REQUIRED QUALIFICATIONS: 5+ years general liability claim handling experience; Consultant: Experience with commercial general liability claims; Specialist: Experience with environmental or other latent injury claims or claims under affirmative pollution coverages; Experience in handling affirmative/defensive risk transfer; including additional insured tenders; Strong to Excellent verbal and written communication skills; Strong to Excellent analytical and critical thinking ability; Ability to present in a roundtable setting with a well-reasoned and analytical evaluation; Superior customer service skills and active listening skills; Proven track record of prioritizing and managing multiple responsibilities; Proven track record of effective negotiations/settlement of high-value general liability claims; Demonstrated negotiation and conflict resolution skills; Proficiency with MS Office, especially Word and Excel; Proficiency handling litigated claims; Active Property & Casualty State Insurance Adjuster license or ability to obtain licensing within 3 months of hire. The Claim Specialist and Claim Consultant roles are advanced claim handler positions within the ENVIRONMENTAL unit of The Hartford's Complex Claims Unit (CCU), responsible for the management of various complex claims brought against The Hartford's insureds.