NewTravel Nurse RN - Case Manager - $1,847 to $2,048 per week in Jackson, MS TravelNurseSourceTravel Nurse RN - Case Manager - $1,847 to $2,048 per week in Jackson, MSJackson, MS$1,847–$2,048TravelNurseSource is working with LRS Healthcare to find a qualified Case Manager RN in Jackson, Mississippi, 39216! Demonstrated ability to maintain high level of professionalism during stressful times.
NewTravel Nurse RN - Case Manager - $2,245 per week in Jackson, MS TravelNurseSourceTravel Nurse RN - Case Manager - $2,245 per week in Jackson, MSJackson, MS$2,245.25Employee Assistance Program Free to all employees who’d like information on personal issues: Education, Dependent Care, Care Giving, Legal, Financial, Lifestyle & Fitness Management, Working Smarter. You can choose to specialize in treating people with diseases like HIV/AIDS or cancer, or you can work with patients of certain age groups like geriatrics or pediatrics.
RN, Registered Nurse Hospice - Full Time VitalCaring GroupRN, Registered Nurse Hospice - Full TimeFlowood, MSYou’ll lead the plan of care, manage symptoms, and ensure every patient receives personalized, comfort-focused care aligned with their goals and wishes. As a Hospice Registered Nurse (RN), you play a vital role in delivering comfort, dignity, and compassionate support at the end of life.
NewLPN - Hiring Now AccentCare, Inc.LPN - Hiring NowFlowood, MS$21–$25 / hourAssesses all medicines a client may be taking to identify possible ineffective drug therapy or adverse reactions, significant side effects, drug allergies, contraindicated medications and reports any problems to the physician. Ability to provide nursing visits according to the treatment as prescribed by the physician and provide and maintain paperwork to maintain accurate and complete medical records.
NewLVN - Hirng Now AccentCare, Inc.LVN - Hirng NowFlowood, MS$21–$25 / hourAssesses all medicines a client may be taking to identify possible ineffective drug therapy or adverse reactions, significant side effects, drug allergies, contraindicated medications and reports any problems to the physician. Ability to provide nursing visits according to the treatment as prescribed by the physician and provide and maintain paperwork to maintain accurate and complete medical records.
RN-Case Manager Senior Care Center Baptist Memorial Health Care CorpRN-Case Manager Senior Care CenterJackson, MSIn coordination with nursing, ancillary departments, social work, and the physician, monitor and ensure the treatment plan and steps to prepare for transition or discharge are completed as planned, gaps in care are avoided as well as duplicative or unnecessary services. Case Managers will apply systems, science, incentives, and information to improve healthcare practice and assist patients and their support systems to become engaged in a collaborative process designed to manage medical/social/mental health conditions more effectively.
RN-Case Manager Senior Care Center Baptist Memorial Health CareRN-Case Manager Senior Care CenterJackson, MSIn coordination with nursing, ancillary departments, social work, and the physician, monitor and ensure the treatment plan and steps to prepare for transition or discharge are completed as planned, gaps in care are avoided as well as duplicative or unnecessary services. Case Managers will apply systems, science, incentives, and information to improve healthcare practice and assist patients and their support systems to become engaged in a collaborative process designed to manage medical/social/mental health conditions more effectively.
RN Case Manager - Emergency Department - Nights - 7p-7a University of Mississippi Medical CenterRN Case Manager - Emergency Department - Nights - 7p-7aJackson, MSCollaborates closely with social workers, nurses, physicians, and other team members to address patients' immediate and long-term needs, including psychosocial support, community resources, and follow-up care. Evaluates patients for appropriateness of care and medical necessity, assesses and coordinates efforts to meet resource management goals, enhances patient outcomes, and monitors the cost-effectiveness of care.
NewCase Manager in Training Morgan & Morgan, P.A.Case Manager in TrainingJackson, MSThis employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights.
RN Case Manager - PRN University of Mississippi Medical CenterRN Case Manager - PRNJackson, MSTime Type: Part time FLSA Designation/Job Exempt: Yes Pay Class: Salary FTE %: 100 Work Shift: Benefits Eligibility: Grant Funded Job Posting Date: 03/05/2026 Job Closing Date (open until filled if no date specified): Performs and documents a comprehensive assessment for a specified group of patients whose diagnosis; procedures; and social, psychological, or financial needs indicate they would benefit from case management.
Case Manager, Registered Nurse (Oncology experience required) CVS Health CorpCase Manager, Registered Nurse (Oncology experience required)MS$54,095–$155,538 / yearApplies clinical judgment to the incorporation of strategies designed to reduce risk factors and barriers and address complex health and social indicators which impact care planning and resolution of member issues. A RN who resides in a compact state is required to have an active multistate license through the Nurse Licensure Compact (NLC), allowing practice across participating states with one license.
Case Manager - RN PRN Premium FMOL HealthCase Manager - RN PRN PremiumJackson, MSMeets with treatment team to provide utilization review information, discusses issues pertaining to continued stay, discharge, and aftercare plans, evaluates current financial resources, and discusses whether documentation reflects the need for continued stay and at what level of care is the most appropriate. Provides appropriate and timely information to third-party payors to facilitate financial outcomes and ensures patients are receiving an appropriate level of care; includes coordinating denials/appeals.
Case Manager - RN FMOL HealthCase Manager - RNJackson, MSGraduate from an accredited school of nursing, RN Minimum of two years clinical experience required Case management or Utilization management experience preferred Employee must demonstrate ability to recognize patients individual needs based on medical conditions, age (infants, pediatrics, adolescents, young adults, middle-aged and geriatric), limitations and planned procedures Requires oral and written communication skills; professional affiliations Current Mississippi RN license required. Meets with treatment team to provide utilization review information, discusses issues pertaining to continued stay, discharge and aftercare plans, evaluates current financial resources, and discusses whether documentation reflects the need for continued stay and at what level of care is the most appropriate.
Case Manager Immigration Bilingual Spanish The GEO Group IncCase Manager Immigration Bilingual SpanishPearl, MSIdentifies and maintains relationships with translation resources in the community, including private services, volunteers, universities, English as a Second Language (ESL) schools, NGOs, churches, and other organizations that might have resources to offer. Summary: Provides case management of Intensive Supervision Appearance Program (ISAP) participants from entry to release by administering the program's policies and procedures as defined by the Department of Homeland Security (DHS) contract.
NewTravel RN-Case Manager in Jackson, Mississippi Voyage HealthTravel RN-Case Manager in Jackson, MississippiJackson, MS$2,275–$2,394At Voyage Healthcare, we help connect nurses, therapists, and allied health pros with high-paying travel jobs at top-rated facilities across the U.S. With thousands of openings nationwide, you can earn up to $3,500+ per week (depending on your specialty, location, housing, and benefits)—all while making a real impact on the communities that need you most. We're hiring experienced RN-Case Manager for a 13-week contract in Jackson, Mississippi — earn up to ($2325 - $2447 per week) while providing essential care at a leading facility.
Nurse Case Manager II State of MississippiNurse Case Manager IIJackson, MS$55,741.31–$76,086.89 / yearThe Nurse Care Manager II is responsible for applying clinical nursing knowledge to appropriately review and approve Long Term Services and Supports (LTSS) applications including approving clinical eligibility for admission to long term care programs including the provision of services for Assisted Living (AL), Elderly and Disabled (E&D), Independent Living (IL), and Traumatic Brain Injury/Spinal Cord Injury (TBI/SCI) waivers. Participates in quality improvement activities, such as record reviews, in-person and telephone interviews of waiver participants, assisting with waiver renewals and evaluating performance measure data.
Case Manager - Registered Nurse CVS Health CorpCase Manager - Registered NurseMS$66,575–$142,576 / yearImplements and coordinates all case management activities relating to catastrophic cases and chronically ill members/clients across the continuum of care that can include consultant referrals, home care visits, the use of community resources, and alternative levels of care. Community Care Case Manager use a collaborative process of assessment, planning, facilitation, care coordination, evaluation, and advocacy for options and services to meet an individual's comprehensive health needs through communication and available resources to promote quality, cost effective outcomes.
NewMCIW Correctional Case Manager Team Lead State of MississippiMCIW Correctional Case Manager Team LeadRankin County, MS$36,624–$51,491.51 / yearTo be successful in this position, you will need to be highly organized, pay close attention to detail, follow MSPB AND MDOC Policies and Procedures, have good communication skills, and be able to meet deadlines. Supervisory-level professional case management work in which an employee manages case managers and other staff in a unit, including the recruitment, hiring, performance review, and training of employees.
NewRemote Pre-Litigation Case Manager: Personal Injury TopDog Law LLCRemote Pre-Litigation Case Manager: Personal InjuryJackson, MS$55,000–$75,000 / yearIdeal candidates will have 2–6 years of relevant experience, strong communication skills, and the ability to handle a high-volume caseload. This role offers the chance to work with a growing national firm, assisting in evaluating Personal Injury claims and preparing documentation for negotiations.
Pre - Litigation Case Manager, Mississippi TopDog LawPre - Litigation Case Manager, MississippiMississippiAssist attorneys and case managers in reviewing and assessing the merits of client’s Personal Injury claims by organizing, reviewing, and summarizing records, documents, and evidence to support early case evaluation and valuation. Maintain organized electronic case files, track deadlines and treatment progress, update case management systems, and ensure all pre-litigation milestones are met efficiently.
RN Case Manager getMed StaffingRN Case ManagerJackson, MSTraveling with GetMed Staffing offers the unique opportunity to gain diverse experiences, both personally and professionally. GetMed Staffing is searching for a strong Case Manager RN to assist our traveler-friendly client.
RN Case Manager- Heart of Hospice Jackson UnitedHealth Group IncRN Case Manager- Heart of Hospice JacksonJackson, MS$60,200–$107,400 / yearThe fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve.
RN Case Manager Bristol Hospice, LLCRN Case ManagerFlowood, MSAre you a Registered Nurse who thrives on providing compassionate, whole-person care-and wants to be more than just a caregiver, but a true advocate, companion, and comfort to patients and their families?. Bristol Hospice is a nationwide industry leader committed to providing a family-centered approach in the delivery of hospice services throughout our communities.
Project Manager - PM_Case Management Project Datasoft TechnologiesProject Manager - PM_Case Management ProjectJackson, MSRemoteProject scope: Courts is having a custom case management system built; this PM will work between the vendor building the system and Courts to keep the project on task. Project kick off will occur the first week of July 2026, contractor must be available to start by the last week of June in the event there are pre-kick off meetings.
NewRemote Pre-Litigation Case Manager: Drive Settlements TopDog LawRemote Pre-Litigation Case Manager: Drive SettlementsJackson, MSThe role includes preparing demand packages and providing client updates, contributing to high client satisfaction and favorable settlements.#J-18808-Ljbffr. The ideal candidate will have 2–6 years of experience and strong organizational skills to support attorneys with case documentation and client communications.
Assistant-Case Management Baptist Memorial Health Care CorpAssistant-Case ManagementJackson, MSCommunicates with Case Managers and Social Workers to optimize the utilization/case management processes. Participates in discharge planning activities in collaboration with Case Managers/Social Workers.
RN - Care Manager Community Health Systems IncRN - Care ManagerFlowood, MSCollaborates with interdisciplinary teams (IDT) to ensure effective communication and coordination of patient care, including identifying avoidable days and resolving care transition issues. The Care Manager - RN is responsible for coordinating and overseeing discharge planning, transitions of care, and case management activities to ensure optimal patient outcomes.
Local Case Management RN Job in Jackson, Mississippi Gifted HealthcareLocal Case Management RN Job in Jackson, MississippiJackson, MSCase Management RN job responsibilities include, but are not limited to: Pair patients with resources they need within or outside current facilities, finding affordable, efficient healthcare services that suit every patient’s unique medical condition . Case Management Nurses coordinate long-term individual care services beyond the bedside, providing long-term assistance to patients and family members to advocate for their quality care.
Community Based Care Managers CareSourceCommunity Based Care ManagersMS$56,430–$90,360 / yearEssential Functions: Engage the member and their natural support system through strength-based assessments and a trauma-informed care approach using motivation interviewing to complete health and psychosocial assessments through a health equity lens unique to the needs of each member that identify the cultural, linguistic, social and environmental factors/determinants that shape health and improve health disparities and access to public and community health frameworks. Job Summary: The Community Based Care Manager collaborates with members of an inter-disciplinary care team (ICT), providers, community and faith-based organizations to improve quality and meet the needs of the individual, natural supports and the population through culturally competent delivery of care and coordination of services and supports.
Appeals Officer Team Case Lead 6 MONTH REGISTER Department of the Treasury, USAppeals Officer Team Case Lead 6 MONTH REGISTERMS$147,945–$197,200 / yearExperience with tax issues including complex legal issues that arise from tax transactions (e.g., mergers, acquisitions, consolidations, statistical analysis, transfer pricing agreements, and foreign transactions); Experience preparing, examining or analyzing corporate business accounting functions to distinguish differences between financial statements generated in accordance with Generally Accepted Accounting Principles (GAAP) and those used for tax reporting purposes; Experience differentiating between the financial characteristics and tax implications of business entities (for example, reorganizations and restructuring) and ensuring entities are classified correctly; Experience in Corporate and Industry tax issues (such as: inventory valuation (LIFO,) transfer pricing agreements, corporate investments and revenue recognition, life insurance, property and casualty insurance, reallocation of corporate income); Experience in negotiating the resolution of tax disputes in situations with corporate consolidations, corporate mergers, and corporate foreign transactions. Specialized experience for this position includes: Experience with accounting principles and legal principles to resolve tax disputes of a corporate and complex nature; Experience that demonstrates knowledge of basic and intermediate accounting principles, theories and practices (for examples, mergers, acquisitions, consolidations, statistical analysis, transfer pricing agreements, foreign transactions) to analyze and interpret accounting books, records, or systems specifically to determine tax liabilities; Experience interpreting the tax law, applying litigation procedures, and evaluating the meaning of the statutes, regulations, court decisions, congressional intent and other interpretive sources.
2nd Shift Production Supervisor Case Welding Shop Hitachi Ltd2nd Shift Production Supervisor Case Welding ShopMSRemoteBy monitoring performance metrics and identifying opportunities for improvement you will play a key role in strengthening efficiency reducing waste and supporting cost‑effective operations. You will collaborate closely with cross‑functional partners to resolve equipment process and production challenges while helping to improve consistency across designs processes and materials.
Assistant Manager Guest Experience | Highland Village Lululemon Athletica IncAssistant Manager Guest Experience | Highland VillageJackson, MS$25.03–$33.87 / hourThe Assistant Manager, Guest Experience role is an essential part of the store leadership team, ensuring our team members and guests (i.e., customers) receive a quality experience in our stores every day. Support Store Manager in hiring and building a strong and diverse team that includes team members with various experiences, backgrounds, and skillsets to drive key results and performance.
Field Reimbursement Manager - Kidney (South Central - AR, MS, LA, TN) Vertex PharmaceuticalsField Reimbursement Manager - Kidney (South Central - AR, MS, LA, TN)MississippiCompliantly establish strong connections with key nephrology office personnel, including members of the care team and administrative staff responsible for prior authorizations and patient access to specialty medications, to support patient access to prescribed medications. At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations.
Program Construction Manager Explore DLB AssociatesProgram Construction ManagerBrandon, MississippiTravel is defined as physically leaving home on behalf of business activities including but not limited to client sites, meetings with other employees, meetings for business development purposes, running errands on behalf of the business, attending industry conferences, etc. Identify opportunities and lead the strategic use of technology, digital platforms, and AI-enabled tools to enhance efficiency through workflow automation, reduced manual effort, and improved accuracy in forecasting, documentation, reporting, and quality processes.
RN Care Manager-PRN Community Health Systems IncRN Care Manager-PRNBrandon, MSCollaborates with interdisciplinary teams (IDT) to ensure effective communication and coordination of patient care, including identifying avoidable days and resolving care transition issues. The Care Manager - RN is responsible for coordinating and overseeing discharge planning, transitions of care, and case management activities to ensure optimal patient outcomes.
RN Care Manager Molina Healthcare IncRN Care ManagerMSCompletes comprehensive assessments of members per regulated timelines and determines who may qualify for care management based on clinical judgment, changes in member health or psychosocial wellness and triggers identified in assessments. Develops and implements care coordination plan in collaboration with member, caregiver, physician and/or other appropriate health care professionals and member support network to address member needs and goals.
P&C Product Manager III, Product Innovation - Remote CSAA Insurance GroupP&C Product Manager III, Product Innovation - RemoteMSRemote$136,890–$152,100 / yearAlabama - Home Teleworkers, Alabama - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 21 more}. By partnering with cross-functional teams - including Design, Delivery, State Management, Distribution, Data Science, Technology, Actuarial, Legal, and Compliance - the Product Manager III envisions, builds, tests, and scales next-generation AI driven solutions that optimize efficiency and enhance customer and agent experiences.
NewSite Safety Manager GRAY CONSTRUCTIONSite Safety ManagerJackson, MSThis position requires travel as our projects are scattered throughout the United States and, in some cases outside of the U.S. The selected candidate can live anywhere in the USA, but would be required to travel to the project site per Gray's travel policy. Responsibilities include training team members; planning, assigning, and directing work; rewarding and disciplining team members; addressing complaints and resolving problems.
Account Manager II- Desk Based Sales Lumen Technologies IncAccount Manager II- Desk Based SalesWORKS FROM HOME, MSRemote$50,606–$67,473 / yearAs a desk-based position, with limited field engagement, this role will target mostly new logo acquisition and development through well-supported sales and prospecting motions, as well as assist in development of peers and newer team members when required. This advanced role is responsible for producing new sales and growing brand awareness within a defined territory by selling the Lumen portfolio of products, services and solutions.
Assistant Produce Manager Sullivans Marketplace GluckstadtAssistant Produce ManagerMadison, MSThe ideal candidate should be able to perform physical tasks like lifting heavy boxes and climbing ladders, work long hours standing on their feet, and provide excellent customer service in various areas, including both produce and floral. Department: Produce Department Job Status: Full Time FLSA Status: Non-Exempt Reports To: Manager Amount of Travel Required: None Job Type: Regular Positions Supervised: None Work Schedule: Flexible Schedule .
Senior Product Manager (Identity and Access Management) Akamai Technologies, Inc.Senior Product Manager (Identity and Access Management)Jackson, MS$139,300–$250,700 / yearFor US based candidates only - the base salary for this position ranges from $139,300 - $250,700/year; a candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. We have all kinds of development opportunities available, from programs such as GROW and Mentoring, to internal events like the APEX Expo and tools such as Linkedin Learning, all to help you expand your knowledge and experience here.
Territory Manager - Jackson MS Zoll Data Systems, Inc.Territory Manager - Jackson MSJackson, MSRemoteInternal candidates that do not meet the sales experience criteria above may be hired if they have demonstrated a sustained ability to meet the expectations of a sales role and have been in a sales support role for a minimum of 1 year OR have successfully performed within a Associate Territory Manager role. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world: LifeVest, the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death.
Manager, Global Product Analytics and Data Science Live Nation Entertainment IncManager, Global Product Analytics and Data ScienceMSThrough official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centers and theaters, Ticketmaster processes 550 million tickets per year across 35+ different countries. The Product Analytics team is rapidly evolving its capabilities across experimentation, predictive analytics, AI applications, and digital product strategy, helping shape the future of fan and client experiences through innovation and scalable analytics solutions.
Product Manager - ISO Insulation Amrize LtdProduct Manager - ISO InsulationMSRemoteSales Activation: Create the pulp for the sales engine-designing sales tools, technical training, and marketing content that drives lead generation and simplifies the complex technical benefits of ISO for contractors and specifiers. We're seeking a Product Manager - ISO Insulation who's ready to be part of a people-first company offering best-in-class products, exceptional training, and deep industry pride-all built to help our partners and team succeed.
Territory Manager - Jackson MS ZOLL MedicalTerritory Manager - Jackson MSJackson, MississippiRemoteInternal candidates that do not meet the sales experience criteria above may be hired if they have demonstrated a sustained ability to meet the expectations of a sales role and have been in a sales support role for a minimum of 1 year OR have successfully performed within a Associate Territory Manager role. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world: LifeVest , the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death.
Sr. Growth Manager - Energy Transition Market Development CLEAResult Consulting, Inc.Sr. Growth Manager - Energy Transition Market DevelopmentMS$130,000–$140,000 / yearThis individual leads cross-functional teams to design, launch, and refine offerings grounded in a customer-centric approach, ensuring solutions are shaped by customer needs, market dynamics, and real-world application. The Senior Growth Manager - Energy Transition Market Development is responsible for developing, scaling, and managing market-facing service offerings for distributed energy resources (DERs).
Site Manager Gray IncSite ManagerMSSince 1960, Gray has grown from a regional contractor to a nationally ranked industry leader, serving top domestic and international companies in the following markets: Manufacturing, Food & Beverage, Data Centers, Advanced Technology, and Distribution. Responsibilities include interviewing, hiring, and training team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints and resolving problems.
Engagement Manager, AI Practice Workday IncEngagement Manager, AI PracticeMS$129,000–$193,400 / yearExperienced in relationship management, with the ability to establish and nurture long-term partnerships with enterprise customers at all levels, including C-suite executives, fostering trust and collaboration that drive successful AI adoption and customer loyalty. You will serve as a trusted AI advisor to your customers' senior leaders, guiding them through AI transformation by implementing change management best practices, educating end users, and identifying, prioritizing, and deploying AI use cases that deliver measurable business value.
Senior Manager, Strategic Planning & Governance - Value-Based Services (VBS) CVS Health CorpSenior Manager, Strategic Planning & Governance - Value-Based Services (VBS)MS$67,900–$199,144 / yearDrive execution of VBC initiatives from problem identification through implementation and performance tracking; Coordinate across VBC Analytics, Network/Contracting, Clinical, Finance, and Market teams to drive aligned execution. This role partners closely with VBS leadership, National and Local market VBS teams, VBC Analytics, and operational stakeholders to drive the end-to-end execution of VBC initiatives.
Senior Manager, Medicare Strategic Communications CVS Health CorpSenior Manager, Medicare Strategic CommunicationsMS$67,900–$199,144 / yearThis role sits at the intersection of quality (Stars), pharmacy, clinical programs, sales and member engagement, partnering with internal stakeholders and external clients to design and optimize communications that improve adherence, member experience and Stars outcomes. Translate complex regulatory, clinical and pharmacy dynamics into clear, digestible language that resonates across segments (e.g., LIS, chronic patients, varying literacy levels) to reduce the operational friction inherent to Medicare and compel desired actions.