Call Center/Help Desk Technician III Bowhead / UIC Technical ServicesCall Center/Help Desk Technician IIIDahlgren, VAThe selected candidate will be accountable for offering comprehensive support through in-person consultations, telephone communications, and email correspondence, with the aim of addressing client concerns related to computer malfunctions and inquiries pertaining to hardware and software. Bowhead iscurrently seeking/searching for a qualified On-Site Tier III Call Center/Help Desk Support Technician to deliver exceptional technical assistance to our end-users in Dahlgren, VA.
NewOnsite Benefits Call Center Representative Conduent Business Services, LLCOnsite Benefits Call Center RepresentativeSuffolk, VA$17–$17Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments, creating exceptional outcomes for our clients and the millions of people who count on them.
NewBAS Operations Supervisor - Data Center Construction JobotBAS Operations Supervisor - Data Center ConstructionSterling, VA$160,000–$180,000 / yearAs an Operations Supervisor on our datacenter construction team, you will be responsible for supporting departmental operations while leading the execution of Building Automation construction projects, primarily for data center sites in Northern Virginia. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewSenior Project Manager – Data Center Construction JobotSenior Project Manager – Data Center ConstructionRichmond, VA$130,000–$180,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. In this role, you will oversee project operations, financial performance, scheduling, team leadership, and client relationships while ensuring projects are completed safely, efficiently, and on schedule.
NewSenior Project Manager - Data Center Construction JobotSenior Project Manager - Data Center ConstructionRichmond, VA$150,000–$200,000 / yearBachelor’s degree in a related field (Project Management, Construction Management, Business, Engineering, etc.), paired with industry experience OR an overall appropriate combination of certification(s), experience, and education (journeyman or master electrician’s license). Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewData Center Operations & Security Lead (TS/SCI w/ Poly) JobotData Center Operations & Security Lead (TS/SCI w/ Poly)West McLean, VA$190,000–$235,000 / year
NewExecutive Director, Quality Management: Member Value Contact Center Enablement USAAExecutive Director, Quality Management: Member Value Contact Center EnablementChesapeake, VA$147,750–$265,950 / yearTransforms traditional quality assurance practices into an outcome-based model aligned with business goals, while leading cross-functional teams and partnering with Risk, Compliance, Legal, and other internal control functions to mitigate risk and deliver measurable business impact. 10 years of progressive experience in quality management, including development and leadership of QA/QC programs control frameworks, and continuous improvement strategies that drive operational performance and regulatory compliance.
Inside Sales Representative GEICOInside Sales RepresentativeVirginia Beach, VA$46,345–$50,999As an Auto Inside Sales Representative, you’ll provide insurance quotes, advise customers on coverage options, convert quotes into new policies, and show the value that comes with being a GEICO policyholder. Product Knowledge: Stay informed about GEICO’s products and identify cross-selling opportunities to assist potential customers. .
Client Solutions Representative, Imports CMA CGM (America) LLCClient Solutions Representative, ImportsNorfolk, Va
Commercial Agency Support Representative GEICOCommercial Agency Support RepresentativeFredericksburg, VAUnder direct supervision, LEARNS processes for identifying, triaging and delivering solutions for sales and service inquiries related to Commercial Business-to-Business Relations via telephone calls associated with Commercial Truck Insurance. You’ll be the first contact for agents and their customers: answering coverage and underwriting questions, supporting policy changes, and providing troubleshooting support for both sales and service functions.
NewOutside Sales Representative Sunbelt RentalsOutside Sales RepresentativeQuinton, VA$40,000–$50,000 / year
Outside Sales Representative - Scaffolding Commercial Sunbelt RentalsOutside Sales Representative - Scaffolding CommercialChesapeake, VA$40,000–$62,965 / yearRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement): 12-25 vacation days depending on years of service.
NewCustomer Service Representative GEICOCustomer Service RepresentativeNorfolk, VA$20.65–$25.81 / hourProduct Knowledge: Stay informed about GEICO's products and identify cross-selling opportunities to assist customers. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States.
Data Center Electrician CPS/ComtechData Center ElectricianSterling, VA$125,000–$175,000 / yearFull timeA leading provider of mission-critical power distribution and control solutions is seeking experienced Field Service Representatives (FSR III) to support customers across multiple regions. This role is ideal for a hands-on electrical professional with strong troubleshooting abilities and experience servicing power distribution equipment in critical facilities, industrial environments, or data center applications.
Service Team Call Center Representative (remote) ChenMed LLCService Team Call Center Representative (remote)Norfolk, VARemote$17–$24.26 / hourHe/She supports initiatives and medical centers across all ChenMed entities by assisting with key business functions of the department and medical centers and serving patients according to corporate policies and regulations. The Service Team Coordinator is responsible for outbound and inbound customer service call handling related to patient scheduling, general inquiries and other patient sales and service call interactions.
Call Center Operations / Shift Lead STRUCTION SOLUTIONSCall Center Operations / Shift LeadQuantico, VA$17–$19 / hourThe Call Center Operations Supervisor leads a shift or operational team supporting WWCC live-answer operations, outreach execution, social media monitoring, quality control, escalation, and documentation discipline. Struction Solutions is a Service-Disabled Veteran-Owned Small Business leading a team supporting the U.S. Marine Corps Sergeant Merlin German Wounded Warrior Call Center Outreach and Resource Support Services.
Call Center Representative Luxury Bath TechnologiesCall Center RepresentativeFredericksburg, VirginiaYou will contact homeowners by telephone, set up qualified appointments for free consultations, input lead information, update reports, and handle inbound calls from advertising campaigns. Join a team of professionals, earn a strong income, and make a positive impact by helping homeowners improve their homes.
Guest Service Supervisor - Call Center Colonial Williamsburg FoundationGuest Service Supervisor - Call CenterWilliamsburg, VASupervisory Responsibilities: This position provides direct supervision for the Call Center team, including: Day‑to‑day oversight of call center agents, responsibility for work assignments, scheduling, and daily workflow management, and authority over hiring, training, performance evaluations, and corrective action as needed. Today, Colonial Williamsburg is the largest living history museum in the U.S. The Historic Area is the 301-acre restored colonial capital with 89 original buildings and 525 buildings reconstructed to how they appeared in the 18th century through extensive archaeological, architectural, and documentary research.
Call Center Customer Service Supervisor, MD SC VA UT WV TN(VE260406921VA) The Bowen Group - VEOCCCall Center Customer Service Supervisor, MD SC VA UT WV TN(VE260406921VA)Chantilly, VAThe Customer Service Supervisor oversees a team of Customer Service Representatives (CSR) that provide front-line support for the Veterans Experience Office's White House VA Hotline contact center. In this role, you will provide coaching and leadership, answer escalated inquiries, refer customers directly to other VA hotlines, and perform intake for the VA's complaint management program.
Call Center Representative Professional Moving & StorageCall Center RepresentativeVirginia Beach, VAYou will be responsible for helping customers by providing product and service information and resolving technical issues. Develop and maintain a knowledge base of the evolving products and services .
Call Center Outbound Team Lead Massanutten Current OpeningsCall Center Outbound Team LeadVirginia Beach, VirginiaHelp grow team members through informal coaching that encourages all employee’s personal development, growth, and teamwork and that also encourages co-worker recruitment efforts to achieve desired staffing levels throughout the department and company. This position will work in conjunction with the Outbound Team Manager and assist in the daily management of the team including but not limited to training and on-boarding, coaching, customer service, and general day-to-day operational functions.
Call Center Rep ON SITE Roanoke, VA CCS Medical Holdings, Inc.Call Center Rep ON SITE Roanoke, VARoanoke, VABy combining data-driven insights with three decades of industry relationships, CCS is the smart choice for health plans, providers, employers, and manufacturers who believe that value-based care starts by keeping patients healthy and delivers benefits like lower cost of care, improved HEDIS scores, and alleviating provider burnout. PropheSee-an AI-powered predictive model that identifies non-adherence risk and delivers personalized interventions- is an integral part of this solution, creating a first-of-its-kind platform to improve adherence, enhance clinical outcomes, and help prevent costly hospitalizations.
Sales Agent - Call Center Colonial Williamsburg FoundationSales Agent - Call CenterWilliamsburg, VAPhysical and Environmental Demands: Stand: Occasionally Walk: Occasionally Sit: Constantly Use hands/fingers: Frequently Climb or balance: Rarely Stoop/kneel/crouch/crawl: Rarely Reach with hands/arms: Occasionally Talk or hear: Constantly Typical Work Schedule: Full time 5 days 9am - 5:30pm weekdays and weekends required. Today, Colonial Williamsburg is the largest living history museum in the U.S. The Historic Area is the 301-acre restored colonial capital with 89 original buildings and 525 buildings reconstructed to how they appeared in the 18th century through extensive archaeological, architectural, and documentary research.
Resident Billing Call Center Agent Sunrise Senior Living LLCResident Billing Call Center AgentMcLean, VARemote$3–$5 / hourThis may involve processing Move-Ins, Move-Outs, submitting resident refunds, submitting Friends & Family requests, monitoring APIM activity, collecting supporting paperwork, and having an in-depth knowledge of the billing process so that the Resident Billing Call Center Agent can serve as the Resident Billing subject matter expert (SME) and examine supporting documentation and determine if it's sufficient for processing. Account research and documentation: When necessary, work with community leaders to collect & maintain paperwork electronically, ensure paperwork is accurate and complete to comply with internal audit controls, access billing systems to review resident accounts as necessary, research and explain charges, process payment information and document call details accurately.
Call Center Operations Manager ITCON ServicesCall Center Operations ManagerVienna, VARemoteThe Operations Manager is responsible for the day-to-day management and execution of contact center operations supporting the DOL NCC, including OPA (front door) and agency-specific service lines (OSHA, ETA, WHD, etc.). Manage daily operations: Oversee real-time contact center activities across OPA and agency lines (calls, email, chat).
Call Center QA Manager ITCON ServicesCall Center QA ManagerVienna, VARemoteThe QA Manager is responsible for developing, implementing, and managing the Quality Assurance and Quality Improvement Program for the DOL National Contact Center (NCC). Support training & coaching: Work with operations and training teams to address skill gaps and improve performance.
Call Center Associate - Medicaid Remote Conduent IncCall Center Associate - Medicaid RemoteVARemoteThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time.
In-Bound Call Center Representative IronMountain SolutionsIn-Bound Call Center RepresentativeVirginiaRemoteWe are looking for candidates with previous experience in providing end-user phone support in a high call volume environment with a proven ability to deliver comprehensive customer service and updates regarding sensitive information. Insight Technology Solutions currently supports a contract providing call center support for the Student Exchange and Visitor Program (SEVP) within the Department of Homeland Security.
Retirement Benefits Call Center Representative Conduent IncRetirement Benefits Call Center RepresentativeChesapeake, VA$31,920–$39,900 / yearThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. This role requires strong communication skills, attention to detail, and the ability to navigate multiple systems while delivering professional and empathetic customer service in a fast-paced call center environment.
OC Call Center Operator I (FT) Kastle SystemsOC Call Center Operator I (FT)Falls Church, VirginiaKastle Operations Call Center (OC) Operators are responsible for responding to alarm activations, placing outbound calls to clients to inform them of security related events; monitoring and analyzing video for security incidents, assisting clients with building and elevator access security, assisting with special projects and performing administrative functions as required. Kastle Systems is the premier provider of property technology solutions, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally.
Call Center Administrative Assistant Quadrant IncCall Center Administrative AssistantFalls Church, VAThe Administrative Coordinator-Call Center candidate's duties include but are not limited to the following: Will respond to a high volume of phone calls, emails and support tickets and will provide support with inquiries from medical examiners and commercial drivers. Verifying provider credentials to onboard new medical providers for compliancy.
Sales Call Center Supervisor F.H. FurrSales Call Center SupervisorManassas, VirginiaAre you ready to lead a dynamic team in a high-energy Sales Call Center, where every appointment set paves the way for exceptional customer experiences? If you're ready to lead our Sales Call Center and play a key role in driving performance and delivering outstanding customer experiences, we want to hear from you.
Call Center Operators/ Dispatchers Qwalifize LLCCall Center Operators/ DispatchersLeesburg, VA$18–$28 / hourWe are seeking dedicated Call Center Operators / Dispatchers to provide emergency communication services, including receiving, prioritizing, and dispatching emergency and non-emergency calls for fire, rescue, and other public safety services. We will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.
NewCall Center Representative - $20/hr - Richmond, VA( Beacon Hill Staffing Group, LLCCall Center Representative - $20/hr - Richmond, VA(Richmond, VA., Virginia$20–$20 / hourFull timeLearn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.
Service Team Coordinator - Inbound Call Center Agent (Healthcare) (Remote) ChenMed LLCService Team Coordinator - Inbound Call Center Agent (Healthcare) (Remote)Richmond, VARemote$17–$24.26 / hourKNOWLEDGE, SKILLS AND ABILITIES: • Competent-level business acuity • Comprehensive knowledge and understanding of general/core job-related functions, practices, processes, procedures, techniques and methods • Exceptional verbal communication skills including active listening • Excellent organizational and multi-tasking skills • Passion for serving others, particularly seniors, with initiative-taking solutions • Ability to successfully operate in a demanding environment • Proficient in keyboarding as well as, Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook; competent in other systems required for the position • Availability and willingness to work overtime hours as requested by leadership and based on the staffing needs of the business • Spoken and written fluency in English; bilingual a plus (Spanish, Creole, Vietnamese preferred). EDUCATION AND EXPERIENCE CRITERIA: • High school diploma or GED equivalent required • A minimum of 2 years of customer service experience required; in a call center or similar environment • A minimum of 1 year experience working in a fast-paced medical office or healthcare setting, highly preferred • Must reside in the continental United States and within a state where the company is established as a business entity • Experience with web-based customer relationship management systems.
Sales Call Center Supervisor FH FurrSales Call Center SupervisorManassas, VAAre you ready to lead a dynamic team in a high-energy Sales Call Center, where every appointment set paves the way for exceptional customer experiences? If you''re ready to lead our Sales Call Center and play a key role in driving performance and delivering outstanding customer experiences, we want to hear from you.
Benefits Call Center Representative Conduent IncBenefits Call Center RepresentativeChesapeake, VA$29,640–$37,050 / yearThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time.
Call Center Specialists notifyMDCall Center SpecialistsChesapeake, VAUsing excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary.
VA Call Center Remote Customer Service Representative Vimo, Inc.VA Call Center Remote Customer Service RepresentativeRichmond, VARemoteGetInsured currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.
Call Center Training Manager ITCON ServicesCall Center Training ManagerVienna, VARemoteThis role ensures that Customer Service Representatives (CSRs), supervisors, and support staff are fully trained to deliver accurate, consistent, and high-quality customer service across all communication channels, while complying with DOL policies, federal regulations, and contract requirements. The Training Manager is responsible for designing, developing, implementing, and managing the comprehensive training program for all contact center personnel supporting the DOL National Contact Center (NCC).
Onsite Benefits Call Center Representative Conduent IncOnsite Benefits Call Center RepresentativeChesapeake, VAThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments, creating exceptional outcomes for our clients and the millions of people who count on them.
Customer Service Representative - Call Center ZIM Integrated Shipping Services Ltd.Customer Service Representative - Call CenterVirginia Beach, VAThis role is responsible for the issuance of export bookings, questions regarding Imports (Arrival Notice, Last free Day, container status), Release and Documentation (Shipping Instructions, Correctors, Release). High school diploma or general education degree (GED); One-year related experience and/or training in a service related industry; or equivalent combination of education and experience.
Onsite Transportation Monitoring Operator/Call Center AECOMOnsite Transportation Monitoring Operator/Call CenterFairfax, VATransportation Operations Center (TOC) Operators are responsible for using Advanced Traffic Management Systems (ATMS) software to monitor Department roadways and manage events/incidents; dispatching incident management personnel through 2-way radios and communicating, coordinating, and collaborating with other staff, Virginia Department of Transportation (VDOT) personnel, and partner agencies. The routine responsibilities of this position include, but are not limited to: TECHNICAL RESPONSIBILITIES: Use software and applications to control and monitor various Intelligent Transportation Systems devices located along freeways, such as closed-circuit television (CCTV) cameras and dynamic message signs (DMS) for travel time, crash or work zone awareness messages for the traveling public.
Call Center/Help Desk Technician III Ukpeagvik Inupiat CorpCall Center/Help Desk Technician IIIDahlgren, VACALL CENTER/HELP DESK TECHNICIAN III (BHDA): Bowhead is currently seeking/searching for a qualified On-Site Tier III Call Center/Help Desk Support Technician to deliver exceptional technical assistance to our end-users in Dahlgren, VA. The selected candidate will be accountable for offering comprehensive support through in-person consultations, telephone communications, and email correspondence, with the aim of addressing client concerns related to computer malfunctions and inquiries pertaining to hardware and software.
Call Center Agent - Martinsville YoungWilliams Child Support ServicesCall Center Agent - MartinsvilleMartinsville, VAThe Customer Service Representative/Call Center Agent represents YoungWilliams and provides outstanding customer service to both internal and external customers by professionally answering all calls and ensuring that customers receive accurate information politely and promptly. Shows a high level of enthusiasm in serving customers and improving team performance, willing to obtain and increase knowledge to assist the team and call center.
Call Center Technical Lead ITCON ServicesCall Center Technical LeadVienna, VARemoteThe Technical Lead is responsible for the overall technical architecture, implementation, operation, and maintenance of all contact center systems and infrastructure supporting the DOL National Contact Center (NCC). Lead technical architecture: Design and oversee all contact center systems (telephony, CRM, IVR, network).
Call Center Scheduling Coordinator Children's Hospital of The King's DaughtersCall Center Scheduling CoordinatorNorfolk, VAAbility to effectively gather and exchange information in both oral and written communications with proper grammar, spelling and punctuation. Continuously evaluates and identifies opportunities to drive process improvements that positively impact the customers experience.
Call Center Genesys Administrator ITCON ServicesCall Center Genesys AdministratorVienna, VAThis role ensures delivery of 24/7 automated customer service capabilities, including IVR, voice recognition, and text-to-speech systems, enabling efficient self-service (Tier 0) and seamless integration with live agent support. The Genesys IVR Administrator is responsible for the design, development, configuration, implementation, and maintenance of Interactive Voice Response (IVR) and voice automation solutions within the DOL National Contact Center (NCC).
Call Center Rep ON SITE - Roanoke, VA CCSCall Center Rep ON SITE - Roanoke, VARoanoke, VirginiaBy combining data-driven insights with three decades of industry relationships, CCS is the smart choice for health plans, providers, employers, and manufacturers who believe that value-based care starts by keeping patients healthy and delivers benefits like lower cost of care, improved HEDIS scores, and alleviating provider burnout. PropheSee—an AI-powered predictive model that identifies non-adherence risk and delivers personalized interventions— is an integral part of this solution, creating a first-of-its-kind platform to improve adherence, enhance clinical outcomes, and help prevent costly hospitalizations.
Part Time Call Center Representative notifyMDPart Time Call Center RepresentativeChesapeake, VAnotifyMD is hiring Part-Time Call Center Representatives to join our supportive and compassionate team. We provide essential support to diverse clients, from medical offices to apartment complexes.