Report Participant Progress: Provide detailed verbal and written updates regarding participant progress, behavioral health concerns, crisis indicators, safety risks, medical concerns, and other significant observations to the Shift Coordinator, Program Manager, clinical staff, nursing staff, or other designated personnel. The Behavioral Health Technician provides direct participant support, observation, safety monitoring, behavioral health assistance, crisis de-escalation, and documentation within Gulfstream Goodwill Industries Residential Housing Resource Centers serving individuals and families experiencing homelessness.