RCM Application Management Support Team Lead Trident USA Health Services LLCRCM Application Management Support Team LeadMDOversee RCM applications to insure stable operations; update and maintain core business system master files and tables; maintain integrity and ongoing quality control of RCM configurations and reporting. ROLE: The RCM Application Management Support Team Lead is responsible for providing leadership and guidance to the RCM Application Management Support staff and assisting with day-to-day work flow of the department.
Payroll Support Associate Sunrise Senior Living LLCPayroll Support AssociateMcLean, VAHandle support tickets from ServiceNow (case management system) including moderate to complex questions related to paycheck, tax or other payroll information. Ability to coordinate with Payroll processing team to process off cycle pay adjustments, as well as other Human Resources (HR) teams when the issue requires cross-functional support.
Biomedical Equipment Support Specialist (Information Systems) U.S. Department of Veterans AffairsBiomedical Equipment Support Specialist (Information Systems)Washington, DC$106,895–$138,967 / yearPhysical Requirements: Heavy lifting, 45 pounds and over; Heavy carrying, 45 pounds and over; Straight pulling (2 Hours); Pulling hand over hand (2 Hours); Pushing (2Hours); Reaching above shoulder; Use of fingers; Both hands required; Walking (4 Hours); Standing (4 Hours); Crawling (4 Hours); Kneeling (4 Hours); Repeated bending (4 Hours); Climbing (use of legs and arms); Both legs required; Ability for rapid mental ad muscular coordination simultaneously; Depth perception. The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidates abilities; and assist a hiring manager with making a final selection for a position.
Support Services Specialist (OA) NF-04 Department of the ArmySupport Services Specialist (OA) NF-04Aberdeen Proving Ground, MD$70,000–$80,000 / yearGVMP employees work closely with both Military Veterinary Medical Officers and civilian Veterinarians to provide quality healthcare to privately owned animals and deliver the highest level of customer service while adhering to federal and state guidelines and regulations. Army NAF employment can provide a sense of pride and fulfillment, as youll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defenses overall mission.
Technical IT Support Specialist - Staff (Job 1406) DLHTechnical IT Support Specialist - Staff (Job 1406)Bethesda, MarylandOur experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools – including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more. Using an IT ticket system, responsible for receiving and tracking trouble tickets, updating open tickets appropriately with actions/steps taken; working them to completion and/or re-assigning them to a technical specialist for action, and closing out with the customer and in the ticketing system.
Clinical Support Supervisor (Hybrid) Blue Cross and Blue Shield AssociationClinical Support Supervisor (Hybrid)Baltimore, MD$62,280–$128,453 / yearCollaborates with members and/or family members, health care providers, community resource partners, and internal clincial and non-clinical colleagues to ensure effective service delivery and integration of member focused activities whether in Care Management, Utilization Review and/or Appeals functional areas. Maintains and improves clinical support operations by monitoring departmental and system performance; identifying and resolving problems; supervising process improvement and quality assurance programs; and supervises the process of conducting and following up on internal or external audits.
NewField Support Representative Procept Biorobotics CorpField Support RepresentativeDCIt continues with our one-of-a-kind management program designed to build the best managers in the industry, where our people managers across functions come together to exchange ideas and grow, as both managers and learners, in an environment that challenges, supports and broadens. It starts with our live induction program that serves as an incubator for cross-functional team building, an immersion in Procept's history, jam-packed interactive sessions with executive leadership and a crash-course in the mission and purpose of what we do.
Customer Support Manager Subtle Medical IncCustomer Support ManagerWashington, DCRemoteThis role is responsible for delivering exceptional customer service by troubleshooting technical issues, resolving customer inquiries, and collaborating across multiple teams to ensure successful outcomes. Today, our solutions are deployed on over 1,000 scanners worldwide, supporting hospitals and imaging centers in delivering faster scans, improved diagnostic quality, and better patient care.
Medical Billing Assistant - Entry Level VitalsearchgroupMedical Billing Assistant - Entry LevelBaltimore, MarylandThe Medical Billing Assistant will help prepare and review insurance claims, assist with basic billing and coding tasks, update patient and insurance information, and support the administrative workflows that help keep clinical operations running smoothly. This person should be comfortable learning billing and coding processes, communicating with patients professionally, and maintaining accuracy when working with claims, records, and confidential information.
New["Customer Service Representative","Customer Service Representative"] Family Choice Aco LLC["Customer Service Representative","Customer Service Representative"]WestminsterKey Responsibilities: Patient Assistance and Support: Respond to inbound calls, emails, and other communications from Commercial, Medi-Cal, and Medicare patients, addressing their inquiries regarding healthcare services, benefits, and claims. Job Summary: The Customer Relations Specialist is responsible for providing exceptional support and service to patients, medical providers, and other stakeholders within the Independent Practice Association (IPA).
Program Manager Goldbelt IncorporatedProgram ManagerBethesda, MDThis role serves as the primary liaison between the Contractor and the Government, ensuring contract compliance, adequate staffing coverage, high-quality customer service, and efficient support of the NIH Clinical Centers patient care and clinical research mission. Summary: The Program Manager is responsible for overseeing all operational, staffing, and administrative functions supporting the NIH Clinical Center Medical Support Assistant (MSA) services contract.
Customer Engagement Advocate II (Customer Service) Lumen Solutions Group, Inc.Customer Engagement Advocate II (Customer Service)Baltimore, MDRemoteWe are seeking a Customer Engagement Advocate II to provide exceptional customer service and support to members, providers, and brokers in a fast-paced healthcare call center environment. This role is responsible for handling inquiries related to benefits, claims, eligibility, billing, and healthcare products while ensuring a positive customer experience.
Medical Equipment Operations Customer Service Rotech Healthcare Inc.Medical Equipment Operations Customer ServiceGlen Burnie, MarylandYou’ll play a key role in ensuring patients receive the medical equipment and respiratory therapies they need by managing intake, verifying insurance, and coordinating services across multiple locations. OVERVIEW: Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment.
NewMedical Equipment Customer Service Representative (Lanham) Rotech Healthcare Inc.Medical Equipment Customer Service Representative (Lanham)Glen Burnie, MarylandWith hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.
Data Entry Specialist Lumen Solutions Group, Inc.Data Entry SpecialistWashington, DCThe ideal candidate will possess strong computer skills, excellent communication abilities, and the capability to efficiently navigate multiple systems simultaneously. We specialize in professional IT consulting services, IT Staffing, Business/IT Strategy, Business Process Blueprints, Enterprise Architecture, Enterprise Transformation.
Director of Professional Services Sheppard Pratt CareersDirector of Professional ServicesTowson, MarylandExcellent interpersonal, communication, and relationship-building skills, with the ability to collaborate effectively with executive leadership, physicians, advanced practice providers, operational leaders, Human Resources, Legal, and other key stakeholders. Partner with medical directors, service line leaders, Human Resources, and executive leadership to identify staffing needs, forecast workforce demands, and develop recruitment priorities.
Customer Service Representative Craig Mader Insurance AgencyCustomer Service RepresentativeGambrills, MD$35,000–$50,000 / yearAs a Customer Service Representative, you will be the first point of contact for clients, addressing inquiries, resolving issues, and ensuring a high level of customer satisfaction. Communication Skills: Excellent verbal and written communication skills to effectively interact with clients and team members.
Learning & Development Specialist (Claims Trainer / Customer Service Trainer) Lumen Solutions Group, Inc.Learning & Development Specialist (Claims Trainer / Customer Service Trainer)Baltimore, MDThe ideal candidates will have strong Instructor-Led Training (ILT) experience, exceptional presentation and facilitation skills, and the ability to effectively train both virtually and in person. CareFirst BCBS is seeking two Learning & Development Specialists to design and deliver engaging training programs for adult learners in a corporate healthcare environment.
Administrative Assistant Ultimate Staffing ServicesAdministrative AssistantNottingham, Maryland$19–$21 / hourThe ideal candidate will have strong communication skills, experience providing customer service, proficiency with Microsoft Excel, and the ability to manage multiple tasks while maintaining a high level of accuracy. Previous administrative experience is preferred, and candidates with experience in healthcare, insurance, benefits, HR, or other service-focused environments are encouraged to apply.
Pi&I Specialist- Business Greater Baltimore Medical CenterPi&I Specialist- BusinessTowson, MD$89,456.67–$161,022 / yearLeadership style and characteristics necessary to effectively perform in this role include: systems-thinking; innovation mindset; collaborator; ability to work with and lead effective teams; excellent communication; humility; trust across multiple disciplines; passionate about continuous improvement and providing high quality value added customer service: deep empathy for end users. Under the direction of the Director of Performance Improvement & Innovation, the Performance Improvement and Innovation Organizational Specialist is responsible for designing, deploying and integrating evidence-based methodologies, tools and approaches to enable an organizational learning culture of continuous improvement.