Principal Technical Program Manager, Amazon Customer Service Amazon.com IncPrincipal Technical Program Manager, Amazon Customer ServiceSeattle, WAThe organization owns the end-to-end CS experience strategy spanning all customer use cases, manages the unified intake point for new program launches requiring CS support, and owns the content strategy to empower both self-service and associate experiences with accurate, comprehensive knowledge. Service Design also builds critical technical products including a scalable policy management system and surprise-and-delight customer engagement experiences, while leading the technical program management function that assesses initiative complexity and routes work across CS teams.
Sr. UX Conversation Designer, Amazon Customer Service Amazon.com IncSr. UX Conversation Designer, Amazon Customer ServiceSeattle, WAWe own the voice, tone, and conversational experience of numerous Amazon customer-facing and associate-facing products, from the conversational AI bots that assist customers with their orders, to the app and web interfaces our Amazon associates use to solve customer issues. Every day will be different, but you"ll work with UX research, design, product, and tech partners on long-term initiatives, short term features, and the occasional quick turnaround project to improve chatbot workflows and user interfaces, all informed by quantitative or qualitative data.
Customer Engineer, Platform, Mountain West Google LLCCustomer Engineer, Platform, Mountain WestSeattle, WAWe focus on helping United States public sector institutions accelerate their digital transformations, and we continue to make significant investments and grow our team to meet the complex needs of local, state and federal government and educational institutions. Combine sales, programming, and solutions architecture expertise to prove the value of Google Cloud Platform across the portfolio through complex demos, pilots and in-depth workshops.
Senior Manager, Operational Excellence, Amazon Customer Service Amazon.com IncSenior Manager, Operational Excellence, Amazon Customer ServiceSeattle, WAIn this role, your team will own highly strategic and critical business operations products and processes end-to-end and help ensure alignment across a set of senior stakeholders, including the head of CS. The Organizational Enablement team within Amazon Customer Service is an organization made up of a diverse suite of functions dedicated to ensuring our Customer Service team runs smoothly and delivers for customers.
Sr. Economist, Amazon Customer Service Amazon.com IncSr. Economist, Amazon Customer ServiceSeattle, WAThe ideal candidate will work with engineers and applied scientists to design models that leverage large scale and unstructured data, design scalable agents for non-tech CS partners to understand the impact of their actions, and propose mechanism designs to robustly match customers to our services. Work with teammates to apply economic methods to business problems, e.g., identify the appropriate research question and identification strategy, write code to estimate heterogeneous treatment effects or conduct experiment analysis, write and present a document with findings to business leaders.
Senior Software Development Engineer, Amazon Customer Service Amazon.com IncSenior Software Development Engineer, Amazon Customer ServiceSeattle, WAThe CS Aria team builds intelligent resolution systems that help customers self-resolve issues quickly and seamlessly, using a combination of LLM powered as well as workflow based Resolvers. We are looking for a Senior Software Development Engineer to play a key role in designing and building the next generation of self service tools, that will scale to serve our customers globally.
Customer Service Manager Hobby Lobby Stores IncCustomer Service ManagerMarysville, WA$20.15–$21.15 / hourIf you meet these requirements and are interested in being a vital part of our management team, then we are interested in talking to you. The Customer Service Manager position is one of hourly store management.
Senior Manager, Product Management - Technical, Amazon Customer Service Amazon.com IncSenior Manager, Product Management - Technical, Amazon Customer ServiceSeattle, WAYou possess the ability to recruit and manage high-performing talent, synthesize complex operational pain points, craft product vision and roadmaps, develop requirements, and manage all aspects of execution across highly matrixed organizations. You"ll have demonstrated leadership of high-impact platform initiatives, fluency with analytics and measurement frameworks, and experience building and launching products at scale.
NewApplied Scientist, Amazon Customer Service Amazon.com IncApplied Scientist, Amazon Customer ServiceSeattle, WAAs an Applied Scientist, you"ll own the definition and implementation of customer-focused, AI-driven innovation in Amazon Customer Service globally, leveraging GenAI, ML, and/or NLP to transform complex business requirements and customer needs into innovative technology solutions. With your expertise in AI, text analysis, embeddings, language modeling, and generation, you"ll design and develop scalable AI-powered technology solutions, prioritize initiatives, drive data-driven insights, and deliver business impact.
Sr. UX Designer, Network Systems, Amazon Customer Service Amazon.com IncSr. UX Designer, Network Systems, Amazon Customer ServiceSeattle, WAAmazon Customer Service User Experience Studio is seeking a Senior UX Designer to improve the operational tools that anticipates customer needs and continuously enable associates to solve real-world challenges before they even reach customers. Our studio is made up of a team of smart, passionate designers, user researchers, UX writers, UX program managers, product managers, and developers to drive a design process that always works backward from the customer.
Senior UX Designer System Tools, Amazon Customer Service Amazon.com IncSenior UX Designer System Tools, Amazon Customer ServiceSeattle, WAOur studio is made up of a team of smart, passionate designers, user researchers, UX writers, UX program managers, product managers, and developers to drive a design process that always works backward from the customer. The Amazon Customer Service User Experience Studio is seeking a Senior UX Designer to improve the operational tools which enable associates to solve real-world challenges before they even reach customers.
Finance Manager, Amazon Customer Service Amazon.com IncFinance Manager, Amazon Customer ServiceSeattle, WAThe Amazon Customer Service Finance team is looking for a Finance Manager to join our growing business and partner with the Product & Technology teams building the next generation AI tools to serve our Customers and improve Customer Experience. The successful candidate will be a self-starting builder who thrives in ambiguity, brings strong business partnership instincts, and can navigate organizational complexity while driving results with limited precedent.
Sr UX Designer, Data AI, Amazon Customer Service Amazon.com IncSr UX Designer, Data AI, Amazon Customer ServiceSeattle, WAYou will go far beyond a typical dashboard experience-designing an interconnected suite of experiences that blend the voice of Amazon"s customers with business reporting, trend analysis, and agentic workflow design. You will present and defend design decisions to senior leadership, ensuring prioritized outcomes while influencing product roadmaps and organizational goals through design excellence and customer insights.
Customer Implementation Specialist CROSSROADS DIVERSIFIED SERVICES, INC.Customer Implementation SpecialistTukwila, WAPHYSICAL REQUIREMENTS: Employees must have the ability to perform the following physical demands for extended periods of time with or without assistance: • Maneuvering in and around the warehouse• Lift and carry up to 35 pounds; push/pull up to 75 pounds• Bend, stoop, and maneuver within warehouse and field environments• Operate pallet jacks and box trucks• Enter and exit vehicles repeatedly• Use computers and mobile technology in office and field settings. POSITION SUMMARY: Under general supervision, the Operations Account Implementation Specialist is responsible for executing end-to-end customer site launches by preparing, transporting, installing, and activating vending equipment to ensure operational readiness.
NewSr Product Manager Technical, Amazon Customer Service Amazon.com IncSr Product Manager Technical, Amazon Customer ServiceSeattle, WAOpen roles span a range of high-impact product domains across CS including intelligent self-service and chat automation powered by large language models, AI-assisted content management and authoring platforms, associate-facing operational tooling, customer insights and survey products, and AI/ML-powered defect detection and resolution systems. CS Technology builds the products and platforms that power exceptional customer and associate experiences at massive scale, from intelligent self-service automation and AI-powered chat to defect resolution systems, content management platforms, and operational tools that enable our global network of associates.
Customer Service Technician Agiliti HealthCustomer Service TechnicianSeattle, WashingtonThe Medical Equipment Service and Delivery Driver is responsible for driving to and from healthcare locations to complete delivery and equipment management tasks for a district office, including customer delivery and pick-up of medical equipment; processing, cleaning, inspecting, and testing equipment including inventory maintenance. We proudly serve within hospitals, healthcare facilities, and our 90+ local service centers to ensure quality medical equipment is in the right place at the right time for effective patient care.
Sr UX Designer, Amazon Customer Service Amazon.com IncSr UX Designer, Amazon Customer ServiceSeattle, WAAs a UX Designer on our Amazon Customer Service (CS) team, you"ll craft intuitive, delightful experiences that transform how customers get help, and how our associates deliver world-class service across existing and emerging social channels like Instagram, TikTok, and X. Your work will directly impact millions and help solve real customer problems, reduce friction in service delivery, and create experiences that build trust in the Amazon brand.
Customer Engineer III, Platform, SLED, Mountain West, Google Public Sector Google LLCCustomer Engineer III, Platform, SLED, Mountain West, Google Public SectorSeattle, WAWe focus on helping United States public sector institutions accelerate their digital transformations, and we continue to make significant investments and grow our team to meet the complex needs of local, state and federal government and educational institutions. Architect cross-pillar solutions, drive technical wins, and define initial delivery plans for customers, continue to lead the technical engagement in the solution phase.
Customer Service Representative Columbia BankCustomer Service RepresentativeFederal Way, Washington$18–$24 / hourStaffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team. The Customer Support Representative is responsible for professionally managing incoming calls and written communications, ensuring customer inquiries are handled promptly, accurately, and in alignment with established guidelines.
Temporary Call Center Representative AAA WashingtonTemporary Call Center RepresentativeBremerton, WashingtonWHY YOU'LL LOVE WORKING AT AAA WASHINGTON: You'll play an important role in bringing AAA Washington's spirit of service and peace of mind to our membership. Seeking to reflect the communities we serve and create an inclusive culture, we encourage employees to bring their full self to work and support applicants from all backgrounds, abilities and walks of life to apply.