NewVoice Infrastructure Support Engineer Talent Software Services, Inc.Voice Infrastructure Support EngineerSpringfield, VA$53 / hourAdvanced expertise in Cisco Unified Contact Center Express (UCCX) administration and scripting. Maintain and optimize voice infrastructure supporting emergency dispatch operations .
Commercial Roofing Service Manager TeamCraft RoofingCommercial Roofing Service ManagerMillersville, MD$90,000–$125,000The Service Manager is also responsible for general construction management duties — estimation, project management of service jobs, scheduling, paperwork, and communication — and manages every one of their jobs from receipt of the purchase order through final completion and billing. The Service Manager leads the local branch operation, is responsible for selling work, strives to grow operations, and maintains a positive customer base and experience.
Customer Engagement Advocate II (Customer Service) Lumen Solutions Group, Inc.Customer Engagement Advocate II (Customer Service)Baltimore, MDRemoteWe are seeking a Customer Engagement Advocate II to provide exceptional customer service and support to members, providers, and brokers in a fast-paced healthcare call center environment. This role is responsible for handling inquiries related to benefits, claims, eligibility, billing, and healthcare products while ensuring a positive customer experience.
Service Projects Sales Representative Vertical Mechanical Group IncService Projects Sales RepresentativeSterling, VAFull timeThis role is responsible for developing new business opportunities, building relationships with facility owners and property managers, identifying mechanical service project opportunities, and partnering with operations teams to deliver solutions that meet our customers' needs. The ideal candidate will have experience selling commercial HVAC, plumbing, controls, or mechanical construction services and a proven ability to generate revenue through relationship-based sales.
Customer Experience Agent Music & ArtsCustomer Experience AgentFrederick, MD$16–$17 / hourFull timeHandle incoming calls from customers, affiliates and retail stores for questions on rental accounts, tuition, payoff quotes, rental credit, and any problems related to rental accounts. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument.
NewProgram Manager Strategic Operational SolutionsProgram ManagerAshburn, VAFull timePreferred:PMP (Project Management Professional)HDI Support Center DirectorHDI Support Center ManagerLean Six Sigma Green Belt or higherCertified Scrum Master (CSM)Expert knowledge of ITIL-based service management principles. The Program Manager provides strategic oversight of all contract activities and ensures compliance with contractual requirements, service level agreements (SLAs), security requirements, transition activities, staffing commitments, quality management processes, continuity of operations planning, and customer satisfaction objectives.
Customer Service Representative Henry's Wrecker ServiceCustomer Service RepresentativeFalls Church, VAThis position requires excellent communication skills, strong multitasking abilities, attention to detail, and the ability to remain calm under pressure while managing multiple phone lines, assisting customers, and coordinating with dispatch to keep operations running efficiently. By combining local expertise with centralized support in recruiting, human resources, payroll, benefits, technology, and operations, we're able to provide exceptional service to our customers while creating opportunities for our employees to grow their careers across our organization.
Customer Service Representative TechOp Solutions InternationalCustomer Service RepresentativeWashington, DCProvide timely and accurate responses to inquiries from travelers around the globe regarding the applications developed and managed by the government to aid in re-entry, visa renewal services, and other travel and immigration related topics. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Customer Service Representative- Spanish Bilingual TechOp Solutions InternationalCustomer Service Representative- Spanish BilingualWashington, DCProvide timely and accurate responses to inquiries from travelers around the globe regarding the applications developed and managed by the government to aid in re-entry, visa renewal services, and other travel and immigration related topics. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
NewCustomer Service Representative My Pest ProsCustomer Service RepresentativeVienna, Virginia$19–$23You’ll answer calls, help clients solve problems, schedule and coordinate services, follow up on open requests and proposals, maintain accurate account information, and help new clients choose the right pest-control services. If you enjoy helping people, solving problems, staying organized, and taking ownership of your work, we’d love to hear from you.
Inside Sales Representative (ISR) JanitzaInside Sales Representative (ISR)Ashburn, VAFull timeWhat You'll DoProactively engage prospects and customers via phone, email, LinkedIn, and other channelsRespond to and follow up on inbound leads and inquiriesConduct discovery conversations to understand customer needs and identify qualified opportunitiesExecute outbound prospecting to generate new business opportunitiesSchedule meetings and support opportunity progression through the sales funnelAnswer customer questions and provide product or solution informationCollaborate with Sales Engineering on technical qualification and proposalsSupport Outside Sales by qualifying leads and assisting with opportunity handoffsMaintain accurate activity, lead, and opportunity data in the CRMOperate in a structured, metric driven environment, meeting daily activity targets and monthly revenue goalsStay current on Janitza products, solutions, and market updates What You'll BringRequired QualificationsBackground in electrical, IT, or technical B2B sales, or 2+ years of experience in a sales or business development roleAbility to conduct consultative sales conversations with technical and non‑technical stakeholdersStrong communication skills (written and verbal)Comfortable working in a quota‑based, performance‑driven roleOrganized, persistent, and motivated to achieve and exceed individual targetsWillingness to learn new products, tools, and sales methodologies Preferred QualificationsExperience selling electrical equipment or technical solutionsExposure to industrial, data center, utility, OEM, or integrator customersAbility to communicate technical concepts clearly and conciselyExperience supporting or working alongside outside/field sales teamsComfortable presenting remotely and participating in virtual meetings JOB DESCRIPTION: INSIDE SALES REPRESENTATIVE (ISR)LOCATION: Ashburn, VAWho We Are Janitza LP is the North American arm of Janitza electronics GmbH, a leading German manufacturer of electrical power monitoring hardware and software.
Contact Center Customer Service Representative ITCON ServicesContact Center Customer Service RepresentativeVienna, VARemoteIdentify, understand, and resolve customer inquiries efficiently and accurately using appropriate tools and resources (e.g., CRM and Knowledge Management systems). The ideal candidate will have strong communication skills, be comfortable navigating multiple systems, and demonstrate empathy and professionalism in every customer interaction.
Customer Service Representative ITCON ServicesCustomer Service RepresentativeVienna, VARemoteIdentify, understand, and resolve customer inquiries efficiently and accurately using appropriate tools and resources (e.g., CRM and Knowledge Management systems). The ideal candidate will have strong communication skills, be comfortable navigating multiple systems, and demonstrate empathy and professionalism in every customer interaction.
Service Coordinator- Capital Hot Tubs LESLIES POOLMART INCService Coordinator- Capital Hot TubsClarksburg, MD$21–$23 / hourFull timestrong> Leslie’s is proud to have a culture of inclusion that seeks to celebrate and embrace the different backgrounds and perspectives that help drive our success and support team members in developing and growing with us. In this role, you will be responsible for answering inquiries, scheduling service appointments, and maintaining Service and Water Valet technician schedules while delivering an exceptional customer experience.
SGS-Service Center Representative eTeam Inc.SGS-Service Center RepresentativeBethesda - Remote, MDRemote$17–$18 / hourThe Service Center Representative expedites the claims process and provides detailed claim notes on all calls; as well as resolves issues and directs calls to an appropriate escalation path as needed. Job Description Essential Functions Duties and Responsibilities Acts as primary liaison with callers; follows client specifications in assisting with questions and solving problems related to the claims process and servicing processes.
Customer Engagement - Advocate, Customer Service II Ampcus IncorporatedCustomer Engagement - Advocate, Customer Service IIBaltimore, MDRemote$25–$28.75 / hour35% Provides first-level problem resolution to member, provider and broker inquiries via telephone by gathering and researching information; examine claim submissions verifying claim and system accuracy as well as liability, validate customer understanding of information and resolves issues based on applicable policies and procedures. 10% Maintains customer advocate records by identifying underlying customer needs and guiding them to appropriate resources or programs, updating account information by effectively utilizing the business areas enrollment/inquiry tracking system & processes.
Educational Sales Specialist Music & ArtsEducational Sales SpecialistFrederick, MD$15–$18 / hourFull timeThe School Music Account Specialist provides instrument knowledge and expertise to assist customers in identifying the right musical product and/or service to meet their needs and find their perfect sound! We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument.
FT Senior Sales Associate Store 1311 Music & ArtsFT Senior Sales Associate Store 1311Gambrills, MD$16–$17 / hourFull timeWe strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations.
PT Senior Sales Associate Store 1311 Music & ArtsPT Senior Sales Associate Store 1311Gambrills, MD$16.50–$17.50 / hourPart timeBased in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 200+ retail stores, 120+ educational representatives, and 300+ affiliate locations. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States.
PT Senior Sales Associate Store 032 Music & ArtsPT Senior Sales Associate Store 032Manassas, VAPart timeBased in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 200+ retail stores, 120+ educational representatives, and 300+ affiliate locations. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States.