for major gift referral, increase donor retention, and upgrade annual donorsespecially to the Presidents Society level ($1,000+). Other: Data, Reporting & KPI Management- Establish, monitor, and report KPIs related to engagement rates, contact rates, donor retention, upgrades, referrals, and revenue.

30+ days ago

p>Assists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices.

Processes inbound calls from all queues, including account questions, product and service information, digital banking services, debit card processing, bank policy and various customer requests.

28 days ago

$171,500–$307,500 / year

li>Experience translating operational requirements into CCaaS capabilities (e.g., IVR/ACD, routing, WEM/QM, analytics, knowledge, CRM/CSM integration) and supporting CCaaS evaluations and implementations across leading platforms (e.g., Five9, Amazon Connect, Genesys, NICE). We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.

21 days ago

Louisville, KY

Remote

$34,320–$37,500 / year

The following speeds are required minimums to maintain a work-from-home status (either hybrid or fully remote): 20 mbps download speed (Note: If more than one individual will be using the internet at your residence during your scheduled shift, it is recommended to increase your download speed to 25 mbps to not interfere with your work connection). Acting as a Financial Representative on behalf of our financial institution clients, the Bank and Credit Union Product Support Representatives assist customers with a wide range of financial needs.

30 days ago

Liberty, Kentucky

About Us :

Liberty Care and Rehabilitation Center is a 97-bed facility whose mission as a family- based organization to revolutionize the long-term care industry through a culture of resident centered healthcare services, personalized spirituality, and real quality of life initiatives. Our continuum of care includes skilled nursing, rehabilitation, assisted and memory care, and home-based services supported by innovative technologies like telehealth and Care.ai-enabled solutions.

22 days ago

$144,000–$241,000 / year

p>As a Manager in Deloitte Consulting's Customer offering portfolio, you will help Power, Utilities & Renewables clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery.

Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics.

29 days ago

$82,200–$123,200 / year

Coaches customer service teams in resolution techniques including identifying problems, leveraging self-service support, using senior representatives and Team Leaders appropriately all in efforts to service customers. Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.

23 days ago

Louisville, KY

li>Sell, open, and maintain retail deposit and loan products to consumer and business clients by conducting outside calls to businesses, soliciting the existing client base and walk in clients, and by establishing referral networks.

Develop and improve your ability to cultivate new and maintain existing business relationships by conducting limited outside calls to business and personal clients/prospects, including establishing relationships and referral networks outside of the banking center.

30 days ago

Lexington, KY

Remote

$17.50–$27.31 / hour

The Representative's responsibilities include but are not limited to answering inbound calls utilizing an automated phone system; receiving inbound messaging via chat or other modes; placing outbound calls and/or sending messages to provide financial information or work toward balance resolution; leveraging teamwork and other resources to resolve issues; communicate effectively and professionally with patients and their caregivers, team members, physicians/clinicians, and management; and, consistently meet and attain required performance indicators. The ideal candidate will be customer service oriented; possess in-depth HIPAA knowledge; have the ability to multi-task with a strong emphasis on accuracy and attention to detail; be proficient in Microsoft Office, including Outlook, PowerPoint, Word, and Excel; have excellent communication skills (both written and verbal); have solid time management, critical thinking, follow-through, and planning and organizational skills; and have a high level of respect for confidentiality.

30+ days ago

Frankfort, KY

Assists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices. Processes inbound calls from all queues, including account questions, product and service information, digital banking services, debit card processing, bank policy and various customer requests.

30+ days ago

Frankfort, KY

Full time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Job DescriptionEssential Duties and Responsibilities: - Oversee and manage the Project's financial performance, including budgeting, forecasting, and analyzing profit and loss statements to ensure financial targets are met and profitability is maintained.

30+ days ago

Shelbyville, KY

p>What You'll Do:

Day in the Life - Every day you answer calls, chat requests and emails from our external and internal customers to assist them with general account questions, debit cards, online banking and fraud working within a fast-paced call center environment. You will help clients by verifying account information, assisting with transactions, educating them on German American products and services, as well as guide them when they are not sure where to go next by engaging in friendly, meaningful conversations.

30+ days ago

Louisville, KY

p>Job Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences.

Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.

30+ days ago

Louisville, KY

li>

Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.

Applicants who require accessibility assistance to submit an employment application can either call Finish Line at (317) 613-6890 or email us at talentacquisition@finishline.com.

30+ days ago

Ashland, KY

li>

Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.

Applicants who require accessibility assistance to submit an employment application can either call Finish Line at (317) 613-6890 or email us at talentacquisition@finishline.com.

30+ days ago

Ashland, KY

Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.

30+ days ago

Louisville, Kentucky

p style="margin-right:2.95pt">Reporting to the Contact Center Assistant Manager, this full-time, non-exempt hourly role takesall incoming calls and handles existing and potential credit union member requests to completion in a call-center environment. Identify and pursue both stated and implied sales opportunities as they arise within the conversation with the member to increase member participation and meet established sales goals and grow the membership.

30+ days ago

$124,600–$255,900 / year

Deloitte's Center for Health Solutions (DCHS) is seeking a Senior Research Leader to drive innovative thought leadership, support our teams, serve our clients, develop impactful collaborations in the market, and elevate the voice of Deloitte in life sciences and the health care industry.

Help support and enhance an always-on distribution system (segmented audiences, executive moments that matter, enablement packaging, and digital/multimedia assets) so business leaders receive relevant and timely insights when they can act.

23 days ago

Louisville, Kentucky

The medical receptionist is responsible for answering incoming calls, scheduling appointments as well as updating patient demographics, maintain bump list, schedule for each division, page MD’s with hospital consults, obtain medical records when possible. Respects and maintains privacy and dignity of patients; assures patient confidentiality at all times.

4 days ago

Louisville, Kentucky

7 days ago

Louisville, Kentucky

4 days ago

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Call Center Jobs in Kentucky

MDS Coordinator (RN / LPN) **NO ON-CALL OR WEEKEND ROTATION REQUIREMENTS** Signature HealthCARE of North Hardin Rehab & Wellness

Service Team Call Center Representative (remote) ChenMed LLC

Veterinary Call Center Representative PetWow

iPay Call Center Representative CCC Jack Henry & Associates Inc

Call Center Inbound Sales Agent Camping World Holdings Inc

Call Center Specialist Corpay Inc

Customer Care Specialist - Call Center ServPro

Service Team Coordinator - Inbound Call Center Agent (Healthcare) (Remote) ChenMed LLC

Recovery Specialist Associate - Call Center Elevance Health Inc

Customer Care Specialist - Call Center Servpro Industries LLC

RMS Call Center Agent Pelican Products Inc

Benefits Call Center Rep Trilogy Health Services LLC

System Manager, Mobile Medical Equipment & Call Center University of Louisville Physicians Inc

Registered Nurse Call Center Rotech Healthcare Inc.

Call Center Support Tech-1 Campbellsville University, Inc.

Customer Care Call Center Representative for Equine, Zoo, and Wildlife Wedgewood Pharmacy

Call Center Specialist The Christ Hospital

Patient Relations Specialist - Medical Call Center - Must live in Lexington area, full benefits, no weekends, 401k! EyeCare Partners LLC

Patient Relations Specialist - Medical Call Center - Must live in Lexington area, full benefits, no weekends, 401k! Eye Care Partners Career Opportunities

Seasonal Call Center Agent Churchill Downs Incorporated

Virtual Call Center Agent Dynata LLC

Virtual Call Center Agent - Bilingual (Spanish/English) Dynata LLC

Surveillance Security - On-Call Dispatcher Gardaworld

Surveillance Security - On-Call Dispatcher GardaWorld Security Services U.S.

Call Delivery Specialist OneMain Financial Group, LLC

On Call Caregiver FirstLight Home Care

On Call Caregiver FirstLight Home Care - Eastern KY

Virtual Center Team Lead Peoples Bancorp Inc.

Transfer Center/Triage Nurse Baptist Healthcare System Inc

Manager, Engagement Center Northern Kentucky University

CS Specialist I - Customer Service Center WesBanco Inc

Contact Center Operations Generalist, Business Transformation Architecture Deloitte Touche Tohmatsu Ltd

BankCredit Union Contact Center Customer Service Representative CCC Jack Henry & Associates Inc

MDS Coordinator (RN) **$7500 SIGN ON! NO ON-CALL OR WEEKEND REQUIREMENTS!** Liberty Care & Rehabilitation Cente

PU&R Contact Center Operations and Transformation Manager Deloitte Touche Tohmatsu Ltd

Team Leader, Customer Care Center NiSource Inc

Business Development Manager II - Corporate Center Republic Bancorp Inc

Contact Center Representative/UKHC University of Kentucky

Customer Service Specialist I - Customer Service Center WesBanco Inc

Senior Program Director, Contact Center Operations | Onsite in Frankfort, KY | Relocation Available Maximus

Contact Center Agent German American Bancorp, Inc.

Finish Line Macy''''s Store Management - Oxmoor Center, Louisville, KY JD Sports Fashion Plc

Finish Line Macy''''s Store Associate - Oxmoor Center, Louisville, KY JD Sports Fashion Plc

JD Associate - Ashland town Center, Ashland, KY JD Sports Fashion Plc

JD Store Management - Ashland town Center, Ashland, KY JD Sports Fashion Plc

Contact Center Associate - Full-Time, Louisville, KY L&N Federal Credit Union

Senior Manager 1: Research Leader - Deloitte Center for Health Solutions Deloitte Touche Tohmatsu Ltd

Medical Receptionist, Kleinert Kutz Hand Care, Abraham Flexner Outpatient Center, 1st Shift UofL Health

Medical Receptionist, ENT, Outpatient Center, 8a-5p UofL Health

Medical Receptionist, Neurosurgery, Outpatient Center, 8a-5p UofL Health

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