CMS required MSPQ, HOPD Consent to Treat, Patient Financial Responsibility, Patient Rights, HIPAA, SB71 Questionnaire, HOPD billing notification, OON where applicable, NSA information sheet & Surprise Billing Notification, Notice of Privacy Practices, GFE). In addition, MOS associates responsibilities include some and/or all of the following: scheduling clinic appointments, check in/out process, answering incoming phone calls, reminder phone calls, taking and/directing messages to appropriate staff.