Program Support Assistant U.S. Department of Veterans AffairsProgram Support AssistantWashington, DC$45,409–$59,031 / yearSpecialized experience includes: Provide exceptional customer service, serve as an independent advisor of health benefits, verifying eligibility/entitlement for benefits of all applicants, enters data and information including demographic, health insurance, and income information into the Veteran Enrollment System; review reports, records statistical computations for accuracy, Operate computer systems and applications such as Microsoft applications, and various necessary internal software applications to accurately enter or extract information following HIPAA, FOIA, and ROI laws and regulations; completes administrative functions including filing, scanning, faxing, and/or other applicable documentation in the electronic healthcare record, Greets and receives applicants; provides counseling regarding patients financial obligations relative to care they will receive based on established VHA directives, law, rules, policies and/or regulations for eligibility and entitlement of various benefits, Provides the Veteran with "New Patient Orientation" including assisting with scheduling of initial appointment with Primary Care provider at the medical center, Generate Veteran ID cards within Veterans Health Identification Card (HIC) system for eligible Veterans, Travel to areas in the catchment area to assist in outreach programs assisting with counseling veterans, their dependents, and their beneficiaries, Collaborate with internal and external stakeholders, Assess enrollment data processing reports, Generate and monitor enrolled patient data base information for accurate health insurance data, Review reports, resolve discrepancies in administrative data that would prevent transmission of encounters, Administratively support and collaborate with clinical and scheduling staff. Operates computer systems and applications, such as Vista, CPRS, Microsoft applications, and various necessary internal software applications to accurately enter or extract information following HIPAA, FOIA and ROI laws and regulations; completes administrative functions including filing, scanning, faxing, and/or other applicable documentation in the electronic healthcare record.
Customer Support Rep II, Evening Shift, Imaging and Cardiovascular Services Shady Grove Adventist HospitalCustomer Support Rep II, Evening Shift, Imaging and Cardiovascular ServicesRockville, MD$18.40–$23.48 / hourNicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.). Shady Grove Medical Center seeks to hire an experienced Customer Service Support Rep ll for our Imaging and Cardiovascular Services Department who will embrace our mission to extend God's care through the ministry of physical, mental, and spiritual healing.
NewADMINISTRATIVE SUPPORT ASSISTANT (OA) U.S. Department of DefenseADMINISTRATIVE SUPPORT ASSISTANT (OA)Washington, DC$56,715–$73,731 / yearFOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Time-in-grade documentation: If you are applying for a higher grade and your SF-50 has an effective date within the past year, it may not clearly demonstrate you meet the one year time-in-grade requirement so you will need to provide an SF-50 which clearly demonstrates you meet the time-in-grade requirements (examples of appropriate SF-50s include Promotions, Within-grade Grade/Range Increases, and SF-50s with an effective date more than one year old).
Program Support Coordinator Universal Pro Care IncProgram Support CoordinatorOwings mills, MDFull timeThe Program Supports Coordinator serves as a key liaison between individuals receiving services, families, direct support professionals, community partners, and agency leadership to ensure high-quality, person-centered care and compliance with applicable regulations. Universal Pro Care Inc. is seeking a dedicated and detail-oriented Program Supports Coordinator to assist with the coordination, implementation, and oversight of services for individuals with intellectual and developmental disabilities.
Customer Support Rep II, Evening Shift, Imaging And Cardiovascular Services Adventist HealthCareCustomer Support Rep II, Evening Shift, Imaging And Cardiovascular ServicesRockville, MD$18.40–$23.48 / hourNicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.). Shady Grove Medical Center seeks to hire an experienced Customer Service Support Rep ll for our Imaging and Cardiovascular Services Department who will embrace our mission to extend God's care through the ministry of physical, mental, and spiritual healing.
Physician Support Specialist Trinity HealthPhysician Support SpecialistSilver Spring, MD$29.38–$45.54 / hourSupports and partners with key customers including but not limited to; physician services, finance, payroll, legal, operational leaders, and providers through contract management activities, payment reconciliation, compliance monitoring, maintenance of provider records, and manages payment related tasks, including tracking payments, reconciling invoices, and ensure timely disbursements in alignment with contract terms. Holy Cross Hospital, in Silver Spring, is one of the largest hospitals in Maryland, and Holy Cross Germantown Hospital is the first hospital in the nation built on a community college campus, enhanced by an educational partnership.
Medical Support Assistant (Advanced) - Community Care U.S. Department of Veterans AffairsMedical Support Assistant (Advanced) - Community CareDC$47,449–$61,684 / yearExperience is defined as experience that includes, but is not limited to: scheduling, canceling, re-scheduling patients appointments and/or consults; entering no-show information; monitoring the electronic wait list; preparing for clinic visits; monitoring both inpatient and outpatient appointments for areas of responsibility; ensuring encounter forms are completed in order to obtain appropriate workload credit; verifying and updating demographics and insurance information; processing all emergency and non-emergency transfers to other VA facilities or private hospitals; performing basic eligibility, co-pays and pre-authorization requirements for specific coverage (i.e., TRICARE, sharing agreements, etc.). (b) Advanced knowledge of policies and procedures associated with interdisciplinary coordinated care delivery and/or care in the community operational activities that affect patient flow, and patient support care administrative functions to include, but not limited to appointment cycles, outside patient referrals, follow-up care, overbooking, provider availability, etc.
Remote Customer Service & Client Support Agent – Work From Home The Gainey AgencyRemote Customer Service & Client Support Agent – Work From HomeBaltimore, MDRemoteWe are seeking individuals who are motivated, coachable, and interested in a flexible work-from-home opportunity within the financial services industry. Must be authorized to work in the U.S. Ability to obtain a state life insurance license (training provided; licensing costs may apply).
Advanced Medical Support Assistant - Float Pool U.S. Department of Veterans AffairsAdvanced Medical Support Assistant - Float PoolDC$45,832–$59,581 / yearA/MSAs at this level] develop and/or maintain effective and efficient communication with the patient, interdisciplinary [coordinated care delivery model teams, VA medical centers, and other agencies (e.g., assist with communications during the inpatient to outpatient discharge; communicate with non-VA medical facilities; prepare correspondence to notify patients of normal lab results, manage a system for follow-up care such as consults, tests, etc.). (b) Advanced knowledge of policies and procedures associated with interdisciplinary coordinated care delivery and/or care in the community operational activities that affect patient flow, and patient support care administrative functions to include, but not limited to appointment cycles, outside patient referrals, follow-up care, overbooking, provider availability, etc.
NewLead Medical Support Assistant-Mental Health Integrated Clinical Community U.S. Department of Veterans AffairsLead Medical Support Assistant-Mental Health Integrated Clinical CommunityWashington, DC$62,655–$81,453 / yearAdvanced knowledge of policies and procedures associated with interdisciplinary coordinated care delivery and/or care in the community operational activities that affect patient flow, and patient support care administrative functions to include, but not limited to appointment cycles, outside patient referrals, follow-up care, overbooking, provider availability, etc. Demonstrated Knowledge, Skills, and Abilities (KSAs): Candidates must demonstrate all of the KSAs below: Advanced knowledge of the technical health care process (including, but not limited to, scheduling across interdisciplinary coordinated care delivery and/or care in the community models and patient health care portals) as it relates to access to care.
NewAdvanced Medical Support Assistant - Incentive May Be Authorized U.S. Department of Veterans AffairsAdvanced Medical Support Assistant - Incentive May Be AuthorizedDC$53,892–$70,060 / yearSpecialized Experience: one year of specialized experience (equivalent to the GS5 grade level) in an advanced or complex clinical setting utilizing numerous advanced patient care systems, scheduling appointments across multiple clinics and coordination of services among a diverse team of medical providers and clinics to include outside agencies, advanced knowledge of medical terminology, advanced knowledge of the technical health care processes, policy and procedures as it relates to coordination of care. If selected, to meet the basic requirement of high school education or equivalent and prior to a firm job offer being extended, applicants must provide one of the following as verification of the education requirement if not covered under the grandfathering provision: Copy of high school diploma OR high school transcript (unofficial or official) OR GED Certificate OR homeschooling completion OR proficiency certificate issued by a State or Territorial Board or Department of Education OR college transcript (official).
Outpatient Clinics Support Coordinator, Variable Part-Time Day Shift, Center For Fitness And Health Adventist HealthCareOutpatient Clinics Support Coordinator, Variable Part-Time Day Shift, Center For Fitness And HealthRockville, MD$21.55–$28.87 / hourNicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.). Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing.
Administrative Support Specialist U.S. Department of DefenseAdministrative Support SpecialistBethesda, MD$70,623–$91,815 / yearFOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Time-in-grade documentation: If you are applying for a higher grade and your SF-50 has an effective date within the past year, it may not clearly demonstrate you meet the one year time-in-grade requirement so you will need to provide an SF-50 which clearly demonstrates you meet the time-in-grade requirements (examples of appropriate SF-50s include Promotions, Within-grade Grade/Range Increases, and SF-50s with an effective date more than one year old).
Outpatient Clinics Support Coordinator, Day Shift, Center for Fitness and Health Shady Grove Adventist HospitalOutpatient Clinics Support Coordinator, Day Shift, Center for Fitness and HealthRockville, MD$21.55–$28.87 / hourNicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.). Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing.
IT Support Technician Samsung SDS AmericaIT Support TechnicianRockville, MDTicket Queue Management: Actively monitor and manage the IT ticketing queue (e.g., ServiceNow, Jira Service Desk), ensuring incidents are accurately categorized, documented, and resolved within SLA targets. We enable our customers in government, financial services, healthcare, and other industries to drive business in a hyper-connected economy helping them to increase productivity, safeguard assets, and make smarter decisions.
Medical Support Program Manager Terrestris Global SolutionsMedical Support Program ManagerBethesda, MD$80,000–$90,000You will supervise medical support staff, coordinate patient scheduling and records processes, ensure compliance with NIH policies, and improve workflow and customer service for patients, providers, and research teams. Rooted in the USMC values of honor, courage, and commitment, Terrestris seeks to deliver extraordinary value to the American people by helping the Government become more efficient and effective.
Technical IT Support Specialist - Staff Job 1406 DLH Holdings Corp.Technical IT Support Specialist - Staff Job 1406Bethesda, MD$57,000–$61,000 / yearOur experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools - including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more. Using an IT ticket system, responsible for receiving and tracking trouble tickets, updating open tickets appropriately with actions/steps taken; working them to completion and/or re-assigning them to a technical specialist for action, and closing out with the customer and in the ticketing system.
Technical IT Support Specialist - Staff (Job 1406) DLH Holdings Corp.Technical IT Support Specialist - Staff (Job 1406)Bethesda, MD$57,000–$61,000 / yearOur experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools - including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more. Using an IT ticket system, responsible for receiving and tracking trouble tickets, updating open tickets appropriately with actions/steps taken; working them to completion and/or re-assigning them to a technical specialist for action, and closing out with the customer and in the ticketing system.
Support Services Specialist U.S. Department of Veterans AffairsSupport Services SpecialistWashington, DC$89,508–$116,362 / yearMINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below: GS-12 Grade Level: Basic Requirement/Individual Occupational Requirement (IOR):In order to be found qualified, applicants must meet the Individual Occupational Requirement below: One year of specialized experience equivalent to at least the next lower level (GS-11) in the normal line of progression that demonstrated knowledge of the methods and procedures for providing or performing a variety of functions and services applicable to the position to be filled; ability to plan, organize, and control work involving diverse activities; ability to gain cooperation and coordinate the work of others; and skill in oral and written communications. Performs property management duties such as equipment needs analysis, maintaining records (on service received, service deficiencies, equipment received and excessed, etc.), establishing repair and replacement parameters, conducting periodic inventories, providing detailed analyses on forecasted usage rates, and/or disposing of excess property.
Physician Support Specialist Trinity Health CorporationPhysician Support SpecialistSilver Spring, MD$29.38–$45.54 / hourSupports and partners with key customers including but not limited to; physician services, finance, payroll, legal, operational leaders, and providers through contract management activities, payment reconciliation, compliance monitoring, maintenance of provider records, and manages payment related tasks, including tracking payments, reconciling invoices, and ensure timely disbursements in alignment with contract terms. Holy Cross Hospital, in Silver Spring, is one of the largest hospitals in Maryland, and Holy Cross Germantown Hospital is the first hospital in the nation built on a community college campus, enhanced by an educational partnership.