Senior Product Manager, B2B Service Customer & Partner Portals TransUnionSenior Product Manager, B2B Service Customer & Partner PortalsChicago, IL$112,500–$187,500 / yearThis individual contributor role will report to Director of Salesforce B2B Service Governance and will partner closely with Care and Servicing, Sales Support, Product, Client Success, Technology, Analytics, and partner-facing teams to define and deliver portal experiences that reduce service friction, improve transparency, increase self-service adoption, and drive measurable business outcomes. Manage roadmap priorities, backlog enrichment, sprint planning, release readiness, stakeholder demos, adoption planning, and post-release measurement in partnership with Salesforce administrators, developers, architects, UX/design, analytics, security, and delivery teams.
Customer Success Associate Wolters KluwerCustomer Success AssociateChicago, IL$37,700–$63,200 / yearProvide consultative customer service; help to determine customer goals, compliance challenges, and business needs, while utilizing product and industry knowledge to provide solutions and initiate orders crucial to corporate legal compliance. Strongly preferred minimum of two year of business-to-business (B2B) client/customer service experience; preferably consultative customer service experience working within the banking, insurance, hospitality, retail and/or legal industry.
Customer Experience Team Member pewagCustomer Experience Team MemberBolingbrook, IllinoisResolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. Attracts potential customers by answering product and service questions, and suggesting information about other products and services.
Service Representative SofiveService RepresentativeChicago, IllinoisYou will engage with customers, provide information on our products and services, drive sales, resolve issues, and maintain positive relationships with patrons. Provide administrative and clerical support for the management team, including word processing, coordinating reception paperwork, and database maintenance.
Associate Customer Portal Specialist Oil-DriAssociate Customer Portal SpecialistChicago, ILAbout UsOil-Dri Corporation of America is a leading manufacturer and supplier of specialty sorbent products for consumer and business-to-business markets that has been voted as a Top 100 workplaces in the Chicago Tribune. In this role, you will be responsible for efficiently managing and inputting data into customer portals, ensuring accuracy and timely processing of information related to orders, shipments, and invoices.
Customer Service Rep Cristine ToczekCustomer Service RepWorth, IllinoisWe're moving quickly, looking across our businesses and brands, and taking bold steps to serve our customers' evolving needs better. You will apply insurance knowledge and sales skills to increase the customer’s understanding of the value of insurance and cultivate long-term relationships with trusted advice.
Customer Service Coordinator – Travel Support Enchanted Horizons TravelCustomer Service Coordinator – Travel SupportHammond, IndianaThis role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process. We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience.
Customer Service Representative SonocoCustomer Service RepresentativeArlington Heights, Illinois$51,040–$57,420 / yearFrom a small family business to a multi-billion-dollar global company, Sonoco has been changing the face of products and packaging since 1899 — all while keeping the heart of “People Build Businesses” alive. You will manage complex customer issues – analyze causative factors and determine resolution while ensuring cooperation with internal partners through status communication, effective explanation of needs and desired outcome.
Veterinary Client Service Representative Thrive Pet HealthcareVeterinary Client Service RepresentativeHoffman Estates, IL$18–$20 / hourToday, its network of 360+ primary, emergency, and specialty hospitals across the U.S. cares for pets of all ages and health needs, while portfolio companies provide tools and technology that help veterinary teams work smarter and deliver better care. For pet owners, convenient solutions such as a mobile app, Thrive Plus membership, HereFurYou Helpline, online booking, and flexible financial options make accessing quality care simpler- giving families the peace of mind their pets deserve.
THIRD PARTY BILLING AND FOLLOW UP REPRESENTATIVE - PATIENT FINANCIAL SERVICE Cook County GovernmentTHIRD PARTY BILLING AND FOLLOW UP REPRESENTATIVE - PATIENT FINANCIAL SERVICEChicago, ILMaintains compliance with all billing and collections practices and regulations set forth by local and federal government and any other governing agencies to include but not limited to Center for Medicaid & Medicare Services (CMS), American Health Information Management Association (AHIMMA), Health Insurance Portability and Accountability Act (HIPAA), etc. This includes but is not limited to the following policies and procedures: complying with Personal Protective Equipment requirements, hand washing and sanitizing practices, complying with department specific engineering and work practice controls and any other work area safety precautions as specified by hospital wide policy and departmental procedures.
Customer Service Representative - (bi-lingual Spanish) NTT DATA Services, LLCCustomer Service Representative - (bi-lingual Spanish)Chicago, IL$30,613–$42,477 / yearMust remain fully engaged in the role by staying current on all project and team communications, regularly reviewing email and internal updates, and communicating clearly and effectively with all project stakeholders. Remote employees may be required to report onsite at any time for business needs, including but not limited to equipment replacement, equipment repair, retraining, performance remediation, compliance review, or operational requirements.
Customer Service Representative Ashley Furniture Industries IncCustomer Service RepresentativeNaperville, IL$16–$19 / hourSales Order Support: Assist with processing sales orders accurately and efficiently, ensuring all required documentation is complete, and proper approvals are obtained before finalizing transactions. Technology & Systems: Utilize point-of-sale systems, retail management software, Microsoft Office Suite, and other business tools to perform job duties efficiently and accurately.
Customer Service Lead ArsenaultCustomer Service LeadChicago, IllinoisThe Lead Customer Service Specialist: Direct-to-Consumer is responsible for leading the daily workflow of the direct-to-consumer customer service business and serving as a subject matter expert, while interfacing directly with both customers and internal business partners, training and coaching customer service team members, and resolving customer issues. Coaching and assisting Customer Service Specialists and temporary hires to manage workflow across all direct-to-customer programs and to ensure efficiency and accuracy of all agents in resolving product or service problems, while at the same time maintaining personal work efficiency and accuracy.
Customer Service Representative - State Farm Agent Team Member Michael Johnson - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberChicago, ILFull timeAs a Customer Service Representative - State Farm Agent Team Member with Michael Johnson - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Representative Workoo TechnologiesCustomer Service RepresentativeChicago, IllinoisYou'll be actually called to investigation complicated concerns referring to member prescribed and/ or drug store benefits around several databases which needs fluency in personal computer navigation and toggling while with confidence and compassionately engaging along with the customer. Understanding with computer and Windows personal computer applications, which includes the capacity to navigate and also know brand new and also complicated personal computer body applications.
Customer Service Supervisor PetSuitesCustomer Service SupervisorSchaumburg, IllinoisNVA Pet Resorts is part of National Veterinary Associates (NVA) — the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. Create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.
Customer Service Representative Keurig Dr Pepper IncCustomer Service RepresentativeNORTHLAKE, ILAdditionally, the Telesales Representative should be a skilled communicator with the ability to unlock and understand business needs of retail Customers, translate product features into benefits, overcome selling objections, and provide resolution to Customer inquiries and issues. Provide other, non-selling Customer Service support including: responding to CDE service issues when raised during the sales call, receiving and transferring external Customer Service calls, and providing order delivery feedback when requested.
Customer Service Represenative Inteplast Group CorpCustomer Service RepresenativeWaukegan, ILPOSITION OBJECTIVE: Responsible for interacting with customers, warehouse, brokers and sales staff regarding orders and deliveries. If you need a reasonable accommodation for any part of the employment process, please contact us by email at applicantaccommodation@inteplast.com and let us know the nature of your request and your contact information.
NewEnrollment/Billing Senior Representative - Evernorth Health Services - Remote The Cigna GroupEnrollment/Billing Senior Representative - Evernorth Health Services - RemoteILRemote$20–$30 / hourThe Payer Solutions Operations billing team is seeking an Enrollment/Billing Representative who will be responsible for providing billing and collections support to new and existing accounts and will manage a book of TPA business with responsibility for tasks such as: reconciling group accounts, creating special charge invoices, researching payment and census issues, requesting refunds, and tracking and resolving delinquency issues. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Customer Care Technical Analyst Workoo TechnologiesCustomer Care Technical AnalystChicago, IllinoisRemoteThe Customer Care Technical Analyst will be responsible for front-line customer care technical support of the Northpointe Suite, troubleshooting, and first-stage investigative work required to progress customer issues to resolution. Utilize published resources and established escalation paths to solve routine software and hardware issues of limited scope and complexity.