About Call Center Jobs in Lafayette, LA
Lafayette Call Center Jobs Overview
Call center agents play an important supporting role in the success of a business by ensuring that customers are satisfied. Without a call center, customers wouldn't know who to turn to when a problem arises with the product or service they've purchased. Call center jobs are open to job seekers who come from a multitude of backgrounds and work histories. Agents not only help to solve customers' issues, but they also lend a sympathetic ear and provide customers with a positive experience so that they'll come back to the brand again and again.
Jobs at call centers are ideal for people who are just getting started in their career or who want to learn more about a company's products or services. Agents handle incoming and outgoing customer calls, using their knowledge of products, services, and policies to assist callers with inquiries or complaints. As a call center agent, you'll speak with customers, listen to their needs, clarify information, and offer possible solutions. You may also have opportunities to upsell the company's products and services, and build strong relationships with customers.
You can expand your search for administrative jobs by checking out these similar positions:
About Working in Lafayette, Louisiana
What does it take to become "America's Happiest City"? Take a pinch of Cajun and Creole food, some zydeco music, beautiful architecture, and a festival called Mardi Gras, and you have a combination that makes residents and visitors say, "Laissez les bons temps rouler," which is French for, "Let the good times roll." With its appeal as a fun destination, it's no wonder you're searching for Lafayette jobs.
What else in Lafayette will make you happy? The bayou, swamps, marshes, forests, and prairies are great for outdoor sports like fishing. If you're a foodie, you'll be pleased to know the city has more restaurants per capita than any other city in the region. Music lovers delight in the local Cajun music that has been described as a combination of bluegrass, jazz, French, and European folk music. Parents will watch their children giggle at the hands-on Children's Museum of Acadiana that presents interactive exhibits, performances, and workshops. The Cajundome that seats over 12,000 elicits cheers from sports fans who follow the local teams. If you think Lafayette might make for a delightful job hunt, you can also check out the other colorful Louisiana cities of Baton Rouge, Lake Charles, and Alexandria.
Update Your Lafayette Call Center Resume
Ready to put your resume together? Monster can help. We offer a sample call center resume to help you organize your relevant experience and skills into a simple, clean format. To really impress potential employers, consider including a cover letter with your application. Read through our sample cover letters and then take a look at our collection of cover letter articles—they can help you to express your thoughts about what qualities and experience you’ll bring to the position.
How Much Do Call Center Jobs Pay in Lafayette, Louisiana?
Got money on your mind? You should! Make sure you’re getting paid what you’re worth. Our Salary Tools can help you understand what you can expect to make in call center jobs in Lafayette, Louisiana, as well as the skills that can boost your value and what the next steps in your career might be. Right now, the median call center representative pay in Lafayette is $28,142 per year, which is 8% lower than the national average.
Find Your Next Lafayette Call Center Job. Monster Can Help Get You Started
Are you prepared for a career in a call center? If so, set up your profile on Monster for free and begin clicking on those call center jobs. When you sign up with us, you’ll receive custom job alerts and expert advice on how to negotiate your salary in Lafayette, how to nail your job interview, and more.