Analytical Thinking, Claims Processing, Collision Investigations, Collision Reconstruction, Critical Thinking, Decision Making, Evidence Gathering, Fraud Investigations, Information Collection, Insurance Claims Investigations, Insurance Investigation, Researching, Special Investigations, Surveillance Operations, Surveillance Techniques, Time Management, Witness Interviewing. The individual performs a thorough investigation including (1) conducting background searches, scene investigations, and clinic inspections; (2) taking recorded statements; (3) reviewing and analyzing medical notes, bills and property damage; and (4) conducting witness interviews and social media searches.