Leverage operational, clinical, and financial data to identify performance gaps, establish clear expectations, and drive measurable improvements in access, productivity, efficiency, quality, and patient experience; develop and monitor key performance indicators, dashboards, and performance reports in partnership with Data and Clinical Quality Operations teams. The COO will evaluate traditional operating models, identify opportunities to improve productivity and access, and lead the implementation of new approaches to care delivery, staffing, scheduling, workflows, and technology that improve efficiency while preserving a high-quality patient and provider experience.