This position will monitor employee, Direct Care Worker (DCW), Direct Support Professionals (DSP), client/patient, branch, licensing, training, EVV, and operational compliance requirements and ensure that all required documentation is complete, current, properly maintained, and readily available for review. The expectation is that every employee file, client file, branch file, license, credential, training record, EVV report, and required regulatory document is maintained continuously at a level that would allow the agency to respond confidently to an audit or survey at any time.