Working closely with Engineering, Design, Data, Clinical, Operations, Finance, Marketing, and Network Management teams, the Director will develop scalable products and workflows that balance near-term business priorities with long-term platform growth, using data and customer insights to drive measurable improvements in conversion, engagement, retention, operational efficiency, and customer outcomes. The Director of Product Management - Membership will lead the strategy, development, and growth of CareScout's membership platform, a consumer-focused offering designed to help individuals and families navigate aging, caregiving, wellness, and long-term care needs.