The CC provide patients with culturally appropriate services depending on individual needs and preferences, including problem-solving within the health center and with other agencies, client support and advocacy, informal encouragement, direct practical assistance, i.e. filling out forms, making appointments, follow-up contact, communication with patient's primary care or behavioral health providers coordinating/providing interpreter services. These responsibilities include, but are not limited to, check in and check out functions to ensure the delivery of comprehensive care and continuity of care, scheduling follow-up appointments, working with LCHC referral navigators to ensure the scheduling internal and external referral appointments, coordinating and connecting patients to concrete services, and coordinating population health activities .