Coordinate quarterly BLU Print appeals by tracking cases in Smartsheet, researching supporting evidence, preparing and presenting appeal packets, obtaining required signatures, and retaining final records in Smartsheet, SmartVault, and other approved systems. What you'll be doing: Serve as a primary representative for Dealer Retail Incentives, providing daily phone and email support to dealers, Field Sales, and internal stakeholders regarding program requirements, eligibility, points, payments, and discrepancies.