Additional requirements for the role include:* High school diploma or GED* Customer service, cashier, or retail experience* Excellent communication and interpersonal skills* Work well independently and as member of a team* Ability to multitask* Able to pass a criminal background check and drug test* Adhere to all Company policies, procedures, and regulations* Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus* Sales background, a plus* Bilingual, a plus* No cost for TM only medical insurance when selecting BlueCross BlueShield EPO Plan. Other Customer Service duties include, but are not limited to:* Providing excellent customer service by greeting customers, interacting with customers in person and on the phone* Processing sales, loans, and extensions* Performing opening and closing store dutiesRequirements for the Customer Service Representative (Pawnbroker) role include:As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic.