NewCall Center Representative Vaco LLCCall Center RepresentativeWakefield, MA$22–$22Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewCall Center Representative - Part-time Vaco LLCCall Center Representative - Part-timeWakefield, MA$22–$22Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewPART TIME - Customer Care Center Agent Avidia BankPART TIME - Customer Care Center AgentHudson, MA$21–$23 / hourPerforms any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers: Professionally and efficiently answer incoming calls regarding the various categories of deposit accounts throughout the bank. Experience as a teller and customer service representative within a branch (account opening, sales and service to existing and prospective customers), or in a call center environment supporting general deposit account inquiries.
NewRetail Sales Representative I AstoundRetail Sales Representative ICambridge, MA$20–$24 / hourA Day in the Life of the Retail Sales Representative I:Sell target products and packages and effectively communicate system prices, channels, services and packages to customers and potential customers. See Astound Broadband Privacy Policy at https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
NewCustomer Service Coordinator I - Contract TalentBurst, Inc.Customer Service Coordinator I - ContractTewksbury, MA$18–$20 / hourIn this role, you will act as the first line of contact on the 800# phone line, working directly with North American customers and a wide spectrum of Client's Life Sciences employees, including Sales Team, Accounting/Credit, New Accounts, Complaints, Pricing, Quality Control, Product Managers, Manufacturing, Warehouse/Distribution Center, Marketing, and Scientific Support. We look for you to attend to all questions and inquiries in a highly professional manner to effectively convey information internally and externally while assuring that our goal of world-class customer service is met.
Customer Service Coordinator IconmaCustomer Service CoordinatorTewksbury, MA$15.64–$18.64 / hourAbility to handle high work volume (phone, case and order entry volume) in a fast-paced environment and stay calm in face of adversity. Provide information and Accurate Order Entry/Order Management for a large customer base related to inventory, pricing, technical inquires, and shipping information.
NewRadiology Scheduler- Call Center Mass General BrighamRadiology Scheduler- Call CenterBoston, MassachusettsProvides excellent customer service to both internal and external customers of the Mass General Brigham Hospitals and ambulatory practices; supports ongoing communication and provides service recovery when needed with patients and referring physicians. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.
NewCustomer Service/Call Center Representative II ClifyXCustomer Service/Call Center Representative IIManchester, NHp>Duration: 9 Months Manchester, New Hampshire Salesforce and Excel experience a must 2+ years' experience with customer service and customer retention experience College degree preferred Detailed oriented Position is distinguished from the Call Center Representative 1 in that the Representative 2 has the knowledge and experience to handle more complex customer inquiries and problems and non-routine matters. Responsibilities may include answering customer questions, explaining available services, correcting errors, providing information on pricing, taking orders, developing leads, customer satisfaction and customer retention.
Call Center Representative - Lowell Rockland Trust CompanyCall Center Representative - LowellLowell, MA$19–$21 / hourp>A Call Center Representative I should have or exhibit the following characteristics and qualifications: High School diploma required (4 year college degree or equivalent work experience preferred). As a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work.
Assistant Manager - Call Center Wynn Resorts LtdAssistant Manager - Call CenterEverett, MA$61,000–$66,000 / yearSituated on the waterfront along the Mystic River and connected to Boston Harbor, Encore Boston Harbor will include a six-acre park along the water that will feature a harborwalk, an events lawn, public viewing areas, ornate floral displays and retail and dining experiences that overlook the Encore Harbor Walk. Must have the ability to promote positive, fair, and ethical relations with all team member, with all Encore contractors, and in all interactions within the Host and Surrounding communities, as an ambassador of the Encore brand, Understands and is well versed in the resort, hotel features, and services including all outlets, hours of operation, actives, and events available to guests.
Part Time Call Center Representative Trainee Rockland Trust CompanyPart Time Call Center Representative TraineeLowell, MAAs a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work. We handle it all - from loans to checking accounts, online banking, and more - you will engage customers in all areas of banking, as well as identify any financial needs they may have.
Call Center Associate Renewal by Andersen | Esler CompaniesCall Center AssociateMarlborough, Massachusetts$50,000–$70,000 / yearFull timeResponsibilities: Deliver exceptional customer service by actively listening to customer needs, providing tailored solutions, and maintaining positive communication, while skillfully overcoming objections by addressing concerns, offering alternative options, and reinforcing the value of our service. Identify customers unique home situations. As an Inside Sales Representative for Esler Companies – Renewal by Andersen you will speak directly with homeowners who are interested in our industry leading products and services (no cold calling!).
Call Center Representative Berkshire BankCall Center RepresentativeMedford, MA$20–$28.90 / hourEnsures excellent customer service by responding to general account inquiries, deposit and loan rate requests, information about products and services, Online Banking and ATM/Debit Card issues. Continually advances level of knowledge to ensure the development of a full-service, omni-channel contact center which may include account opening, loan applications, loan payments, live chat, and various other customer service requests.
Food Service Call Center Operator Brigham and Women's HospitalFood Service Call Center OperatorBoston, MA$18.58–$26.58 / hourThis position requires working with and assisting other members of the Room Service team and Hospital staff to ensure that all patients receive prescribed foods, and guests and staff receive requested food following Federal, State, Local and hospital sanitation and safety procedures. These requests may include contacting and following through with the clinical dietitian regarding diet order issues or supplement changes, or room service team members to resolve meal service issues or handle special requests.
Call Center Rep Lowell General HospitalCall Center RepBoston, MA$17–$20.77 / hourGENERAL SUMMARY: Under general supervision is responsible for the ongoing and uninterrupted flow of calls within the Tufts Medical Center complex through use of the electronic telephone consoles Performs routine duties that require exceptional computer skills, proper phone etiquette, Proficiency in special dietary procedures, and knowledge of routine modified diets and combinations of diet modifications. PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS: As a call center representative at Tufts Medical Center you will be a key member of the hospitality team providing excellent customer service and working in a fast paced high volume call center that handles multiple hospital services which directly impact patient care.
Call Center Associate Esler Companies LLCCall Center AssociateMarlborough, MA$50,000–$70,000 / yearDeliver exceptional customer service by actively listening to customer needs, providing tailored solutions, and maintaining positive communication, while skillfully overcoming objections by addressing concerns, offering alternative options, and reinforcing the value of our service. As an Inside Sales Representative for Esler Companies - Renewal by Andersen you will speak directly with homeowners who are interested in our industry leading products and services (no cold calling!).
Call Center Operator II Brigham and Women's HospitalCall Center Operator IIBoston, MA$18.58–$26.58 / hourThis position requires working with and assisting other members of the Room Service team and Hospital staff to ensure that all patients receive prescribed foods, and guests and staff receive requested food following Federal, State, Local and hospital sanitation and safety procedures. These requests may include contacting and following through with the clinical dietitian regarding diet order issues or supplement changes, or room service team members to resolve meal service issues or handle special requests.
Call Center Agent Metro MedicalCall Center AgentChelmsford, MAFull timeUsing excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary.
Call Center Representative, Ambulatory Brigham and Women's HospitalCall Center Representative, AmbulatoryLawrence, MA$17.71–$23.20 / hourThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. Representatives provide compassionate, patient-centered support by assisting with appointment scheduling, registration, referral coordination, message management, and general inquiries across a wide range of specialties and practices.
NewConsultant - Call Center Transformation McKinsey & Co IncConsultant - Call Center TransformationBoston, MAp>As a Specialist in McKinsey's world-class Operations Practice you will be responsible for blending strategic thinking with hands-on implementation and defining operational strategies to help our clients around the world solve their most critical problems. You will help drive the vision for the new horizons of agentic and AI in customer care; defining new frameworks, innovative approaches, solution designs, and diagnostic assets that drive measurable client impact.
Radiology Scheduler- Call Center Brigham and Women's HospitalRadiology Scheduler- Call CenterBoston, MA$18.58–$26.58 / hourli>Provides excellent customer service to both internal and external customers of the Mass General Brigham Hospitals and ambulatory practices; supports ongoing communication and provides service recovery when needed with patients and referring physicians. Site: The Brigham and Women''s Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission.
Licensure Call Center Representative Commonwealth of MassachusettsLicensure Call Center RepresentativeEverett, MAo research required information using available resources o provide educators and prospective educators with accurate information o enter new educators and prospective educators information into system o route calls to appropriate resource, if/when the call requires o provide follow up to educators and prospective educators calls where necessary o Attend OEL staff meetings and other required meetings to stay informed of any changes to policy, procedures or regulations. MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) two years of full-time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below.
Patient Experience Representative I- ORL Call Center Boston Children's HospitalPatient Experience Representative I- ORL Call CenterBoston, MA$19.06–$27.64 / hourPosition Summary: Works under close supervision to provide administrative and customer service support within the Call Center, ensuring a positive patient and family experience through efficient coordination of scheduling, registration, and service-related inquiries. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team.
Call Center Representative Boston Logan Airport Enterprise Holdings IncCall Center Representative Boston Logan AirportBoston, MAp>Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. The Call Center Representative will also gain knowledge through local training and hands-on experience to provide administrative support, customer assistance, and act as a rental back-up in a large airport branch.
Call Center Representative- Boston Logan Airport Enterprise HoldingsCall Center Representative- Boston Logan AirportBoston, MassachusettsOverview: Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. We offer: Paid time off.
Call Center Agent ONS MSO LLCCall Center AgentMAAs a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.
NewCall Center Agent Biz Voice BoostCall Center AgentLawrence, MAAs a Call Center Agent , you'll support customers through professional and positive conversations. Join a people-focused team where clear communication makes a difference.
NewCall Center Representative FoxfruitCall Center RepresentativeBoston, MassachusettsIn this role, you will assist customers by providing accurate information, addressing inquiries, resolving concerns, and ensuring every interaction is handled with professionalism and care. Our team of experts blends strategic insight and creative solutions to deliver results that matter.
Boston Emergency Services Team Call Center Clinician (Per Diem) Boston Medical CenterBoston Emergency Services Team Call Center Clinician (Per Diem)Boston, MA$30.90–$38.42 / hourRefers patients to appropriate outpatient facilities if appropriate, and maintains an up-to date listing of, and liaison with, outpatient facilities, residential facilities, shelters and half way houses. KNOWLEDGE AND SKILLS: Requires knowledge of referral process and community resources and agencies relative to health, protective services, crisis intervention, disability, etc.
NewFood Service Call Center Operator Mass General BrighamFood Service Call Center OperatorBoston, MassachusettsThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission.
Call Center Representative FH Cann & AssociatesCall Center RepresentativeNorth Andover, MassachusettsWe are seeking motivated and compassionate individuals committed to delivering exceptional customer experience while adhering to federal and state guidelines. Answer inbound calls and make occasional outbound calls answering general questions and/or updating account information.
Call Center Coordinator - School of Dental Medicine Tufts UniversityCall Center Coordinator - School of Dental MedicineBoston, MARemoteThe Dental School Call Center department is responsible for answering incoming phone calls efficiently for the entire school and identifying the patient's needs and assisting to their questions and inquiries appropriately. The Call Center Coordinator (CCC) triages or resolves new patient and general inquiries to the dental school made over the phone or online.
NewCall Center Agent Alphabe InsightCall Center AgentLawrence, MA$32,000–$36,000 / yearAt Dinamic AS Group, we are committed to delivering exceptional customer experiences and building lasting relationships through professional service and innovative solutions. This role requires strong communication skills, attention to detail, and the ability to maintain a professional and positive attitude while assisting customers.
Call Center Supervisor 417&&PolarsonjasonCall Center SupervisorBoston, MassachusettsSupervises and coordinates activities of employees providing customer service by performing the following duties: • Maintains call distribution system. • Determines appropriate scheduling of staff based on call volume or other anticipated events.
BDC Call Center (West) BochBDC Call Center (West)Westford, MASuccessful automotive group looking for dynamic, energetic, career oriented professionals who are masters of influence and love working the telephone. Basic computer knowledge including Microsoft Office/Google Docs and efficient typing and writing skills.
NewCall Center Operator II Mass General BrighamCall Center Operator IIBoston, MassachusettsThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission.
Call Center Financial Coach Hanscom Federal Credit UnionCall Center Financial CoachLittleton, MassachusettsMust be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. You are able to provide everyone you assist or support with a high level of service, have strong organization and multi-tasking skills, and are searching for a rewarding career where you are valued and respected.
NewJr. Call Center Agent Montachusett Regional Transit AuthorityJr. Call Center AgentLeominster, MAProvides high level, personalized customer service in order to meet our member requests for transportation and assistance for Mass Health PT1 approved members. Consistently at minimum, answers 80 to 90 inbound calls in a courteous and professional manner to assist customers with their transportation inquiries following designated policies and procedures .
Patient Experience Representative - Immunology Call Center Boston Children's HospitalPatient Experience Representative - Immunology Call CenterBoston, MA$19.06–$27.64 / hourPosition Summary: As a Patient Experience Representative you will work to provide support to the administrative operations/front desk service and ensure the best possible patient experience by effectively coordinating services to patients and families for our Immunology department. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team.
Patient Experience Representative I- Urology Call Center Boston Children's HospitalPatient Experience Representative I- Urology Call CenterBoston, MA$19.06–$27.64 / hourYou will work under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team.
Call Center Specialist Community Health Connections, Inc.Call Center SpecialistFitchburg, MAPart timep>Community Health Connections (CHC) is a multi-site, non-profit health care center offering urgent care, primary family medical and pediatric care, preventative and restorative dental care, oral surgery, behavioral health services for children and adults, and substance use disorder treatment, and specialty services including optometry eye care, optical shop, acupuncture, nutrition consultations and podiatry. The responsibilities of the Call Center Specialist include booking appointments, entering patient registration information, directing incoming telephone calls, recording accurate messages, and cross covering other departments as needed at CHC locations.
Call Center Rep Franklin ProfessionalsCall Center RepLeominster, MAp style="margin-bottom:0in;line-height:normal"/>When you join our team, you will work in our newly renovated headquarters in Leominster, MA, and be provided with extensive training, exceptional benefits, and a leadership team that is supportive and dedicated to continuous improvement for customers and employees. Are you looking for a team-oriented customer service environment with the opportunity for stability and long-term growth?
NewEPIC Integration Engineer (Cheers, Clinic & Call Center) Saviance TechnologiesEPIC Integration Engineer (Cheers, Clinic & Call Center)Boston, MARemoteWe are seeking an experienced EPIC Integration Engineer with expertise in EPIC Cheers, Clinic, and Call Center modules to support the integration of AI Voice Agents within healthcare provider environments. The ideal candidate will have strong experience with EPIC integrations, healthcare interoperability, and provider workflows.
Call Center Representative Bilingual Equiniti LtdCall Center Representative BilingualBoston, MAThe successful candidate will be responsible for the following: Handle incoming and outgoing Proxy Solicitation and Information Agent calls. The successful candidate will demonstrate the following experience, skills and behaviors: 1-3 years of high-volume call center experience.
Call Center Specialist Community Health Connections IncCall Center SpecialistFitchburg, MACommunity Health Connections (CHC) is a multi-site, non-profit health care center offering urgent care, primary family medical and pediatric care, preventative and restorative dental care, oral surgery, behavioral health services for children and adults, and substance use disorder treatment, and specialty services including optometry eye care, optical shop, acupuncture, nutrition consultations and podiatry. The responsibilities of the Call Center Specialist include booking appointments, entering patient registration information, directing incoming telephone calls, recording accurate messages, and cross covering other departments as needed at CHC locations.
Call Center Representative New England ENT & Facial Plastic SurgeryCall Center RepresentativeNorth Andover, MAUse questioning and listening skills that support effective telephone communication. and relaying clinical messages to appropriate provider.
Front Desk/Call Center Representative Andover Eye Associates IncFront Desk/Call Center RepresentativeAndover, MAThe successful Patient Communications Liaison is an essential member of our Ophthalmology/Optometry team, providing a central point of contact between patients and the providers to ensure clear, timely, and warm and professional communication throughout the patient experience. Schedule physician appointment requests for patients with appropriate outside specialists, diagnostic testing, i.e. (MRI, CT scans, etc.) Obtain any prior authorizations needed for testing and obtain all diagnostic testing results.
Practice Assistant II, Call Center, Endoscopy Mass General BrighamPractice Assistant II, Call Center, EndoscopyBrookline, MassachusettsThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. The Practice Assistant II utilizes all aspects of the scheduling system including booking appointments with appropriate providers within scheduled timeframe and ensures accurate and complete information is entered.
311 Call Center Representative City of Haverhill, MA311 Call Center RepresentativeHaverhill, MAp>Description is in the URL: https://www.haverhillma.gov/media/vdgnvnjg/311-rep-2026.pdf.