Maintain technical and professional knowledge by attending educational workshops and training, reviewing professional publications and books, establishing personal networks, participating in professional associations, and staying informed of any legal, policy and procedural changes relating to retail banking, sales, and customer service. Facilitate and/or participate in regularly scheduled meetings including morning huddles, monthly security meetings, sales meetings, and operational meetings, keeping staff informed of sales, products, operations, compliance, policy, procedure, and regulatory changes and updates.