Some of the various duties an Outlet Associate performs include: cashiering, sorting items and ensuring quality control, moving large items, sorting recyclables, providing general housekeeping and grounds maintenance, accepting donations (where applicable), and providing a high level of customer service. Customer Focus - Has the ability to see, comprehend and relate with customers in an impartial, unbiased yet effective and balanced manner; builds and maintains customer satisfaction with the products and services offered by the organization; provides excellent service to internal and external customers.